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Demo Kit Upgrade

Oct 22, 2012 11:52 PM PDT
Erik Morgan
ATC Telecom Inc
I am trying to upgrade my Demo Kit From 11.0 and can not find the build.
The Direction were easy to find and I download 12 to a jump drive but i have had no success. The direction act like i should purchase a usb drive but all the vendors tell me to just contact ShoreTel. Please advise me where i should go from here.

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