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Sending callers ANI information to mobility client via cellular

Jul 20, 2015 10:42 AM PDT
Marc Gere
Looking to pass calling number to mobility client when client is connected cell data or cellular.
When a customer calls our main number which is answered by our receptionist and she transfers the call to a desk phone which simultaneously rings mobility the callers number doesn't show on the mobility client. The call shows as our main number because its dialing out our main trunk. Is there a way to pass calling number via cellular??
Aug 07, 2015 01:29 PM PDT
Gilbert Gamurot
On Target Telecommunications Inc
This works on VoIP with enterprise data services on the SMC, WiFi and Cellular Data...

If you're seeing your main number, your SMC must be on cellular voice services and doesn't have enterprise data services. Additionally, your telco lines calling out must passthrough the CLID information using PRI or SIP trunks... analog trunks will not passthough CLID information.

Cellular Voice with enterprise data services may work if your telco provider will passthrough the CLID information.

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