Direct to voice mail function for hunt group no answer

Oct 13, 2009 08:38 PM PDT
Ian Miley
Sonoran Integrations
I have a work around for it but it would be nice that if you have a hunt group ring a user/users and then want the voice mail to be one of those users they are essentially ringing that user an additional 3 times. It would be nice if the no answer function had a 'take message' function like the auto attendants do to skip that extra ringing. To work around this I just create a silent auto attendant that times out immediately with the time out option set to 'take message' and have that destination be the user I want to receive the message.
Dec 16, 2009 03:20 AM PST
Greg Gallaway
Spokane Teachers Credit Union
We do something similar to your workaround however we use a workgroup so that we can customize the greeting. for example we may want a 'General Message' box and have all messages auto forewarded to an individuals mailbox. this way that user can have a personal greeting for transfered/DID calls but still recieve the general messages as well.

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