SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

Issue with VoIP Calls

Nov 02, 2015 01:05 PM PST
Billy Haikalis
Dataprise Inc
I can't seem to get voip calls working. Testing with my cell phone i can register fine and i can place calls but they ONLY seem to be cellular calls. Connection status continuously shows "Server Contacted...". Presence doesn't seem to work either.

Eth1 - DMZ to WAN
Eth0 - LAN

I can ping host names and they resolve properly. I just can't seem to get it to make VoIP calls. Router is running latest 8.0 version and PBX version is 14.2.

Nov 04, 2015 09:50 AM PST
Ari Piotrkowski
City of Santa Rosa
Check MTU size, we had problems too and ended up needing to contact TAC. They adjusted the MTU size lower in the remote access settings which made all the difference. System > Networking > Remote Access > Protocol > datagram TLC/UDP > MTU=1200

To reply to this post please Sign In