Error uninstwrpr.exe Outlook integration on VISTA

Oct 18, 2009 11:48 PM PDT
Brian Lynch
ShoreTel, Inc.
has anyone experienced an error uninstwrpr.exe failure when attempt to setup Outlook integration on VISTA.
Oct 20, 2009 04:01 AM PDT
Ian Miley
Sonoran Integrations
I have not personally experienced this issue myself. However KB
13060 on the knowledge base has this to say about the error:
uninstwrpr.exe failure when attempt to setup Outlook integration on
VISTA Issue: Error uninstwrpr.exe failure when attempt to setup
Outlook integration on VISTA. Scenario: When attempting to enable
Outlook integration on a Windows Vista machine, the user receives
the error 'uninstwrpr.exe failure'. This can occur with ShoreTel
version 8.0 or higher. Microsoft states this is a result of: 'User
Account Control: Only elevate UIAccess applications that are in
secure locations' option in secpol.msc. When this error occurs
Vista will respond with error 'A referral was returned from the
server'. Resolution: Disable UAC on the PC, reboot PC, install
outlook integration.

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