Mobility Router extension length

Mar 17, 2014 03:36 AM PDT
Bruce Beaumont
BECA Inc
We are currently using a 3 digit extension scheme in our office. I am attempting to install a mobility router and came across a note that said 'an enterprise extension must contain a minimum of 4 digits and can be up to 15 digits long'.

Does that mean I need to change my extension digits from 3 to 4 for Mobility to work?
Mar 18, 2014 10:17 PM PDT
Louis Murphy
Alpha Telecommunication Associates Inc - ATSI
I have 2 customers on 3 digit extensions with a mobility router and it works fine. I had to get some help from TAC with the dial plan. My policy from here on out will be to have customers on 4 digit extensions if they want mobility though.
Mar 19, 2014 01:01 AM PDT
Bruce Beaumont
BECA Inc
Thanks I got it working by deleting the existing plans and just put one in there for 3 digit extensions

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