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Could you make "Individual Users" window more administrator-friendly?

Apr 22, 2010 03:47 AM PDT
Kayleen Kim
Maniilaq Association
As a first time ShoreTel phone administrator, I find it very difficult the title column of the Individual Users in ShoreWare Director is NOT FLEXIBLE, except sorting. Currently columns lined up in order of First Name, Last Name, Site, User Group, Client Type, and on. I do not need Site or Client Type information daily, but the Extension and Mailbox information are. I wish to move titles around- from back to front, front to back, or click and drop between any columns. The width of column is not adjustable either. Some are unnecessarily wide and I end up scroll forward to look up other data in the backside- hidden behind monitor.
Apr 22, 2010 07:05 PM PDT
Brian Lynch
ShoreTel, Inc.
Thanks Kayleen for suggestions -- I will forward your ideas to the product manager...

thanks for your posts!!

Brian
Apr 27, 2010 02:04 AM PDT
Greg Gallaway
Spokane Teachers Credit Union
Another useful feature would be the ability to search in this screen.

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