Using Python to update ShoreTel account info

Aug 17, 2016 09:55 AM PDT
Martin Livingston
EOG Resources, Inc. aka Energy Opportunity Growth – HQ
I'm fairly new to Python and ShoreTel, but have been tasked on seeing if I can figure out how to use the ShoreTel API or SDK (maybe the new Web Service SDK), to interact (update) with account information for a mobile project we've got in the works.

Anyone willing to point me in the right direction?

Thanks,

Martin
Aug 17, 2016 02:01 PM PDT
Damian Galindo
Global CTI Group
Your assigned vendor/partner should be able to assist you to sign up for the innovation/developer network. You will then be able to access the ShoreTel APIs and documentation for their capabilities.
Aug 25, 2016 12:16 PM PDT
Martin Livingston
EOG Resources, Inc. aka Energy Opportunity Growth – HQ
Damian,

I went that route with our partner/vendor who then referred me to ShoreTel developers who then referred me back here. My main question: Is it even possible to update account parameters such as the Call Handling Modes (Standard, In A Meeting, etc...) via the ShoreTel API methods? If so which one should I use? I seem to only be able to find methods for changing the call attributes but nothing really about the account settings.

Thanks,

Martin

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