Search Forums


DHCP on the IP phones

October 13, 2009 1:05 PM PDT
Brian Lynch
ShoreTel
does anyone know how i can enable DHCP on the IP phones?

Thanks
October 13, 2009 1:15 PM PDT
Brian Lynch
ShoreTel
The IP phones are set to DHCP by default on a reboot, to manually
set the phone to DHCP, you must configure this on the phone with
the following; select the "Mute" button and spell out "SETUP" or
"73887" , the toggle the on/off The ShoreTel server's address must
be provided to the phone as a vendor-specific DHCP option.
ShorePhone-IP100 telephones are preconfigured to look for the
ShoreTel server's address to be specified as Vendor Specific DHCP
option 155. ShorePhone-IP110/115/210/212k/230/530/560/560g
telephones are preconfigured to look for the ShoreTel server's
address to be specified as Vendor Specific DHCP option 156. If
these options are not available, the ShoreTel IP phones will use
option 66. To set up DHCP option 155 for ShorePhone-IP100
telephones on a Microsoft DHCP server: Step 1 Open DHCP Manager on
your Microsoft DHCP server. Step 2 Right-click the DHCP server, and
select Set pre-defined options. Step 3 Click Add. Step 4 Set Name
to IP Phone Boot Server. Step 5 Set Data Type to IP address. Step 6
Set Code to 155 and add a description, if desired. Step 7 Navigate
to the scope options and add option 155. Step 8 Set the value of
option 155 to the IP address of your ShoreWare server. Step 9
Connect the Ethernet cable to the data jack on the back of the IP
phone. The phone downloads the latest bootROM and firmware from the
ShoreTel server and in the process, reboots several times. When the
phone displays the date and time, the upgrade process is complete.
To set up DHCP option 156 for
ShorePhone-IP110/115/210/212k/230/530/560/560g telephones on a
Microsoft DHCP server: Step 1 Open DHCP Manager on your Microsoft
DHCP server. Step 2 Right-click the DHCP server, and select Set
pre-defined options. NOTE: If your organization is separated into
separate subnets, make sure to select the proper subnet. For
example, if you have a global organization and would like to
configure the DHCP server to deliver the Spanish tones and cadences
only to the IP phones in your office in Spain, you should make sure
to select that particular subnet of users. If you do not specify
the subnet, then all phones that boot from this DHCP server will
receive Spanish tones and cadences. Step 3 Click Add. Step 4 Set
Name to IP Phone Boot Server. Step 5 Set Data Type to String. Step
6 Set Code to 156 and add a description, if desired. Step 7
Navigate to the scope options and add option 156. Step 8 Set the
value of option 156 to: ftpservers=ip_address, country=n,
language=n, layer2tagging=n, vlanid=n where ip_address equals the
IP address of your ShoreWare Headquarters server. Refer to Table
9-12 for a list of country codes. Selecting the appropriate country
code ensures that the phone has the proper ring tones and cadences
needed for a particular country. Refer to Table 9-13 for a list of
language codes. Selecting the appropriate language code ensures
that the phone displays the text in the proper language (e.g.
abbreviations for days and months, and messages indicating that the
phone is requesting service or indicating that service is
unavailable). Code Country Nameab Check with your system
administrator or ShoreTel representative to determine the level of
support for a selected country. 1 United States of America 2 Canada
3 France 4 Italy 5 Germany 6 Spain 7 United Kingdom 8 Australia 9
Hong Kong 10 Malaysia 11 Singapore 12 Brazil 13 Netherlands 14 New
Zealand 15 Portugal 16 Ireland 17 Belgium Step 9 Connect the
Ethernet cable into the data jack on the back of the IP phone. The
phone downloads the latest bootROM and firmware from the ShoreTel
server and in the process, reboots several times. When the phone
displays the date and time, the boot and upgrade process is
complete.
September 18, 2013 8:23 AM PDT
Michael Shannahan
Communication Planning Corporation
so if they are using a firewall for DHCP and it has option 66 but not 156 the same information can be presented by Option 66 and the phones will come up fine?
April 18, 2014 9:05 AM PDT
Chris Bloomfield
STC Services
Brian, please clarify if option 66 will support AVA (automatic vlan assignment). I don't think so but I want to be sure. I am having issues with the 400 series phones getting a vlan assignment (802.1Q) using option 156 using the syntax -- ConfigServers=x.x.x.x, FtpServers=x.x.x.x, country=1, language=1, Layer2Tagging=1, Vlanid=7. Will option 66 yield better results for the 400 series phones?
Thanks
C\

Reply to Post

To reply to this post please Sign In