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KPI boards confusing

Feb 24, 2017 08:06 AM PST
Collin Anderson
LaSalle Company Inc

It looks like Reception OF is 1 (to the left), when it's actually 2 (to the right).

Either the numbers should be to the left of the labels, or the labels should be right-aligned.
Mar 15, 2017 01:05 AM PDT
Masood Khan
The Shoretel ECC agent dashboard is designed such that for KPI Boards displayed the labels are to the left and the value for the label is to the right. However, if you feel that changing the layout will help in better user experience, you can write in to and they may consider adding this change in future builds.
The management may get in touch with you if further details are required.

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