Log file that shows a supervisor logging an agent in/out

Jan 19, 2012 02:32 AM PST
Open Office
Communications Resources Incorporated aka CRI
Is there a log file in Director that shows a supervisor logging an agent in/out? I found the 'WG' report but I can't tell any difference between an agent logging themselves in vs the supervisor logging the agent in/out.
Jan 19, 2012 11:25 PM PST
Rick Molder AXL ECC6
ShoreTel, Inc.
Yes, but you'll need TAC's assistance.

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