SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

What CC tool should i use to move agents between groups?

Oct 26, 2009 04:33 AM PDT
Brian Lynch
ShoreTel, Inc.
I have supervisor rights in the CC and would like to know what is the easiest way to move agents between groups at various times of the day?

To reply to this post please Sign In