How to install Shoretel DVS

Jan 09, 2017 08:38 AM PST
Reginald Johnson
City of Newport News-Waterworks
I am having a difficult time finding instructions installing Shoretel DVS with version 14.2 Build 19.74.xxxx.x. Does anyone no where the install is located on the HQ server?
Jan 13, 2017 10:44 AM PST
Don Bernstein
Communique Sales Company Inc
You need to download the DVS Remote software separately from the ST support website for the specific version that matches exactly your current HQ server. It is not located automatically on the HQ server like on earlier versions. If you can't find the exact same version as HQ on the web - open a Case with TAC and they will put it on their FTP website for you to be able to access as a download.
Feb 20, 2017 05:09 AM PST
Prasanna Durairaj
ShoreTel
The DVS software is not located on the HQ server. You would have to download it separately from our support website. I am attaching the DVS software download link for version 14.2:
 
https://support.shoretel.com/kb/view.php?id=kA3C0000000TZs3KAG
 
Please reach out if you have any queries. Thank you!
 

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