Dial List - Release Code - SQL statement on Sucess

May 10, 2010 05:27 AM PDT
Tim Van Every
Insurance and Membership Service
Hey everyone,
Just wondering if anyone has any info on the following. Using Dial List (in Shoreware contact center director), in the Output Tab:
I would like to use the 'SQL statement on Success' to write back to a column in the database, specifically the release code for the call. In this way the agent can contribute data to the dial list database which will assist in reporting.
Any ideas on how to write the 'Release Code' back to MySql outbound dial list database?
Many thanks for any help
May 09, 2010 11:40 PM PDT
Tim Van Every
Insurance and Membership Service
I think I actually meant wrap-up code

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