Outbound Call Campaign

Aug 16, 2010 04:47 AM PDT
Ian Palacios
ABYX Business Systems Inc
I'm looking to set up and outbound calling campaign. Is there I file that can be loaded to the ECC that can be referenced by the ECC to make these calls? The customer already has another IVR connected to their database and I'm trying to avoid connecting the ECC to avoid conflicts. Thank you in advance.
Aug 19, 2010 02:15 AM PDT
Ian Palacios
ABYX Business Systems Inc
Thanks Venky for you responce. Will an access database be sufficient for the outbound call campaign feature?
Aug 19, 2010 04:31 AM PDT
Ian Palacios
ABYX Business Systems Inc
Thank you!

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