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Changing the Upgrade Procedure

Feb 17, 2010 07:12 PM PST
Dennis May
It would be nice if upgrades could be broken down and be pushed to specific devices rather that having to do entire system upgrades.

For example, one of our customers is experiencing the following issue: 1-34596929 IP 115 will not get correct MGCP server information after reboot.

The resolution is to obviously upgrade to a build that resolves this issue. But with a dozen sites, 30 switches, and hundreds of other IP phones that do not have any issues at all, not to mention PCM upgrades to follow up with the next day. It would be nice if we could just push out a firmware upgrade for just the 30 or 40 IP115 phones that are having the issue and be done with it rather than upgrading the entire system to fix one small issue.

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