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Music Stream .wav file size limitation

Nov 12, 2013 04:38 AM PST
Adam Timat
Raven Industries
Does anyone know how large of a .wav file can be used for a music stream? We are looking into importing some longer .wav files and would like to know our limitations before creating.

What is the largest file you are using? (Size and length)
Nov 12, 2013 06:25 PM PST
Adam Timat
Raven Industries
I am looking to import a .wav file of 60 minutes. Is this possible. In some cases the customer may hold a half an hour to 1 hour during peak season/peak call volume. Currently they do not hold that long but it could be possible. The .wav file we want to import would be loaded weekly or monthly and would loop continuoulsy and would have different songs to keep it fresh. If the .wav file is too short then they would hear the same music over and over.

Is there a max file limitation for ECC 7?
Nov 12, 2013 09:37 PM PST
Open Office
Communications Resources Incorporated aka CRI
We have one customer using a 3.12 MB .wav file that is almost 7 minutes long.
Dec 05, 2013 05:15 PM PST
Damian Galindo
Global CTI Group
I have a test file that is 30 minutes long and is currently 15 MB. Also tested a 60 minute file, by doubling the 30 minute audio into one file for a size of 30MB. Both tested successfully.

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