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AD synch to System directory

Nov 19, 2014 01:50 PM PST
Marc Gere
We have users synch to Active Directory but are unable to synch cell # into system directory for that user. Do we need the pro-services application to synch AD to the system directory?
Dec 01, 2014 10:17 AM PST
Ari Piotrkowski
City of Santa Rosa
Mobile numbers should sync from AD to ShoreTel, this is working for us. What field/attribute do you use to store this number in AD? We use the "mobile" number in AD. Also, what version of ShoreTel are you running?
Dec 01, 2014 10:18 AM PST
Ari Piotrkowski
City of Santa Rosa
PS - we just use the standard AD integration, not the pro services app.

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