SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.


Aug 15, 2013 01:51 AM PDT
Don Lewallen
Network Computing Architects (NCA)
We use a backup application call AppAssure version 5.3 for backing up our virtual machines. Basically it takes an hourly snapshot of a virtual server. Is anyone out there using AppAssure with a Shortel 13.3 VM? Any help would be appreciated. Thanks.
Aug 21, 2014 02:21 PM PDT
Aaron Atkinson
LCA Systems
I can tell you one of our clients used veeam snapshots on vm environment and it corrupted ShoreTel ECC, Director was ok. We had to rebuild it. TAC strongly recommended no snapshots unless the server is powered off. I hope that helps.
Aug 25, 2014 08:08 AM PDT
Greg Gallaway
Spokane Teachers Credit Union
Has anyone looked at or used "" it appears to be a VSS writer for MySQL.

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