API Integration with New Version Issue

Feb 03, 2015 09:01 AM PST
Kurt Melling
Northcentral University
I am trying to understand what we may be missing from our integration. We tested the API pack called (ShoreTel COM Object SDK (Desktop & Server)). The previous version we had success with was 11.1 but we are unable to utilize the STMLCONTROLLib COM control to make a call with version 14.2. Can someone please let me know if something has changed with the integration or if we are using the wrong SDK?

Best Regards,
Kevin B.
Feb 03, 2015 11:21 AM PST
Ross Pickle
Synergetics DCS Inc
They split out the 3rd party TAPI on the client side. If you look in the communicator ZIP you download with 14.2 you will see a folder that says ThirdPartySupport. This also needs to be installed on the client end.
Feb 03, 2015 12:44 PM PST
Kurt Melling
Northcentral University
That worked for us, thank you much!! :)
Feb 05, 2015 07:28 AM PST
Ross Pickle
Synergetics DCS Inc
Glad to hear that was the issue!

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