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Number format for conference calls

Feb 28, 2017 04:41 PM PST
Teresa Catton
When sending out a conference bridge the call in number is listed as straight digits. Can it be displayed with parentheses to separate out the area code and 1? It's very confusing to callers.
Mar 15, 2017 03:58 AM PDT
Masood Khan
The call-in number with parenthesis cannot be auto generated when the conference invite is made. It must be manually edited by the Conference Invite Initiator. The editing can be done as below:
When we create a conference Invite, the outlook page is generated to send the email. Your email invitation allows you to bring up Microsoft Outlook with the conference invitation information. You can modify the email generated before sending the email forward to the recipients.
When you use the ShoreTel Conference Web Portal and click on Invite for a conference, the message and values are auto generated. To edit the message, highlight text and type new message. The invite also displays whatever is configured in additional calling information.

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