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ECC reports to PDF have every other page blank

May 22, 2012 06:13 PM PDT
Dan Ziminski
360 Public Relations LLC
I set up scheduled reports to be sent from the server via email. They are in PDF format and every other page is blank. I tried also exporting manually from my PC with the Contact Center reports tool and that had every other page blank too. I tried both portrait and landscape mode.
Jan 18, 2016 09:10 AM PST
Rich Mavec
Sound Incorporated
We are also experiencing this issue. Shoretel, Any thoughts?!
Feb 02, 2016 08:49 AM PST
Adam F. Smith
Fike Corporation
I too have just set this up with the online ECC guide. Ghostscript installed, named printer right. I get the output from schedule reports however, there is always a blank 2nd page. Even if there is not enough data to warrant it.
Feb 05, 2016 06:22 AM PST
Adam F. Smith
Fike Corporation
I found that if i did turn on landscape mode that the 2nd page did go away. I guess the colums/fields i had chose did in fact leak over to a 2nd page, but was not obvious as there were no actual ink on the 2nd page. I think the column width could have been tweaked more.

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