SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

Call Center adapter

Mar 01, 2016 02:06 PM PST
Erin Culver
Ottawa University
Has anyone experienced issues with the shoretel call center adapter that works with Salesforce? I can run the adapter and login to salesforce but when you click on the Connect with CTI adapater it doesn't do anything. It worked until Friday, multiple users - windows 7 FF, IE 11, Chrome, disabled popup blocker, added to trusted sites, lowers security settings. Uninstalled/reinstalled. Suggestions?
Mar 17, 2016 02:07 PM PDT
Rodney White
FleetMatics - HQ
We experienced the same. SF call center adapter, Windows 7, Chrome. Stopped working around the same time (late Feb 2016. We suspect some Chrome updates were applied. I'd also be interested in any suggestions or feedback.
Apr 06, 2016 05:01 PM PDT
Ryan Cullison
Access Telcom Inc
We are experiencing issues with the CTI adapter in the latest version of Chrome.

To reply to this post please Sign In