Dummy Login for Fire Drill

Jan 02, 2014 12:41 AM PST
Michelle Wright
Hayes eGovernment Resources Inc
I am trying to create a 'Dummy Login' for a fire drill or emergency. This would only be for a few departments in different locations and multiple groups. Can anyone give me some help, I am new to the Shoretel system.
Thanks
Jan 09, 2014 01:18 AM PST
Damian Galindo
Global CTI Group
Can you give more information on what features/tasks you want this login to use/do? Will it be receiving calls, or is it used for administration?

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