iPhone 4 issues after iOS update

Sep 25, 2012 04:39 AM PDT
Melanie Stephan
Communications Resources Incorporated aka CRI
We have had issues with the iPhone 4's that we have in the offce no longer recieving external calls on their Mobility Clients.

The iPhone4s seem to be working just fine.

When calling DID from external phone, it does ring the desk phone obviously, but it does not ring the SRAC. However if we dial DID from a ShoreTel desk set it does ring.

Anyone else run into this yet?
Sep 27, 2012 03:12 AM PDT
Brian Lynch
ShoreTel, Inc.
Melanie,
Product Management is aware of the issues and as issued a Product Bulletin, should be posted here soon...
http://support.shoretel.com

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