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Missing documentation: field: group-type: eCC realtime event feed sdk

Apr 01, 2015 03:13 PM PDT
John Whitmore
Super Shuttle
eCC realtime event feed sdk

In the command section (page 42) of the 'EventFeed.pdf' the parameters description has the text 'group-type — see agent login event.' but the Agent loging event documentation (page 39), frustratingly, does not even mention anything about group-type or its possible values.

What is group-type, what are its possible values and how does it apply to the logout commands.

When ommitted but given a non-zero group-id it appears to log the agent out of all groups (not just the one specified). When given 0 it appears to do nothing.


Summary of questions.
1) what is group-type.
2) what are its possible values
3) how does it relate to the login / logout commands and can it be ommitted

my Aims:
1) log the agent out of all groups.
2) log the agent out of a specific group

Logout command
"request-id":,
"version":1,
"topic":"contact-center",
"message":"command",
"sub-request-type":"logout",
"agent-id":,
"group-type":,
"group-id":
Apr 01, 2015 03:51 PM PDT
John Whitmore
Super Shuttle
Disregard 'When given 0 it appears to do nothing.'

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