SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

scheduled call backs ECC 7

Jul 02, 2013 11:27 PM PDT
Marc Gere
Are scheduled call backs reported as abandoned calls?? We just implemented scheduled call backs and it seems that are abandoned calls have increased since the implementation of scheduled call backs. I wouldn't think so but wanted to verify.

To reply to this post please Sign In