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Different ring tones for different call types and services

Jun 02, 2010 12:20 AM PDT
Tim Van Every
Insurance and Membership Service
Hey, would be great if there was an option for different call types (such as inbound calls by service, outbound dial lists by dial lists, callbacks, abandoned calls etc) could be configured to have different ring tones for the agent.
Specifically useful for outbound dialing list (calls by dial list).

This option would override the agents personalized ring tones.

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