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Shoretel Connect Web Dialer Chrome Extension

Sep 14, 2017 09:58 AM PDT
Chad Riley
P B S Environmental
Not sure if this qualifies for this forum or if it's the third party forum so my apologies if I'm in the wrong spot.

I have a user who has the extension on two computers his home laptop and the work desktop.

Home laptop works fine. Desktop won't work it tells him that the server address ( is incorrect. But it's clearly not.

He has configured it the same on both computers. Just one doesn't like it.

Sep 22, 2017 07:06 PM PDT
Don Bernstein
Communique Sales Company Inc
Have him check his DNS setting on both and see if the desktop is using a DNS server that is not resolving the URL correctly.

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