ECC Time of Day Schedule Widgets Needed.

Oct 17, 2013 01:33 AM PDT
Allen Hebron
Xtelesis
Really would like to have the schedules moved to the scripts. I believe that this would provide more flexibility with schedules and less head scratching.
(ex) Time of Day widget
If time of Day =8 go to service
If time of day >5 go to vm

'Keep it Simple'
Dec 06, 2013 04:19 AM PST
Damian Galindo
Global CTI Group
I usually build a query to define the time of day into a call profile field.
Aug 25, 2014 01:29 PM PDT
Tudor Adrian Negru
FCS Cumarasaid Teo (T/A FCS Global)
I second this Allen! It's awfully difficult to do time or date logic inside Call Control Scripts. I'm currently banging my head against the walls on a date thing..so yeah..
Aug 27, 2014 10:13 AM PDT
Greg Gallaway
Spokane Teachers Credit Union
can this not be done using a logic switch? using "IF Time is..." or "IF Day of Week is..."
Sep 22, 2015 02:03 PM PDT
Damian Galindo
Global CTI Group
Correct. The Logic Switch does include an integrated Time CP for schedules. Just make sure when setting a time the output is connected to another object, otherwise the values will reset. Also remember logic switches search top to bottom for a true statement to occur.

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