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LineGetAddressStatus returns 0 for active calls

Mar 05, 2012 02:22 AM PST
Mark Molder
Computer Instruments, Inc
We have a TAPI application that issues a LineGetAddressStatus function call to retrieve the number of active calls for a given line. The function is always returning 0. On other platforms, this same program returns valid values for the Number of Active Calls. Why does this appear to not work with the Shoretel TSP? The program is using straight TAPI 2.x.
Mar 04, 2012 08:13 PM PST
Brian Lynch
ShoreTel, Inc.
Hi Mark,

i would suggest to go through the Technology and Developers network for assistance..

http://www.shoretel.com/partners/tech_developers/join_our_network
Thanks,
Mar 05, 2012 12:17 AM PST
Chris Herring
Computer Instruments, Inc
Brian,
thank you for your note but our understanding because we can post, as before, this was the 'network' to get our assistance? We have already filled out the paperwork and have a user login and password what else do we need to do? And if we are already approved, what would be the forum or link to access to post this type of question? thank you in advance...
Mar 06, 2012 02:22 AM PST
Brian Lynch
ShoreTel, Inc.
Hi Chris,
When you login, do you see the private forum Developer SDK's under Innovation Network? if not i will inform the PM who is managing the forum...
Sorry about that...

Brian
Mar 06, 2012 03:05 AM PST
Brian Lynch
ShoreTel, Inc.
Chris and Mark,
Please post at this link http://groups.google.com/group/shoreteldevelopernetwork?hl=en

Thanks,
Brian

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