Agent tool bar native screen pop

Oct 27, 2010 01:21 AM PDT
Marc Gere
AmeriNet
Is it possible to use the native screen pop on the agent tool bar for displaying db queries. I have a customer that uses easy pop for their agent screen pop which is used to display callers account numbers and company info. Just wondering if the native screen pop ShoreTel offers could accomplish this?
Jan 17, 2011 11:11 PM PST
Marc Gere
AmeriNet
Thanks

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