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ShoreTel/Polycom HDX integration - feedback?

Nov 05, 2013 12:41 AM PST
Ari Piotrkowski
City of Santa Rosa
I'd like to hear from anyone who has successfully done an integration between ShoreTel 13.X and a Polycom HDX video conferencing system. I found the ShoreTel appnote on integration and I see that it can do point to point, but I'm wondering if you can have multiple conference participants join a video conference from the desktops using ShoreTel Communicator and view someone presenting in a room. Also I see that video on the ShoreTel side is limited to VGA quality - does this cause the entire call to degrade to this quality? Any feedback would be appreciated.

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