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Agents forced into Ready mode automatically

Jun 22, 2010 06:23 PM PDT
Linda Barutha (gone-partner)
CornerStone Communications Inc
I have a CC customer looking for a way to have the agent be forced into Ready mode after their wrap-up time. Is there a way to do this?
Jun 22, 2010 07:00 PM PDT
Linda Barutha (gone-partner)
CornerStone Communications Inc
thank you!

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