Mobility Client 32 Character Limit

Jul 01, 2016 10:02 AM PDT
Rob Hutter
Reserve Interactive
When using the mobility client with an iPhone, there is a 32 character limit when provisioning the phone for entering your user name. Almost all our employees have a user name longer than 32 characters due to a longer domain name, reserveinteractive.com. Support indicates this won't be fixed until 8/2/16. In the mean time, virtually all our employees can't use the mobility client. That's a long time to wait. It was patched for Android phones and allows more characters and the same should be done to fix this problem for iPhone, rather than making customers wait for 1.5 months for this to work.

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