Multiple webchats

Sep 27, 2016 03:22 AM PDT
Mike Bonser
Gas Transportation Company
Hi All,

Looking to use webchats within our environment. Is there a way to enable an agent to have multiple chats?

Regards
Nov 07, 2016 09:26 AM PST
Josh Martin
Converged Technology Professionals Inc
Yes you can in version 9. Not certain about prior versions.

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