SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

Listening to VM rings Mobility client

Oct 08, 2012 01:28 AM PDT
Marc Gere
Issue is happening to one user. If this user listens to VM thru the outlook integration by clicking the tape Icon, their phone pops on and VM starts playing thru the phone but also their Mobility client rings too. For some reason the VM system or the outlook integration is calling (triggering) both the hard phone and the mobility client. I matched Mobility client settings with other IPhones so I don't think its a setting on the client side, anyone run into this problem before???
Oct 08, 2012 03:37 AM PDT
Brian Lynch
ShoreTel, Inc.
Mark, sounds like a bug that you should report to TAC

To reply to this post please Sign In