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Shoretel workgroups queuelength

Jul 22, 2013 01:21 AM PDT
Neil Frewer
Oak Telecom
I am looking for a way to get the current ringing calls in a group using the mysql database.

There is a queuedepth table in the database that should give me everything I need but it never gets populated.

Does anyone know why this table never gets entries or if there is a different way to get this current ringing information?



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