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Dial Lists for Outbound Calling

Mar 24, 2010 03:53 AM PDT
Dennis Hanson
Lake Country Power
Anyone know where I can get detailed information on setting up
outbound calling database and Script All of the documents are
vague to say the least. What I would like to know is the
followingWhat data types does Contact Center support for
reading from and writing to the SQL database What values can you
write to the database about the call made Can you write a date
time value When you select the Dial list and return multiple
values can Contact Center update the table where you selected the
records from as the calls are made Any help would be
appreciated. Thank You

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