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Updating Contacts Using Office 365 and Shoretel 14.2

Jan 20, 2016 04:40 PM PST
Brian Cameron
Harbor Networks
We have a customer who recently went to an Office 365 hosted option. They're reporting that when they update their contacts in Office 365 the contacts are not being updated within Communicator. I've worked a bit with setting up voicemail to email notifications with Office 365 but this is a new one for me. Has anyone worked on this previously and if so could you offer any info to get me going in the right direction? Any feedback would be greatly appreciated.

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