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Announcements Latest news from ShoreTel. New products/releases/notifications/Technical Bulletins.
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Product Discussions
System Administrator Discussions for the Shoreware Director Administrators, changes/adds/removes
End Users Applications Discussions regarding End User activity, including Personal Call Manager, and Unified Communications
Contact Center Discussion on CC, ECC, agents, reporting, supervisor capabilities, and Syntellect interaction
Third Party Solutions and Integration Discussions on integrations with ShoreTel, this includes 3rd party PBX's, Call Recording, SIP devices, SIP trunking, and applications
Feedback and Suggestions discussions on ShoreTel products, services, and improvements to the forums

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