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Asterisk based IVR

Jan 28, 2013 04:29 AM PST
Bill Flippen
Touchpoint Networks LLC
Have a customer running 12.3
They are getting a 3rd party IVR system that is Asterisk based.

The customer has a PRI circuit.
Was planning on connecting the IVR to the Shoretel via SIP trunks.
However they state that in the past they couldn;t get the SHoretel to complete the trunk to trunk transfer.

The IVR will be on the same Network as the Shoretel.

I will be getting more details shoretly, but as of right now, I can't see what the issue would be. Back in the earlier versions before SIP extensions, SIP devices needed to connect via SIP trunks.....
Mar 11, 2013 12:33 AM PDT
Brian Scott
Verizon Corporate Services Group Inc
Hello Bill F @ TouchPoint

I saw your comment on sundance 'I thought I had the material down'. Can I ask you a tip ?

Please email me at wali9110 ,at, yahoo_com. I missed that test by 2 question? I thought the author of the writing was trying for SciFi NOVEL, it took 1 minute per question just to read the whole thing, that alone takes 100 mins. Leaving only 80 mins to answer 100q.
Any help /advice most appreciated, Brian. From WI.

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