SHORETEL IS NOW PART OF MITEL. See how powering connections in the cloud is now brilliantly simple.

TitleRepliesLast Post
Export phone & user information
By Max Abramowitz - Oct 18, 2017 01:24 PM PDT
2Oct 18, 2017 03:14 PM PDT
By Damian Galindo
Need a way to view logs of changes made to the Shoretel setup via portal.
By Biju Abraham - Oct 18, 2017 08:48 AM PDT
0Oct 18, 2017 08:48 AM PDT
Add info to the Support Cases page
By Kathy Erbes-Mrsny - Jan 27, 2016 09:29 AM PST
2Oct 16, 2017 10:34 AM PDT
By Don Bernstein
Workgroups
By Chris Hines - Jun 29, 2017 03:10 AM PDT
1Oct 16, 2017 10:28 AM PDT
By Don Bernstein
Shoretel Connect Web Dialer Chrome Extension
By Chad Riley - Sep 14, 2017 09:58 AM PDT
1Sep 22, 2017 07:06 PM PDT
By Don Bernstein
Toggle In/Out of Hunt Group
By Debbie Kearns - Sep 21, 2017 07:59 AM PDT
0Sep 21, 2017 07:59 AM PDT
Supportless Support
By Jessica Caprilozzi - Nov 28, 2016 07:27 AM PST
8Aug 15, 2017 01:13 PM PDT
By Mike Varley
New Customer (Cloud)
By Daniel Voltmer - Jul 28, 2017 01:00 PM PDT
1Aug 03, 2017 11:57 AM PDT
By Steve Paul
Automatic Connect Client Updates
By Rob Hutter - Jul 01, 2016 10:12 AM PDT
4Jul 28, 2017 01:07 PM PDT
By Daniel Voltmer
Connect Client, Softphone and Voicemail
By Steve Paul - Mar 20, 2017 01:55 PM PDT
2Jul 05, 2017 05:18 PM PDT
By Shelley Steinberg
Overhead paging with ATAs
By Troy Thompson - May 30, 2017 10:23 AM PDT
2Jul 05, 2017 10:03 AM PDT
By Peter Shifrin
PLEASE fix Shoretel Connect Installer
By Scott Chatley - Jun 30, 2017 11:57 AM PDT
0Jun 30, 2017 11:57 AM PDT
Options for wrap up after queue calls
By John Ingram - Jun 29, 2017 08:39 AM PDT
0Jun 29, 2017 08:39 AM PDT
Connect Cloud Instant Messaging needs better notifications
By Paul Howard - Apr 24, 2017 11:41 AM PDT
0Apr 24, 2017 11:41 AM PDT
Add the option to deliver voicemail to another email address
By Jon Hartman - Apr 20, 2017 11:55 AM PDT
0Apr 20, 2017 11:55 AM PDT
ShoreTel Connect Instant Messaging for Mobile and Desktop
By Joseph Emad - Apr 13, 2017 09:28 AM PDT
0Apr 13, 2017 09:28 AM PDT
Porting Numbers away from Shoretel
By Cindy Hake - Apr 12, 2017 01:19 PM PDT
0Apr 12, 2017 01:19 PM PDT
Voicemail Escalation Profile feature for voicemail only profiles as seen in Prem systems
By Chris Bittakis - Apr 03, 2017 07:00 AM PDT
0Apr 03, 2017 07:00 AM PDT
Forwarding Calls to Answering Service During Loss of Service
By Jodi Arnold - Oct 04, 2016 07:48 AM PDT
2Mar 02, 2017 05:37 PM PST
By Andy Pawlowski
Cloud (Sky) versus Connect Cloud
By Katherine Enna - Feb 17, 2017 06:05 PM PST
0Feb 17, 2017 06:05 PM PST
Reports sending from non specific email
By Tim Bastress - Feb 08, 2017 06:40 AM PST
0Feb 08, 2017 06:40 AM PST
Softphone support for Horizon 7 Instant Clients.
By Tony Salvatierra - Feb 01, 2017 04:59 PM PST
0Feb 01, 2017 04:59 PM PST
Data Extract API support for Location and Group
By Craig Wilding - Nov 14, 2016 11:26 AM PST
0Nov 14, 2016 11:26 AM PST
Chat - Ability to change view
By Teresa Catton - Oct 26, 2016 08:35 AM PDT
0Oct 26, 2016 08:35 AM PDT
485G won't complete boot - Clound Connect Customer
By Ryan Allcorn - Oct 17, 2016 05:14 PM PDT
0Oct 17, 2016 05:14 PM PDT
Ability to export any table to a CSV/XLS
By Jeremy Attard - Sep 28, 2016 06:43 AM PDT
0Sep 28, 2016 06:43 AM PDT
ShoreTel Sky Communicator - Dial contact from phone
By Larry Montgomery - Sep 08, 2016 07:43 AM PDT
0Sep 08, 2016 07:43 AM PDT
Move "Support" link in ShoreTel Sky Portal
By Gerry Padnos - Aug 25, 2016 09:42 AM PDT
0Aug 25, 2016 09:42 AM PDT
WHY is e911 is tied to a profile INSTEAD OF A PHONE!?
By Patrick Brewer - Aug 25, 2016 07:24 AM PDT
0Aug 25, 2016 07:24 AM PDT
Ideas Button
By Patrick Brewer - Aug 25, 2016 07:15 AM PDT
0Aug 25, 2016 07:15 AM PDT
Connect Client
By Louis Murphy - Aug 17, 2016 05:15 AM PDT
1Aug 17, 2016 03:10 PM PDT
By Matt Roccuzzo
Add more options for greetings
By Gabe Sikora - May 20, 2015 02:31 PM PDT
4Jul 24, 2016 03:00 PM PDT
By Don Bernstein
Dropped Calls
By Andy Pawlowski - Jul 21, 2016 01:28 PM PDT
1Jul 22, 2016 01:09 PM PDT
By Tom Irvin
True click to dial from outlook
By Richard Spencer - Jul 06, 2016 02:57 PM PDT
0Jul 06, 2016 02:57 PM PDT
Does Sky Integrate with Act?
By Mark Shramek - May 03, 2016 11:59 AM PDT
0May 03, 2016 11:59 AM PDT
List of SCHEDULED Holidays that main AA boxes can be controlled by.
By Don Bernstein - Jul 14, 2015 03:28 PM PDT
1Jan 07, 2016 12:20 PM PST
By John Kenney
ShoreTel Connect Client People List Scrolling
By Rob Robinson - Dec 18, 2015 12:36 PM PST
0Dec 18, 2015 12:36 PM PST