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Workgroup Name

Sep 22, 2011 11:52 PM PDT
Mike Howard
BTI Communications Group Ltd
A customer wants to know that on an inbound call to a workgroup if the workgroup name can display for the duration of the call. Right now the on the inbound call the workgroup name pops and then the phone number is displayed. Is there anyway to adjust the inbound CID to display the workgroup name?

Version 10.2
Build 15.43.3330.0

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