IP Phone System

TitleRepliesLast Post
Loop length on FXS ports
By David Beckles - Jun 26, 2017 08:17 AM PDT
0Jun 26, 2017 08:17 AM PDT
Director login with LDAP
By Colby Kline - Jun 26, 2017 08:13 AM PDT
0Jun 26, 2017 08:13 AM PDT
Outgoing Trunk Group Prioritization
By Matt Miller - Jun 07, 2017 12:49 PM PDT
2Jun 23, 2017 06:38 AM PDT
By Matt Miller
ShoreGear 50V - 100% CPU
By Tyler Burgess - Jun 14, 2017 08:31 AM PDT
1Jun 21, 2017 08:07 AM PDT
By Tyler Burgess
Shoretel UC 14.2 to Shoretel Connect Upgrade
By Lester Angelo Flores - Jun 13, 2017 10:04 PM PDT
1Jun 19, 2017 11:15 AM PDT
By Matt Alliman
AD Integration - Failing
By Jason Harmer - Jun 08, 2017 08:24 PM PDT
2Jun 15, 2017 07:49 PM PDT
By Jason Harmer
Park Timeout too short
By Jesse Boydstun - Jun 14, 2017 08:45 AM PDT
2Jun 15, 2017 05:45 AM PDT
By Jesse Boydstun
Connect Director - slow to refresh screens when making changes
By Don Bernstein - Mar 29, 2016 11:42 AM PDT
3Jun 14, 2017 06:48 PM PDT
By Tim Reid
Caller ID questions
By Rick Yin - Jun 14, 2017 09:36 AM PDT
0Jun 14, 2017 09:36 AM PDT
Caller ID Incorrect
By Chris Fore - Jun 13, 2017 12:42 PM PDT
0Jun 13, 2017 12:42 PM PDT
IP655 intermittant trouble retreiving messages
By Tom Shinn - May 27, 2015 03:41 PM PDT
1Jun 13, 2017 09:47 AM PDT
By Christopher Tarlton
Sort option missing from people panel in 21.82.2142.0
By Ryan Cullison - Jun 12, 2017 11:44 AM PDT
0Jun 12, 2017 11:44 AM PDT
Codec is _voiceCodec==NULL for our outside users (teleworkers)
By Ross Koesters - Jun 12, 2017 06:19 AM PDT
0Jun 12, 2017 06:19 AM PDT
ShoreTel Connect and Active Directory
By Tim Sneed - Jan 02, 2017 08:33 AM PST
5Jun 01, 2017 01:58 PM PDT
By Joe Brouillette
AD Integration not working
By Joe Brouillette - Jun 01, 2017 08:58 AM PDT
1Jun 01, 2017 01:56 PM PDT
By Joe Brouillette
Softphone options disappears when you RDP into the client computer.
By Courtney Harding - May 24, 2017 08:25 AM PDT
1May 30, 2017 01:34 PM PDT
By Josh Martin
Recommended Replacement Interval for ShoreGear Switches?
By Quinn Gudex - May 30, 2017 12:44 PM PDT
0May 30, 2017 12:44 PM PDT
Outbound Trunk Redundancy
By Don Atzberger - May 25, 2017 12:50 PM PDT
3May 26, 2017 04:45 PM PDT
By Allen Hebron
480G signaling, split packets
By Steve Roth - May 26, 2017 02:23 PM PDT
0May 26, 2017 02:23 PM PDT
480G signaling, split packets
By Steve Roth - May 26, 2017 02:23 PM PDT
0May 26, 2017 02:23 PM PDT
Auto Attendant
By Rob Bowes - May 10, 2017 08:41 AM PDT
4May 26, 2017 01:00 PM PDT
By Carlos Coffey
Adding users to favorites intermittently works
By Justin Tagtow - May 10, 2017 07:42 AM PDT
1May 23, 2017 12:03 PM PDT
By David Beckles
All branches lose phone functions if HQ is down
By Adam Stadnick (gone-ef) - Oct 24, 2016 08:19 AM PDT
3May 23, 2017 07:40 AM PDT
By David Beckles
all call paging causing delay on phone fundtions
By Daniel Ortiz - May 19, 2017 01:16 PM PDT
1May 22, 2017 12:12 PM PDT
By Carlos Coffey
930D Base Station won't pull an IP Address
By Daniel Hutzel - Apr 05, 2017 01:19 PM PDT
3May 19, 2017 11:48 AM PDT
By Daniel Hutzel
Algo 8028 SIP Doorphone
By David Sudranski - Dec 06, 2016 09:08 AM PST
4May 19, 2017 08:12 AM PDT
By Matt Miller
Diagnostics and Monitoring tool
By Jamie Hall - Jul 09, 2014 06:25 AM PDT
7May 17, 2017 01:49 PM PDT
By Todd Erickson
Vswitch losses TMS connectivity shortly after midnight everynight - only one vSwitch does this
By Carlos Coffey - May 12, 2017 12:54 PM PDT
2May 16, 2017 05:17 AM PDT
By Carlos Coffey
HG and WG agents not available until reboot
By paul Lewis - May 03, 2017 08:45 AM PDT
4May 15, 2017 05:33 PM PDT
By Jason Harmer
Communicator Call History showing some dates in the "Future"
By Mark Vawter - Feb 16, 2017 05:46 AM PST
4May 12, 2017 09:06 AM PDT
By Mark Vawter
How does Shoretel phones register with Voice Vlan?
By Rick Yin - Apr 22, 2017 05:11 PM PDT
4May 10, 2017 02:43 PM PDT
By Rick Yin
BB424 issues - Second BB worn't come up and/or Virtual pages 2,3,4 done show or work.
By Don Bernstein - May 09, 2017 04:28 PM PDT
0May 09, 2017 04:28 PM PDT
International Inbound Caller ID
By Scott Crawford - Apr 10, 2012 02:22 AM PDT
3May 09, 2017 04:25 PM PDT
By Lee Riemer
Inbound calls stop on AT&T flex trunks
By Marc Gere - May 03, 2017 08:14 AM PDT
0May 03, 2017 08:14 AM PDT
Outlook not receiving emails
By Martin Malley - May 01, 2017 10:11 AM PDT
0May 01, 2017 10:11 AM PDT
OutlookRegistryFix is NOT targeted for installation
By Marc Gere - Aug 22, 2013 11:54 PM PDT
8Apr 28, 2017 02:47 PM PDT
By Josh Martin
Voicemail notification not showing in Outlook
By Jerry Day - Apr 26, 2017 12:19 PM PDT
2Apr 28, 2017 01:48 PM PDT
By Paul Wartenberg
[CONNECT] Wallpaper
By Lee Riemer - Jun 10, 2016 02:31 PM PDT
5Apr 25, 2017 06:28 AM PDT
By Patrick Frigon
Show Called Extension Busy?
By Troy Jollimore - Mar 15, 2017 06:14 AM PDT
2Apr 25, 2017 06:09 AM PDT
By Patrick Frigon
SG90 with no MAC Address
By Chris Hines - Apr 24, 2017 04:56 AM PDT
1Apr 24, 2017 04:58 AM PDT
By Chris Hines
can't record AA greetings in IE9
By Andy Fuller - Sep 05, 2013 02:22 AM PDT
6Apr 21, 2017 10:45 AM PDT
By Collin Bourgeois
Lag after workgroup queue message ends
By Don Atzberger - Mar 01, 2017 12:59 PM PST
5Apr 21, 2017 07:40 AM PDT
By Don Atzberger
Connect Client with dual monitors
By John Beaman - Apr 21, 2017 06:47 AM PDT
0Apr 21, 2017 06:47 AM PDT
Diagnostics and Monitoring not receiving data
By Stephanie Sawyer - Jul 08, 2015 12:16 AM PDT
9Apr 17, 2017 12:28 PM PDT
By Dave Easton
Can't Change From Primary To External Assignment
By David Shaw - Apr 13, 2017 11:57 AM PDT
1Apr 14, 2017 01:53 PM PDT
By Leo Farnsworth
Connecting Credit Card machine to analog via Shoretel system
By Volodymyr Rudnyk - Apr 12, 2017 08:55 AM PDT
2Apr 14, 2017 01:47 PM PDT
By Leo Farnsworth
SIP Server Settings
By Colby Kline - Apr 11, 2017 07:32 AM PDT
0Apr 11, 2017 07:32 AM PDT
Custom Ring for 400 series
By Michael Shannahan - Nov 04, 2014 06:23 AM PST
5Apr 11, 2017 05:55 AM PDT
By Justin Grundman
Voicemail and auto attendant voice quality
By Joe Tang - Mar 29, 2017 11:14 AM PDT
2Apr 05, 2017 01:27 AM PDT
By Roy Lim
QoS questions
By Bob Fix - Apr 24, 2012 10:35 PM PDT
4Mar 31, 2017 01:38 AM PDT
By Don Bernstein
DIDWW
By Pedro Santos - Mar 30, 2017 07:43 AM PDT
3Mar 30, 2017 07:44 AM PDT
By Pedro Santos
SA-100 IM Authentication Failing
By Jeff Rewolinski - Nov 17, 2014 01:09 PM PST
1Mar 23, 2017 01:01 PM PDT
By Mike Aughenbaugh
License 30159 and upgrade
By Douglas Bingham - Feb 28, 2017 09:50 AM PST
1Mar 23, 2017 03:53 AM PDT
By Sanjeeve Vellingiri
Issues with inbound call DTMF
By Jean Paul Garzon - Mar 22, 2017 08:00 PM PDT
0Mar 22, 2017 08:00 PM PDT
Speed Dial in Connect Client?
By Bill Bordonaro - Nov 29, 2016 07:27 AM PST
4Mar 21, 2017 11:47 AM PDT
By Jim White
Changing Active Directory Domains
By Jonathan Haase - Mar 17, 2017 09:08 AM PDT
0Mar 17, 2017 09:08 AM PDT
Disable PC port on IP230G & IP485G
By Adam Menzel - Jan 20, 2015 08:19 PM PST
1Mar 16, 2017 10:05 AM PDT
By Aaron McClellan
Call Status/Time Malfunction
By Tyler Burgess - Mar 09, 2017 11:50 AM PST
2Mar 15, 2017 06:45 AM PDT
By Tyler Burgess
HQ Upgrade 12.3 -> 13.3 -> 14.2
By Mike Tedeschi - Feb 03, 2017 12:06 PM PST
3Mar 14, 2017 05:04 AM PDT
By Masood Khan
Ring back from park.
By David Wren - Mar 10, 2017 12:34 PM PST
0Mar 10, 2017 12:34 PM PST
Old System, New Administrator
By Reyn Moran - Feb 03, 2017 11:32 AM PST
1Mar 09, 2017 12:42 AM PST
By Leo Farnsworth
ISDN -> SIP trunk ad-hoc conference no longer works
By Lee Hiscott - Feb 21, 2017 04:07 AM PST
2Mar 08, 2017 11:07 PM PST
By Leo Farnsworth
Shoretel Communicator Softphone not working over VPN
By Richard Lucht - Jan 13, 2014 05:37 PM PST
21Mar 08, 2017 10:52 PM PST
By Leo Farnsworth
Originating Caller ID not forwarding out of Hunt Group
By Matt Garrick - Feb 20, 2017 07:21 AM PST
5Mar 08, 2017 06:15 PM PST
By Leo Farnsworth
workgroup voicemail to email notification problem
By Roger Strickland - Jan 11, 2017 10:20 AM PST
3Mar 08, 2017 05:56 PM PST
By Leo Farnsworth
cannot get "MBX-2860-20160218-134653.wav" from server
By Rick Beck - Mar 02, 2017 05:36 AM PST
4Mar 08, 2017 05:42 PM PST
By Leo Farnsworth
Called ID to Verizon Cell Phones coming up restricted
By Daniel Ortiz - Feb 24, 2017 02:29 PM PST
3Mar 08, 2017 05:37 PM PST
By Leo Farnsworth
intermittent faxes
By Marc Gere - Jan 07, 2010 03:34 AM PST
16Mar 08, 2017 12:39 AM PST
By Chris Wong
Command to disable debug on IP 655 phones please?
By Hugo Van Gorkom - Mar 06, 2017 01:52 PM PST
1Mar 07, 2017 06:01 PM PST
By Leo Farnsworth
ftp session terminated
By Joe Bendt - Feb 14, 2017 12:34 PM PST
3Mar 02, 2017 04:23 AM PST
By Masood Khan
IP930D not responding, cannot access configuration page, but has IP
By Adam Stadnick (gone-ef) - Jan 27, 2017 05:53 AM PST
3Mar 02, 2017 03:54 AM PST
By Sooriya Prabhu (c)
ShoreTel BB424 with on-prem ShoreTel
By Dean Waters - Feb 23, 2017 12:04 PM PST
4Mar 01, 2017 05:17 PM PST
By Roy Lim
Captioning Phone
By Pieter Bruintjes - Jan 03, 2017 08:53 AM PST
3Mar 01, 2017 01:11 PM PST
By Sanjeeve Vellingiri
My Communicator doesn't stay connected....
By Tom McCormick - Apr 10, 2013 06:14 PM PDT
5Mar 01, 2017 08:34 AM PST
By Brian Babukutty
License 30159 and upgrade
By Douglas Bingham - Feb 28, 2017 09:50 AM PST
0Feb 28, 2017 09:50 AM PST
call forward to different mobile number schedule
By Massimiliano Brunelli - Jan 18, 2017 04:26 AM PST
2Feb 28, 2017 09:15 AM PST
By Eric Jones
Called ID to Verison Cell Phones coming up restricted
By Daniel Ortiz - Feb 24, 2017 02:27 PM PST
0Feb 24, 2017 02:27 PM PST
TIP: Bulk Uninstall Windows Updates
By Ross Pickle - Feb 21, 2017 01:16 PM PST
1Feb 22, 2017 04:36 AM PST
By Ross Koesters
Ingate Sipirator S52 5.0.11 & Shoretel 14.2 Build 19.48.8400.0
By Tom Woltz - Feb 17, 2017 11:03 AM PST
3Feb 21, 2017 01:27 PM PST
By Josh Martin
ip480G no service
By Louis Konomou - Oct 16, 2015 07:19 PM PDT
2Feb 20, 2017 12:20 PM PST
By David Beckles
Group paging synchronization delay
By James Andres - Feb 20, 2017 11:20 AM PST
0Feb 20, 2017 11:20 AM PST
Dial a Hunt Group or Workgroup Extension Directly
By Jason Good - Jan 11, 2017 12:27 PM PST
2Feb 20, 2017 05:08 AM PST
By Prasanna Durairaj
Workgroup queue time alert announcement tones
By Jonathan Pollard - Feb 08, 2017 10:04 AM PST
1Feb 17, 2017 06:17 PM PST
By Katherine Enna
Shoretel Site Consolidation
By Don Atzberger - Feb 09, 2017 12:51 PM PST
3Feb 16, 2017 08:30 AM PST
By Josh Martin
Problem with Contacts TAB
By Thomas Cannell - Feb 03, 2017 12:44 PM PST
1Feb 14, 2017 08:54 AM PST
By Thomas Cannell
IM Not Working for Some Users
By Jo Ann Merchant - Dec 21, 2016 07:54 AM PST
1Feb 08, 2017 02:40 AM PST
By Prasanna Durairaj
Softphone
By Curt Underwood - Feb 10, 2014 02:10 AM PST
3Feb 03, 2017 01:22 PM PST
By David Robinson
Requesting Service / No Service issue on a few phones
By Adam Hansen - Feb 03, 2017 10:42 AM PST
1Feb 03, 2017 10:53 AM PST
By Adam Hansen
ShoreTel not using theCaller ID of the FROM number with an Outbound Fax
By peter zandvoort - Jan 09, 2017 01:41 PM PST
1Feb 02, 2017 01:54 AM PST
By Masood Khan
End-of-life / End-of-service Announcements
By Wayne McClure - Jan 24, 2017 06:02 AM PST
1Jan 24, 2017 12:51 PM PST
By Alan McCrindle
Event notification ? event ID for License violation
By Michael Shannahan - Dec 19, 2016 08:54 AM PST
1Jan 20, 2017 04:49 AM PST
By Sanjeeve Vellingiri
Event notification ? event ID for License violation
By Michael Shannahan - Dec 19, 2016 08:56 AM PST
2Jan 20, 2017 04:48 AM PST
By Sanjeeve Vellingiri
DHCP server scopes
By Robert Peck - Jan 28, 2014 01:14 AM PST
3Jan 19, 2017 09:43 AM PST
By Chad Eldridge
User Activity Details Report - Call Duration Zero 0:00:00?
By J Lapham - Dec 13, 2016 12:15 PM PST
2Jan 19, 2017 04:02 AM PST
By Sooriya Prabhu (c)
Edge Gateway client / Phone parameters
By Alberto Towns - Apr 07, 2016 12:21 PM PDT
9Jan 18, 2017 11:19 AM PST
By Vic Tapscott
Routing Calls to 3rd Party
By Ryan Biddle - Dec 07, 2016 07:24 AM PST
1Jan 18, 2017 12:38 AM PST
By Masood Khan
SIP Integration Connect and Rauland Telecenter U
By Bill Bordonaro - Dec 28, 2016 07:20 AM PST
1Jan 18, 2017 12:35 AM PST
By Nitin Manoj
music on-hold
By Marc Gere - Feb 25, 2010 11:04 PM PST
4Jan 12, 2017 11:41 AM PST
By Jesus Leija
Ghost calls in Communicator
By Don Lewallen - Oct 12, 2012 01:56 AM PDT
1Jan 11, 2017 08:28 AM PST
By Peter Nguyen
VPN Tunnel
By Carl Johnson - Jan 10, 2017 12:37 PM PST
0Jan 10, 2017 12:37 PM PST
IP655
By Tim Sneed - Sep 22, 2016 07:29 AM PDT
4Jan 06, 2017 12:14 PM PST
By Tim Sneed
Trunk Test Tool Error
By Marc Haynes - Nov 09, 2010 03:38 AM PST
3Dec 30, 2016 10:54 PM PST
By Patrice Lestienne
Connect and Polycom IP 7000
By Craig Taylor - Dec 22, 2016 05:22 AM PST
0Dec 22, 2016 05:22 AM PST
DB Import tool question
By Chris Watson - Feb 09, 2011 01:33 AM PST
7Dec 09, 2016 01:02 PM PST
By Josh Martin
MS Dynamics integration
By Paul Apps - Oct 05, 2016 07:34 AM PDT
2Dec 06, 2016 01:16 AM PST
By Paul Apps
Directory tab in Communicator
By Jo Ann Merchant - Oct 07, 2015 11:27 AM PDT
6Nov 30, 2016 09:29 AM PST
By Kevin Pires
Bridged Call Appearances Ringtone
By Wesley Stone - Nov 17, 2016 07:56 AM PST
0Nov 17, 2016 07:56 AM PST
Voicemail Message Auto Delete
By Craig Gironda - Oct 12, 2009 09:34 PM PDT
3Nov 17, 2016 07:53 AM PST
By JOE HILLENBRAND
Blind Transfer error messages from communicator
By Marc Gere - Jan 15, 2013 11:15 PM PST
7Nov 11, 2016 03:49 PM PST
By Douglas Hansen
error: srtp unprotection failed with code 9 (replay check failed)
By Ryan Cullison - Nov 09, 2016 04:17 PM PST
0Nov 09, 2016 04:17 PM PST
5 second delay when answering the phone
By Dan Hoskins - Oct 06, 2013 10:39 PM PDT
5Nov 08, 2016 09:18 PM PST
By Doug Banks
IM chat trancript log with Connect Client
By Paul Apps - Nov 08, 2016 01:33 AM PST
0Nov 08, 2016 01:33 AM PST
DBImport on Connect
By Michael MacKenzie - Jun 28, 2016 02:16 PM PDT
4Nov 07, 2016 12:53 PM PST
By Ashly Palles
SG90 Lost Connection
By Gene Shubinsky - Nov 04, 2016 07:26 AM PDT
0Nov 04, 2016 07:26 AM PDT
Adding user to SA-100
By Jebbi Blackburn - Jul 06, 2015 01:22 PM PDT
8Nov 03, 2016 03:51 PM PDT
By Mike Burgi
Easypop
By Tim Reid - Nov 19, 2013 11:56 PM PST
10Nov 03, 2016 03:25 AM PDT
By Santhosha B.N
Logout of workgroup, divert to mobile.
By Kym Glazbrook - Nov 02, 2016 07:49 PM PDT
0Nov 02, 2016 07:49 PM PDT
Direct to VM from 3rd party SIP client
By Dean Hoover - Nov 01, 2016 02:10 PM PDT
0Nov 01, 2016 02:10 PM PDT
register nortel or avaya ip phone
By Frederick Bouchard - Oct 18, 2016 09:18 AM PDT
1Nov 01, 2016 11:43 AM PDT
By Joe Sikorski
From email address Director Event Filters
By Ben Cruice - Jan 30, 2016 07:32 PM PST
4Oct 27, 2016 02:47 PM PDT
By Jason Blanchard
All branches lose phone functions if HQ is down
By Adam Stadnick (gone-ef) - Oct 24, 2016 08:20 AM PDT
5Oct 27, 2016 11:40 AM PDT
By Josh Martin
IP480G not receiving DHCP address. Packet stuck on "Discover"
By Michael Doran - Oct 18, 2016 07:05 PM PDT
2Oct 27, 2016 08:33 AM PDT
By Jonathan Haase
Transfer to Mailbox Doesn't...
By Jonathan Haase - Oct 27, 2016 05:55 AM PDT
0Oct 27, 2016 05:55 AM PDT
Caller ID on Verizon phones
By Andy Pietz - Oct 21, 2016 01:39 PM PDT
2Oct 24, 2016 06:32 AM PDT
By Andy Pietz
Connect Client MSI (for remote deployment)
By Jeff Piper - Oct 21, 2016 12:35 PM PDT
0Oct 21, 2016 12:35 PM PDT
Connect client with roaming profiles
By Jeff Piper - Oct 21, 2016 12:32 PM PDT
0Oct 21, 2016 12:32 PM PDT
music on hold
By Frederick Bouchard - Oct 21, 2016 07:20 AM PDT
0Oct 21, 2016 07:20 AM PDT
Polycom IP7000
By Michele Mercurio - Oct 18, 2016 06:59 AM PDT
1Oct 19, 2016 11:31 AM PDT
By Ken Rodrigues
Calls going to generic voicemail greeting.
By Kym Glazbrook - Oct 18, 2016 05:07 PM PDT
2Oct 19, 2016 06:56 AM PDT
By Mike Marcoccio
Communicator not showing internal missed calls
By Michael Smith - Oct 18, 2016 12:33 PM PDT
0Oct 18, 2016 12:33 PM PDT
Assign and unassign logs
By Steven LaBrosse - Oct 18, 2016 11:28 AM PDT
0Oct 18, 2016 11:28 AM PDT
VMWare vMotion for virtual switches
By Mario Lopez - Oct 18, 2016 09:40 AM PDT
0Oct 18, 2016 09:40 AM PDT
Problems with SIP phone registration
By Robin Clarke - Oct 18, 2016 03:34 AM PDT
0Oct 18, 2016 03:34 AM PDT
Edge Gateway admin password
By Bill Bordonaro - Oct 12, 2016 12:47 PM PDT
2Oct 17, 2016 01:00 PM PDT
By Bill Bordonaro
Need Efficient Way to Remove and Re-Add All DID's
By Zach Wilson - Sep 20, 2016 10:29 AM PDT
3Oct 14, 2016 11:22 AM PDT
By Josh Martin
Inetpub logs
By Andy Harrington - Apr 27, 2012 01:26 AM PDT
4Oct 11, 2016 05:09 PM PDT
By Don Bernstein
2 D channel transfer
By Dave Beharrell - Oct 11, 2016 09:14 AM PDT
1Oct 11, 2016 05:06 PM PDT
By Don Bernstein
Extensions not ringing in hunt group
By Roy Lim - Oct 09, 2016 09:22 PM PDT
0Oct 09, 2016 09:22 PM PDT
ShoreTel Audio Conference License
By Dustin Kurth - Jul 17, 2015 04:12 AM PDT
4Oct 04, 2016 01:27 AM PDT
By Kristian Karlsson
Mass Update Existing User's DND CHM in Connect
By Marcus Allen - Sep 30, 2016 08:08 AM PDT
0Sep 30, 2016 08:08 AM PDT
IP 420 could not transfer calls, displays "service unavailable"
By Lester Angelo Flores - Aug 10, 2016 08:59 PM PDT
2Sep 29, 2016 02:20 PM PDT
By Ben Muth
PRI QSIG to Toshiba CIX
By Kevin Neary - May 13, 2013 06:12 PM PDT
1Sep 29, 2016 10:27 AM PDT
By Carlos Segovia
Paging Group Tone - Need to Make the Beep Longer
By Zach Wilson - Sep 28, 2016 12:26 PM PDT
0Sep 28, 2016 12:26 PM PDT
Public Contacts Office 365
By Joshua Grady - Jan 04, 2016 07:31 AM PST
4Sep 26, 2016 10:23 AM PDT
By Jonathan Haase
SIP Registration
By Lingeswaran Paramasivam - Sep 26, 2016 07:41 AM PDT
0Sep 26, 2016 07:41 AM PDT
call disconnect
By Joe Wuest - Sep 21, 2016 01:56 PM PDT
1Sep 22, 2016 12:10 PM PDT
By Joe Wuest
DRS / Event Log 3108
By Edward Mielcarek - Sep 21, 2016 05:30 AM PDT
0Sep 21, 2016 05:30 AM PDT
Feature Enhancement Request SA-100 Conference Bridge
By Joe Bonilla - Sep 19, 2016 09:16 AM PDT
0Sep 19, 2016 09:16 AM PDT
ShoreTel Marketing Material specific to the level you are targeting
By Anton Pretorius - Sep 16, 2016 05:28 AM PDT
0Sep 16, 2016 05:28 AM PDT
IP420 Edge server?
By Peter Doyle - Feb 29, 2016 09:44 AM PST
2Sep 12, 2016 09:37 AM PDT
By Oliver Arbuthnot
220E1 D-Channel down (when using it for 220 IP Phones)
By Bobby Flynn - Sep 28, 2012 02:56 AM PDT
1Sep 08, 2016 09:00 AM PDT
By Ryan Cayton
Workgroup agent issues
By Ben Smith - Feb 16, 2016 07:21 AM PST
4Sep 01, 2016 01:52 PM PDT
By Shawn Moore
Can't SSH into 400 series phone
By Angela Huddleston - Aug 31, 2016 04:30 PM PDT
1Sep 01, 2016 11:19 AM PDT
By Josh Martin
Communicator stuck loading on MAC computer.
By Pat Langston - Sep 01, 2016 05:02 AM PDT
0Sep 01, 2016 05:02 AM PDT
Overhead Paging - SIP Device + Shoretel Phone
By Steve Bush - Jul 20, 2012 03:12 AM PDT
7Aug 30, 2016 02:24 PM PDT
By Jonathan Pollard
Can I have the same DID table on two trunk groups?
By Ron Butcher - Jun 30, 2016 11:57 AM PDT
2Aug 30, 2016 12:29 PM PDT
By Steve Bruce
Does the ST100DA need adapter for overhead paging?
By Michel Lecavalier - Aug 30, 2016 09:57 AM PDT
0Aug 30, 2016 09:57 AM PDT
SA-100 Scheduling conflicts
By Troy Swendal - Aug 24, 2016 09:49 AM PDT
2Aug 29, 2016 10:35 AM PDT
By Damian Galindo
SG90 has MAC address of 00:00:00:00:00:00 how do I change it ?
By Darren Rainer - Mar 09, 2015 04:37 AM PDT
4Aug 26, 2016 01:28 PM PDT
By David Beckles
Changing Incoming Carrier Digits...Will That Affect DIDs
By Zach Wilson - Aug 24, 2016 02:52 PM PDT
2Aug 25, 2016 12:24 PM PDT
By Jason Brooks
Help Troubleshooting Event ID 2708/2709 (IP Phone Config Service)
By Zach Wilson - Jul 06, 2016 04:19 PM PDT
13Aug 25, 2016 11:26 AM PDT
By Josh Martin
ShoreTel Connect
By Marc Gere - Aug 25, 2016 08:08 AM PDT
0Aug 25, 2016 08:08 AM PDT
Issues with importing prefixes in Connect Director
By Ben Smith - Aug 19, 2016 12:00 PM PDT
1Aug 19, 2016 12:14 PM PDT
By Ben Smith
Issues with importing prefixes in Connect Director
By Ben Smith - Aug 19, 2016 12:03 PM PDT
1Aug 19, 2016 12:14 PM PDT
By Ben Smith
Issues with importing prefixes in Connect Director
By Ben Smith - Aug 19, 2016 12:04 PM PDT
1Aug 19, 2016 12:14 PM PDT
By Ben Smith
Issues with importing prefixes in Connect Director
By Ben Smith - Aug 19, 2016 12:05 PM PDT
1Aug 19, 2016 12:13 PM PDT
By Ben Smith
Issues with importing prefixes in Connect Director
By Ben Smith - Aug 19, 2016 12:05 PM PDT
1Aug 19, 2016 12:13 PM PDT
By Ben Smith
Issues with importing prefixes in Connect Director
By Ben Smith - Aug 19, 2016 12:10 PM PDT
1Aug 19, 2016 12:13 PM PDT
By Ben Smith
Issues with importing prefixes in Connect Director
By Ben Smith - Aug 19, 2016 11:59 AM PDT
0Aug 19, 2016 11:59 AM PDT
Emergency Notification calling cell phones
By Bill Bordonaro - Aug 17, 2016 07:56 AM PDT
2Aug 18, 2016 05:50 AM PDT
By Bill Bordonaro
Looking for the New Connect Operator Trainig video
By Don Bernstein - Aug 17, 2016 04:56 PM PDT
0Aug 17, 2016 04:56 PM PDT
Upgrade phone firmware manually
By Eric Browning - Nov 18, 2012 11:46 PM PST
10Aug 17, 2016 09:53 AM PDT
By Travis Marsh
How Does External Assignment Utilize "Resources"?
By Quinn Gudex - Aug 17, 2016 09:45 AM PDT
0Aug 17, 2016 09:45 AM PDT
IP420 Programmable Button
By Jason Grubbs - Aug 16, 2016 08:45 AM PDT
0Aug 16, 2016 08:45 AM PDT
Moving Workgroups and Communicator to VM
By Matt Griffin - Jul 28, 2016 11:01 AM PDT
1Aug 09, 2016 01:36 PM PDT
By Damian Galindo
File Based Music On Hold (MOH)
By Darren Olson - Jun 08, 2016 08:13 AM PDT
3Aug 05, 2016 11:46 AM PDT
By Bradley 'Brutus' Stahl
Text to Speach Voice Quality in OutBound IVR
By Jeff Cleath - Aug 05, 2016 11:32 AM PDT
0Aug 05, 2016 11:32 AM PDT
Outbound IVR Issues with Call Answer and Silence Detection
By Jeff Cleath - Aug 05, 2016 11:30 AM PDT
0Aug 05, 2016 11:30 AM PDT
Diagnostics and Monitoring Tool alert logs - D&M clearing entries
By Travis Hoffmann - Jun 27, 2014 11:42 AM PDT
4Aug 04, 2016 01:00 PM PDT
By Josh Martin
Upgrade from 13.2 to 14.2
By Eric Seagondollar - Jul 05, 2016 08:24 AM PDT
2Aug 02, 2016 09:04 AM PDT
By Josh Martin
Major SMTP failure. Event ID 1023
By Don Bernstein - Mar 19, 2015 04:26 PM PDT
13Jul 29, 2016 06:40 PM PDT
By Don Bernstein
Codec list change grayed out
By Adam Stadnick (gone-ef) - Jul 26, 2016 04:57 AM PDT
3Jul 29, 2016 06:29 PM PDT
By Don Bernstein
wireless 930 best product ever
By Toby Botting - Jul 25, 2016 03:02 PM PDT
5Jul 27, 2016 10:30 AM PDT
By Kirk Sharrow
ShoreTel Appliance PRI Ports Showing Unknown in Director
By Zach Wilson - Jul 06, 2016 07:10 PM PDT
4Jul 25, 2016 03:18 PM PDT
By Zach Wilson
ShoreTel-SysMgrSvc stopping
By Matthew Wyenandt - Jun 09, 2016 04:45 AM PDT
2Jul 25, 2016 02:55 PM PDT
By Kirk Sharrow
communicator ver 14.2 app crash after outbound call
By peter zandvoort - Jul 21, 2016 09:27 AM PDT
1Jul 25, 2016 02:05 PM PDT
By Kirk Sharrow
Communicator error "You have choosen a user name that is unknown..."
By Chris Zophy - Jun 18, 2015 11:25 AM PDT
3Jul 25, 2016 01:59 PM PDT
By Kirk Sharrow
Straight to Speaker Phone
By Michael Smith - Jul 19, 2016 10:29 AM PDT
5Jul 22, 2016 06:54 AM PDT
By Michael Smith
Multiple Outgoing MASK DIDs on ShoreTel Communicator
By Adrian Cristea - Jul 20, 2016 02:19 PM PDT
0Jul 20, 2016 02:19 PM PDT
T1K Event message lost, queue overflow event ID 100
By Travis Hoffmann - Dec 16, 2014 10:20 AM PST
1Jul 20, 2016 10:12 AM PDT
By Travis Hoffmann
Auto-Attendant with a less than 1 wav
By Michael MacKenzie - Jul 13, 2016 09:30 AM PDT
2Jul 20, 2016 07:06 AM PDT
By Michael MacKenzie
CB 7.1 supported with 13.3
By Marc Gere - Jul 13, 2016 11:24 AM PDT
2Jul 18, 2016 07:05 AM PDT
By Marc Gere
SoftPhone
By Harold Doolittle - Mar 05, 2016 05:20 AM PST
3Jul 16, 2016 02:13 PM PDT
By Don Bernstein
Shoretel Director Voicemail to email
By Curtis Newton - Jun 08, 2016 06:19 AM PDT
4Jul 16, 2016 02:11 PM PDT
By Don Bernstein
Need to bring an analog line into the shoretel sysem
By Clark Tompsett - Jun 13, 2016 09:03 AM PDT
1Jul 13, 2016 04:37 PM PDT
By Damian Galindo
ShoreWare Director w/ Multiple Domains
By Jeff Stokes - May 13, 2015 08:25 AM PDT
2Jul 13, 2016 04:29 PM PDT
By Damian Galindo
Feature Enhancement: Microsoft DirectAccess support
By Earl Jordan - Jul 13, 2016 08:03 AM PDT
1Jul 13, 2016 04:13 PM PDT
By Damian Galindo
IP930D Timezone
By Lee Riemer - Jul 13, 2016 01:41 PM PDT
1Jul 13, 2016 03:57 PM PDT
By Damian Galindo
Code Blue (silent ring back)
By Seth Nolt - Jul 05, 2016 04:28 AM PDT
1Jul 13, 2016 09:09 AM PDT
By Michael MacKenzie
French Connect ONSITE Voicemail Quick Ref. Guide
By Lee Riemer - Jul 11, 2016 03:49 PM PDT
0Jul 11, 2016 03:49 PM PDT
Upgraded to 21.78.3410.0 - Now Call Quality / Connectivity Issues
By Zach Wilson - Jun 27, 2016 11:13 AM PDT
3Jul 11, 2016 02:29 PM PDT
By Zach Wilson
ShoreTel Conferencing / Outlook Integration
By Rick Castello - Aug 19, 2013 05:27 AM PDT
13Jul 10, 2016 10:52 PM PDT
By James Usback
Can Multiple Sites Share Make Me Conference Ports?
By Tony Robison - Sep 18, 2015 03:51 PM PDT
1Jul 08, 2016 09:01 AM PDT
By Chuck Culwell
Can't run ShoreTel build .exe
By David Shaw - Jul 07, 2016 05:17 AM PDT
0Jul 07, 2016 05:17 AM PDT
SBE 20 Deletes folders and files during housekeeping
By Pete Warrington - Aug 20, 2015 07:37 PM PDT
2Jul 06, 2016 08:18 PM PDT
By Pete Warrington
Help Troubleshooting Event ID 2708/2709 (IP Phone Config Service)
By Zach Wilson - Jul 06, 2016 04:21 PM PDT
1Jul 06, 2016 04:24 PM PDT
By Zach Wilson
Help Troubleshooting Event ID 2708/2709 (IP Phone Config Service)
By Zach Wilson - Jul 06, 2016 04:21 PM PDT
1Jul 06, 2016 04:24 PM PDT
By Zach Wilson
Help Troubleshooting Event ID 2708/2709 (IP Phone Config Service)
By Zach Wilson - Jul 06, 2016 04:17 PM PDT
1Jul 06, 2016 04:23 PM PDT
By Zach Wilson
Intercom Connecting without Making Sounds on Phone
By Zach Wilson - Jan 29, 2016 03:38 PM PST
5Jul 06, 2016 03:59 PM PDT
By Zach Wilson
Exchange 2013
By Evan Berry - Jan 27, 2013 10:09 PM PST
1Jul 05, 2016 06:23 AM PDT
By Kavita Mangaroo
IP480s and hunt group/work group mailboxes
By Adam Stadnick (gone-ef) - Jul 05, 2016 05:23 AM PDT
0Jul 05, 2016 05:23 AM PDT
Event Filter 911 Settings for Individual Sites
By Zach Wilson - Jun 30, 2016 05:08 PM PDT
0Jun 30, 2016 05:08 PM PDT
Disconnect codes ( Bye Reasons)
By Marc Gere - Jun 23, 2016 08:02 AM PDT
1Jun 27, 2016 02:54 PM PDT
By Josh Martin
ip480g Version Not Available
By William Pizzi - Jun 27, 2016 12:05 PM PDT
0Jun 27, 2016 12:05 PM PDT
Upgraded to 21.78.3410.0 - Now Call Quality / Connectivity Issues
By Zach Wilson - Jun 27, 2016 11:13 AM PDT
0Jun 27, 2016 11:13 AM PDT
ShoreTel SG-T1, dual PRI possible?
By NOC Worldplay - Jun 23, 2016 10:35 AM PDT
1Jun 25, 2016 03:58 AM PDT
By Don Bernstein
ShoreTel Enhanced Call Reports
By Albert Salazar - Jun 24, 2016 03:13 PM PDT
0Jun 24, 2016 03:13 PM PDT
Suggestion, Missed call to email.
By Peter Fournier - Jun 24, 2016 11:59 AM PDT
0Jun 24, 2016 11:59 AM PDT
Shoreline User Data info
By Bernard Cyrus - Jun 22, 2016 03:39 AM PDT
0Jun 22, 2016 03:39 AM PDT
User can't acces workgroup voicemail
By Bernard Cyrus - Jun 22, 2016 03:34 AM PDT
0Jun 22, 2016 03:34 AM PDT
Workgroup login/out not available
By Adam Stadnick (gone-ef) - Jun 15, 2016 07:56 AM PDT
1Jun 21, 2016 01:45 PM PDT
By David Lafferty
Monitored extension / not seeing Out Of Office status
By Joshua Grady - Jun 21, 2016 01:35 PM PDT
0Jun 21, 2016 01:35 PM PDT
STPS - client wants a different outbound CLID
By Dave Beharrell - Jun 20, 2016 11:36 AM PDT
2Jun 20, 2016 12:59 PM PDT
By Josh Martin
IP480 display says "I'm a Phone!!!"
By Jerome Gutierrez - Jun 13, 2016 09:43 AM PDT
2Jun 17, 2016 11:41 AM PDT
By Richard Evans
Flashing ring indicator
By Dianna Evans - Jun 15, 2016 02:32 PM PDT
1Jun 16, 2016 12:44 PM PDT
By Don Bernstein
Event ID 2807 Multiple TAPI LineDevices for CCOID: 0x200000ca
By Marc Gere - Jun 16, 2016 11:28 AM PDT
0Jun 16, 2016 11:28 AM PDT
Major call quality issues in one building
By Chris Fore - Jun 06, 2016 06:48 AM PDT
9Jun 14, 2016 09:18 PM PDT
By Chris Fore
station side call recording with 400 series IP Phones
By Mark Karpilovsky - Jun 10, 2016 03:49 PM PDT
0Jun 10, 2016 03:49 PM PDT
Changing the duration of the incoming call alert screen pop in Communicator
By David Wielech - Jan 14, 2016 10:43 AM PST
2Jun 08, 2016 09:08 AM PDT
By Wayne Heider
Feature Enhancement for 14.2: Query for an extension and each time it is referenced in programming
By Matthew Saenz - Mar 08, 2016 11:21 AM PST
1Jun 08, 2016 04:12 AM PDT
By Mike Bonser
DND Allows intercom and paging calls
By Carlos Coffey - Oct 25, 2012 03:26 AM PDT
3Jun 07, 2016 10:40 AM PDT
By Brandon Johnson
RE: How can I limit the number of calls coming into a workgroup queue - FULL PRI delivered via SIP
By Darrell Pilon - Jun 06, 2016 10:19 AM PDT
3Jun 07, 2016 07:23 AM PDT
By Josh Martin
Move Shoregear T1K from remote site to HQ
By Bill Bordonaro - Jun 06, 2016 11:45 AM PDT
3Jun 07, 2016 07:21 AM PDT
By Josh Martin
remote users cannot call each other over site-to-site VPN
By Mike Pratt - Feb 24, 2016 06:31 PM PST
3Jun 03, 2016 02:57 PM PDT
By Josh Martin
400 series phones not working with VLANs
By Chris Carmody - Oct 29, 2014 07:29 AM PDT
3Jun 03, 2016 02:55 PM PDT
By Josh Martin
ShoreWare Client Application Service Service Crashes
By Yurko Jaremko - Apr 06, 2016 09:21 AM PDT
2Jun 02, 2016 02:40 PM PDT
By Peter Nguyen
Voicemail Management
By Collin Bourgeois - May 31, 2016 10:58 AM PDT
0May 31, 2016 10:58 AM PDT
User Voicemail Pound Key goes to Off Hours message
By Geoff Degen - May 19, 2016 10:43 AM PDT
4May 27, 2016 02:33 PM PDT
By Geoff Degen
IP485 phones will not register when programming them with Static IP's
By Don Bernstein - May 27, 2016 07:43 AM PDT
0May 27, 2016 07:43 AM PDT
Communicator APP (reverse proxy) Still Supported?
By Carlos Coffey - May 12, 2016 10:02 AM PDT
1May 24, 2016 11:15 AM PDT
By Chris Owens
User communicator not updating
By Jasun Fletcher - May 19, 2016 09:51 AM PDT
1May 19, 2016 10:57 AM PDT
By Ken Rodrigues
FTP with DVS
By Paul Apps - Sep 27, 2013 01:37 AM PDT
2May 15, 2016 08:14 PM PDT
By Jerome Ting
cold call introductions
By Christy Purcell - May 12, 2016 12:12 PM PDT
0May 12, 2016 12:12 PM PDT
14.2 / AD attributes showing Null
By Marc Gere - Feb 17, 2016 08:38 AM PST
4May 11, 2016 02:57 PM PDT
By Edward Cho
Fax redirect from a child site
By Mike Proctor - May 10, 2016 01:47 PM PDT
0May 10, 2016 01:47 PM PDT
Sync from AD - Fail
By Zach Jones - May 10, 2016 12:50 PM PDT
0May 10, 2016 12:50 PM PDT
Old Phones That Were Replaced
By Tim Sneed - May 11, 2014 10:14 PM PDT
2May 06, 2016 02:15 PM PDT
By Don Bernstein
Shoretel 14.2 and Vesta 911 integration with PRI's
By Randy Wilhoit - May 04, 2016 10:48 AM PDT
0May 04, 2016 10:48 AM PDT
SG50V - FTP Boot
By Shane Mitchell - May 04, 2016 09:23 AM PDT
0May 04, 2016 09:23 AM PDT
Have you followed the new SBE Win2003 to Win2012 upgrade procedure guide?
By Don Bernstein - Aug 12, 2015 07:26 PM PDT
5May 02, 2016 11:13 AM PDT
By Carlos Coffey
Connect Client and Connect Agent Client
By Simon Dunstan - Apr 12, 2016 12:41 AM PDT
1Apr 28, 2016 09:20 PM PDT
By Glenn Hansen
Problems with Connect Client and Other Odd Phone Actions
By Zach Wilson - Apr 14, 2016 04:18 PM PDT
5Apr 28, 2016 09:14 PM PDT
By Glenn Hansen
Need Help Connecting ST50A Switch to Analog Phone Line for Emergency Failover
By Zach Wilson - Apr 25, 2016 03:29 PM PDT
0Apr 25, 2016 03:29 PM PDT
Spam voice calls
By Johnathan O'Neill - Aug 04, 2015 07:41 PM PDT
2Apr 25, 2016 07:51 AM PDT
By Dan O'Toole
DVS restart & Diagnostic Monitoring tools
By Travis Fewox - Apr 19, 2016 10:38 AM PDT
1Apr 22, 2016 02:29 PM PDT
By Rob Bowes
PHONECTL ShowTime no longer supported?
By Jim Mulligan - Feb 01, 2016 01:00 PM PST
4Apr 14, 2016 06:37 PM PDT
By Shayne Hyde
Voicemail Notification Not Working with In House Email But Works With Hotmail Account
By Zach Wilson - Apr 13, 2016 05:03 PM PDT
0Apr 13, 2016 05:03 PM PDT
Separate Schedules on Shoreware Director?
By Amer Hameed - Feb 28, 2011 03:31 AM PST
6Apr 12, 2016 12:04 PM PDT
By Don Bernstein
Communicator Crashing on Launch
By Andy Pietz - Apr 11, 2016 12:37 PM PDT
0Apr 11, 2016 12:37 PM PDT
Communicator Crashing on Launch
By Andy Pietz - Apr 11, 2016 12:36 PM PDT
0Apr 11, 2016 12:36 PM PDT
SA-100 Conferencing - Mac OS X Clients
By David Manley - Apr 06, 2016 11:56 AM PDT
0Apr 06, 2016 11:56 AM PDT
Two inbound calls answered simultaneously by one phone
By Ryan Cullison - Apr 04, 2016 09:51 AM PDT
0Apr 04, 2016 09:51 AM PDT
IP480G display
By Rob Bowes - Apr 01, 2016 09:15 AM PDT
1Apr 04, 2016 04:59 AM PDT
By Ben Lanning
Network Connection Issues with IP930
By John Styer - Mar 23, 2016 10:38 AM PDT
1Mar 31, 2016 08:10 PM PDT
By Pete Warrington
IP655
By Kelly Evans - Mar 31, 2016 03:07 PM PDT
0Mar 31, 2016 03:07 PM PDT
View SIP debug
By Tim Sheehan - Mar 31, 2016 12:09 PM PDT
0Mar 31, 2016 12:09 PM PDT
Monitored Extensions and Hunt Group Question
By Mark Vawter - Mar 29, 2016 06:24 AM PDT
0Mar 29, 2016 06:24 AM PDT
TalkTimeSeconds
By Daniel Cheramie - Nov 18, 2012 05:03 PM PST
2Mar 24, 2016 03:57 PM PDT
By Jessica Stevens
Cannot get 'filename.wav' from server: 501 Server cannot accept argument.
By Kelly Delmore - Oct 05, 2015 11:27 AM PDT
3Mar 23, 2016 02:35 AM PDT
By Dale Williams
Upgrade from a really old release to current
By Chris Watson - Feb 23, 2014 11:24 PM PST
5Mar 22, 2016 06:36 AM PDT
By Todd Poling
Communicator and NAT
By Stephen Farish - Mar 18, 2016 08:09 AM PDT
0Mar 18, 2016 08:09 AM PDT
Contacts and call History disappearing.
By David Carpenter - Mar 17, 2015 06:04 AM PDT
3Mar 17, 2016 06:54 PM PDT
By Shayne Hyde
Diagnostics & Monitoring
By Jeff McCrystal - Sep 18, 2014 11:34 AM PDT
1Mar 17, 2016 08:53 AM PDT
By Jan Vincent
Web Dialer Error - "Invalid URI: The hostname could not be parsed."
By Randy McGlenn II - Mar 10, 2016 02:57 PM PST
0Mar 10, 2016 02:57 PM PST
VM notification to cell phone email
By Randy Wilhoit - Jul 22, 2014 10:19 AM PDT
7Mar 08, 2016 01:27 PM PST
By Kirk Sharrow
Communiator Video Camera Keeps connecting & reconnecting
By James McNitt - Feb 08, 2016 09:05 PM PST
1Mar 07, 2016 09:51 AM PST
By Tim Scribner
BCA Ringtone and Volume
By Mark Ayotte - Jan 09, 2015 01:55 PM PST
1Mar 01, 2016 03:05 PM PST
By Mark Theis
Ringback for calls on Park
By Len Wruk - Dec 18, 2015 09:29 AM PST
1Mar 01, 2016 09:41 AM PST
By Kelly Stack
Unable to hear on Communicator Consult with wired headset
By Darlene Hamm - Feb 03, 2016 09:05 AM PST
1Mar 01, 2016 09:17 AM PST
By Kelly Stack
Feature Enhancement: Separate IM users
By Jason Bowe - Feb 26, 2016 10:20 AM PST
0Feb 26, 2016 10:20 AM PST
Diagnostics and Monitoring. Embed/Import data for trending etc
By Serge van Driel - Feb 26, 2016 04:57 AM PST
0Feb 26, 2016 04:57 AM PST
T1K Errors
By Matt Hoak - Feb 23, 2016 07:38 AM PST
1Feb 25, 2016 12:44 PM PST
By Josh Martin
ShoreTel Conferencing Error - Couldn't read session file
By David Manley - Feb 23, 2016 08:51 AM PST
1Feb 25, 2016 12:40 PM PST
By Josh Martin
Incoming call ring tone in Headset
By Adrian Barker - Apr 15, 2014 10:01 PM PDT
2Feb 25, 2016 09:23 AM PST
By Seth Feinauer
ploycom sound structure wont register
By Mike Zell - Feb 19, 2016 10:20 AM PST
1Feb 24, 2016 11:03 AM PST
By Billy Haikalis
upgrade 13.1 to 14.2 (along with operating system on server windows 2002 to windows 2008
By Daniel Ortiz - Feb 17, 2016 02:12 PM PST
1Feb 24, 2016 11:00 AM PST
By Billy Haikalis
ShoreTel Connect compatible version 13.xx shorewaredirector?
By Bob Chen - Feb 17, 2016 11:17 PM PST
1Feb 23, 2016 06:58 AM PST
By Josh Martin
Communicator loses Connection to server
By Erik Morgan - Jul 22, 2013 03:53 AM PDT
3Feb 17, 2016 12:37 PM PST
By Scott Reinert
Find me and Mobility cannot be used in tandem with Connect
By Steve Cassio - Feb 17, 2016 08:08 AM PST
0Feb 17, 2016 08:08 AM PST
Setting Up Cisco 7945G with Shoretel
By Eric Brooks - Feb 15, 2016 08:06 PM PST
0Feb 15, 2016 08:06 PM PST
Call parking options, distinctive ring? alternate timeout destination? CID prepend a note?
By Mark Theis - Feb 11, 2016 08:08 PM PST
0Feb 11, 2016 08:08 PM PST
Can ShoreTel support more than one company?
By Keith Budurka - Jan 28, 2016 02:28 PM PST
2Feb 09, 2016 05:53 PM PST
By Don Bernstein
SIP-vTrunk issues using VMWare
By Brandon Juliet - May 12, 2015 05:36 AM PDT
9Feb 09, 2016 06:37 AM PST
By Daniel Ruhl
VPN Concentrator and Parked calls
By Mark Moore - Feb 08, 2016 10:49 AM PST
0Feb 08, 2016 10:49 AM PST
D&M link status control fields not working
By Jessica Stevens - Feb 04, 2016 10:54 AM PST
1Feb 04, 2016 11:01 AM PST
By Jessica Stevens
Incoming SIP calls from anyone
By Hooman Famili - Jan 05, 2016 10:39 AM PST
1Feb 04, 2016 07:34 AM PST
By Billy Haikalis
From email address Director Event Filters
By Ben Cruice - Jan 30, 2016 07:28 PM PST
1Feb 01, 2016 09:17 AM PST
By Josh Martin
From email address Director Event Filters
By Ben Cruice - Jan 30, 2016 07:31 PM PST
1Feb 01, 2016 09:17 AM PST
By Josh Martin
IP930d Wireless phone has no MGCP IP Address
By Carlos Coffey - Jan 27, 2016 07:29 AM PST
2Jan 28, 2016 06:47 AM PST
By Carlos Coffey
Overhead Paging configuration
By Ben Weeks - Jan 21, 2016 08:04 AM PST
0Jan 21, 2016 08:04 AM PST
Communicator PC 14.2 build 2005
By Alex Datsko - Jan 18, 2016 10:51 AM PST
2Jan 20, 2016 06:44 AM PST
By Steve Luther
ODBC connection to user info?
By Aubrey White - Apr 04, 2014 04:46 AM PDT
1Jan 20, 2016 05:28 AM PST
By Bob Verheyen
IP480g No Service
By William Pizzi - Oct 08, 2015 01:59 PM PDT
1Jan 19, 2016 02:18 PM PST
By Kirk Sharrow
TMS NCC log
By Don Lewallen - Mar 14, 2013 07:44 PM PDT
4Jan 13, 2016 07:21 AM PST
By Mike Bonser
Incoming Caller ID adding Local Area Code
By Krystal Macpherson - Jan 12, 2016 12:54 PM PST
0Jan 12, 2016 12:54 PM PST
ShoreTel 14.2 having trouble with cut-offs on calls ringing into workgroups
By Daniel Ortiz - Jan 11, 2016 10:38 AM PST
1Jan 12, 2016 10:12 AM PST
By Kevin Mullenix
5-Digita Dailplan Conversion not all the same digit
By Chuck Culwell - Jan 08, 2016 07:57 AM PST
0Jan 08, 2016 07:57 AM PST
Can't add more than 30 personal contacts in Shoretel Comunicator
By Dan Hoskins - Sep 25, 2015 01:52 PM PDT
1Jan 08, 2016 07:26 AM PST
By James Hamilton
Bridged Call appearance ringing analog extension as well
By Randy Wilhoit - Sep 09, 2015 10:10 AM PDT
2Jan 08, 2016 04:42 AM PST
By Ben Lanning
Emergency Notification Application V5.0 text to speech option not working
By Dave Beharrell - Aug 04, 2015 12:07 PM PDT
1Jan 06, 2016 06:56 PM PST
By Kevin Mullenix
Out Calls on SIP trunks disconnecting at 15:36
By Jarl Johner - Dec 15, 2015 09:34 AM PST
3Jan 06, 2016 06:22 PM PST
By Kevin Mullenix
Communicator Contacts Page
By Chris Hines - Sep 25, 2014 04:29 AM PDT
4Jan 06, 2016 07:09 AM PST
By David Jaeggi
Log *18
By Jared Fowkes - Oct 16, 2015 06:40 AM PDT
1Jan 05, 2016 01:07 PM PST
By William Kuehn
D & M Doesnt populate
By Dan O'Toole - Dec 29, 2015 05:43 PM PST
2Jan 04, 2016 05:21 AM PST
By Steve Harry
High memory usage
By Anthony Jones - Apr 01, 2014 11:29 PM PDT
45Dec 23, 2015 05:41 PM PST
By Don Bernstein
Custom Dialing Plan
By Daniel Moening - Dec 22, 2015 10:49 AM PST
0Dec 22, 2015 10:49 AM PST
7 digit DNs
By Ben Lanning - Dec 21, 2015 09:29 AM PST
0Dec 21, 2015 09:29 AM PST
IP930d ringtones
By David W Jones - Dec 18, 2015 12:43 PM PST
0Dec 18, 2015 12:43 PM PST
Visual ringer
By Randy Wilhoit - Dec 02, 2015 10:27 AM PST
3Dec 18, 2015 10:01 AM PST
By Ari Piotrkowski
Has anyone used a TTY or TDD device with ShoreTel?
By Katherine Enna - Dec 11, 2015 12:08 PM PST
1Dec 18, 2015 10:00 AM PST
By Ari Piotrkowski
SMTP Relay
By Dan O'Toole - Dec 16, 2015 01:54 PM PST
0Dec 16, 2015 01:54 PM PST
How To Change the Headquarters server IP Address Without Reinstalling ShoreTel Server software
By Ian Miley - Oct 14, 2009 06:54 PM PDT
5Dec 16, 2015 03:37 AM PST
By Mike Bonser
How to Automate shoretel director failover in the event of a disaster.
By David Slingluff - Dec 14, 2015 08:25 AM PST
1Dec 15, 2015 05:02 PM PST
By Don Bernstein
Outbound trunk selection
By Jessica Stevens - Nov 30, 2015 09:26 AM PST
3Dec 14, 2015 02:10 PM PST
By Jessica Stevens
Missed call question
By Yohan Tomson - Dec 03, 2015 08:28 AM PST
1Dec 14, 2015 12:50 PM PST
By Kelly Stack
Sa-100
By Matthew Edwards - Nov 23, 2015 07:29 AM PST
1Dec 14, 2015 11:15 AM PST
By Daniel Moening
Voicemail of terminated user...
By Anthony Perona - Nov 02, 2015 09:35 AM PST
3Dec 11, 2015 12:02 PM PST
By Katherine Enna
XLS or CSV Export
By Len Wruk - Dec 08, 2015 09:26 AM PST
1Dec 08, 2015 01:14 PM PST
By Ryan Cayton
One way audio with HSRP configured
By Marc Gere - Nov 03, 2015 01:39 PM PST
1Dec 05, 2015 11:08 AM PST
By Don Bernstein
Recording Operation Failed
By Joe Valerio - Sep 01, 2015 11:56 AM PDT
4Dec 05, 2015 11:03 AM PST
By Don Bernstein
Communicator issue
By Lee Linderkamp - Nov 10, 2015 12:34 PM PST
1Dec 05, 2015 10:50 AM PST
By Don Bernstein
Call forwarding issue (Find Me)
By Mike Pratt - Dec 02, 2015 10:34 AM PST
2Dec 05, 2015 10:28 AM PST
By Don Bernstein
First 14.2 GA release
By Don Lewallen - Dec 03, 2015 09:43 AM PST
1Dec 05, 2015 10:20 AM PST
By Don Bernstein
Virtual Voice Switch
By Philip Gosche - Aug 06, 2015 01:10 PM PDT
1Dec 03, 2015 11:30 AM PST
By Philip Gosche
Outbound trunk selection
By Jessica Stevens - Nov 30, 2015 09:25 AM PST
0Nov 30, 2015 09:25 AM PST
Outlook 2013 integration
By Joanne Lanteigne - Nov 26, 2015 08:54 AM PST
1Nov 30, 2015 07:20 AM PST
By Aaron Atkinson
turn off debugging on E1k switch
By Jim Foley - Nov 26, 2015 03:25 AM PST
1Nov 28, 2015 07:04 AM PST
By Jim Foley
Reset IP phone to factory default
By Open Office - Oct 14, 2009 10:48 PM PDT
3Nov 24, 2015 09:47 AM PST
By Randy Wilhoit
420 call history button not activating call
By Randy Wilhoit - Nov 20, 2015 11:28 AM PST
0Nov 20, 2015 11:28 AM PST
Call History
By Rob Bowes - Sep 09, 2014 02:59 AM PDT
2Nov 20, 2015 11:21 AM PST
By Randy Wilhoit
Failed Call Logs
By Matt Hoak - Nov 18, 2015 07:02 AM PST
0Nov 18, 2015 07:02 AM PST
Ring sound not being generated
By John Long - Nov 17, 2015 03:44 PM PST
0Nov 17, 2015 03:44 PM PST
Setting up a Shoretel for the first time
By Glynn Williams - May 08, 2015 12:29 PM PDT
5Nov 17, 2015 01:19 PM PST
By Don Bernstein
A way to tell which party ended the call.
By Richard Carreras - Nov 10, 2015 08:53 AM PST
2Nov 17, 2015 11:02 AM PST
By Wes Cogswell
Backup of my ShoreTel System
By Barry Akin - Nov 02, 2015 12:34 PM PST
2Nov 13, 2015 10:54 AM PST
By Barry Akin
Caller ID Masking
By Philip Gosche - Nov 14, 2014 07:50 AM PST
9Nov 10, 2015 04:19 AM PST
By Philip Gosche
Need to be able to set 100 phones to Any IP Phone
By Dan Hoskins - Jul 06, 2015 12:53 PM PDT
7Nov 09, 2015 06:46 AM PST
By Ross Pickle
Demo Kit SA-100 Firmware Mismatch
By Mike Kannon - Oct 29, 2015 01:42 PM PDT
1Nov 09, 2015 06:19 AM PST
By Ross Pickle
SIP DECT extension (Stand alone units)
By Simon Dunstan - Nov 06, 2015 07:49 AM PST
1Nov 09, 2015 06:07 AM PST
By Ross Pickle
Polycom SoundStation IP7000
By Philip Gosche - Sep 01, 2015 08:02 AM PDT
6Nov 06, 2015 05:07 AM PST
By Philip Gosche
IP480/485 phone date & time display
By Shannon Greaves - Sep 29, 2015 08:14 AM PDT
1Nov 04, 2015 12:34 PM PST
By Kelly Stack
Create unassign soft button
By Caleb Unseth - Oct 01, 2015 12:08 PM PDT
1Nov 04, 2015 12:32 PM PST
By Kelly Stack
VMWare support for 6.0
By Jeff Balsman - Sep 10, 2015 08:23 AM PDT
2Nov 03, 2015 01:24 PM PST
By Stephen Farish
SBE server upgrade to 14.2
By Pat Langston - Sep 10, 2015 12:20 PM PDT
1Nov 02, 2015 02:06 PM PST
By Billy Haikalis
RedSky 911 and ShoreTel
By Steve Harry - Oct 28, 2015 04:54 AM PDT
1Nov 02, 2015 04:43 AM PST
By Steve Harry
Can't dial locally in Mexico
By Michael Moore - Oct 29, 2015 06:08 PM PDT
0Oct 29, 2015 06:08 PM PDT
Different VM greetings for internal and external calls
By Marc Gere - Oct 29, 2015 12:29 PM PDT
0Oct 29, 2015 12:29 PM PDT
General SIP question
By Tim Sneed - Oct 29, 2015 11:53 AM PDT
0Oct 29, 2015 11:53 AM PDT
Voicemail deletion sync via IMAP or similar?
By Jeff Roback - Jul 15, 2014 10:50 AM PDT
4Oct 28, 2015 12:48 PM PDT
By Joji Manailli
Outlook 2016
By Michael King - Oct 15, 2015 02:52 PM PDT
1Oct 28, 2015 10:06 AM PDT
By Jessica Stevens
Distributed Routing Service
By Melissa Johnston - Oct 27, 2015 03:37 PM PDT
0Oct 27, 2015 03:37 PM PDT
BCA issue
By Joji Manailli - Oct 22, 2015 07:53 AM PDT
5Oct 27, 2015 11:31 AM PDT
By Joji Manailli
Issue with feed back on hearing aid
By Randy Wilhoit - Oct 27, 2015 10:23 AM PDT
0Oct 27, 2015 10:23 AM PDT
230 phone audio levels txgain and rxgain custom setting
By Travis Hoffmann - Jun 12, 2014 06:15 AM PDT
4Oct 27, 2015 10:16 AM PDT
By Randy Wilhoit
Default Communicator Contact List
By Martin Perkins - Oct 26, 2015 05:52 PM PDT
0Oct 26, 2015 05:52 PM PDT
BCA issue
By Joji Manailli - Oct 22, 2015 07:53 AM PDT
1Oct 26, 2015 09:46 AM PDT
By Don Bernstein
Professional Services Downloads
By Josh Martin - Oct 26, 2015 07:45 AM PDT
1Oct 26, 2015 09:30 AM PDT
By Don Bernstein
Workgroup Phones rings back when a users hangs up
By David Grubb - Oct 05, 2015 05:45 AM PDT
1Oct 26, 2015 06:49 AM PDT
By David Grubb
Hunt Group With Phones Instead of Extensions
By Jeff Vetter - Oct 19, 2015 12:02 PM PDT
3Oct 23, 2015 12:21 PM PDT
By Roy Benson
Tracking Silent Monitoring
By Michael Shannahan - Oct 23, 2015 09:42 AM PDT
0Oct 23, 2015 09:42 AM PDT
Record calls while using silent monitoring?
By Mike Pratt - Oct 22, 2015 11:28 AM PDT
0Oct 22, 2015 11:28 AM PDT
GHOST Vulnerability (CVE-2015-0235)
By Michael MacKenzie - Jan 30, 2015 09:32 AM PST
3Oct 21, 2015 11:12 AM PDT
By Dyne Day
Auditing Recording and Silent Monitoring
By John Wigginton - Oct 17, 2012 04:42 AM PDT
2Oct 21, 2015 08:09 AM PDT
By Carlos Coffey
Display extension names on conferences
By Chris Cummings - Oct 21, 2015 07:59 AM PDT
0Oct 21, 2015 07:59 AM PDT
Directory button on phone
By Jebbi Blackburn - Oct 16, 2015 09:38 AM PDT
1Oct 20, 2015 02:03 PM PDT
By Ben Lanning
Dropped calls
By James Cizek - Oct 19, 2015 03:19 PM PDT
1Oct 19, 2015 03:19 PM PDT
By James Cizek
Dropped calls
By James Cizek - Oct 19, 2015 03:17 PM PDT
0Oct 19, 2015 03:17 PM PDT
Dropped calls
By James Cizek - Oct 19, 2015 03:17 PM PDT
0Oct 19, 2015 03:17 PM PDT
Question #2
By David Quigley - Oct 19, 2015 11:03 AM PDT
1Oct 19, 2015 12:05 PM PDT
By Josh Martin
Question #1
By David Quigley - Oct 19, 2015 11:01 AM PDT
1Oct 19, 2015 11:59 AM PDT
By Greg Gallaway
Work Group CID on Phone Display
By Marc Gere - Oct 07, 2015 01:45 PM PDT
2Oct 16, 2015 07:23 AM PDT
By Marc Gere
SIP to PRI failover for outbound dialing
By Anthony Jamroz - Oct 09, 2015 11:28 AM PDT
2Oct 14, 2015 08:01 AM PDT
By Allen Hebron
Communicator "Master" contact list
By Randy Wilhoit - Nov 03, 2013 06:01 PM PST
1Oct 13, 2015 12:50 PM PDT
By Martin Perkins
Calls Dropping
By Nathan Brown - Sep 03, 2015 04:40 AM PDT
3Oct 09, 2015 11:40 AM PDT
By Dave Overton
Delete voicemail messages
By Rob Bowes - Oct 08, 2015 12:41 PM PDT
2Oct 09, 2015 11:36 AM PDT
By Anthony Jamroz
Voicemail to Email - Office 365
By Ben Smith - Sep 21, 2015 09:55 AM PDT
4Oct 08, 2015 11:08 AM PDT
By Duane Webster
Hand off outside call to Work group agent
By Marc Gere - Oct 07, 2015 01:44 PM PDT
1Oct 07, 2015 05:32 PM PDT
By Don Bernstein
Work Group CID
By Marc Gere - Oct 02, 2015 12:28 PM PDT
0Oct 02, 2015 12:28 PM PDT
Syncing Active Dir Phone numbers
By Mike Hermann - Aug 19, 2015 10:56 AM PDT
1Oct 01, 2015 12:00 PM PDT
By Caleb Unseth
Call specific Physical Phone.
By Jonathan Haase - Sep 22, 2015 12:31 PM PDT
1Sep 29, 2015 12:48 PM PDT
By Jonathan Haase
how to make inbound call go to hunt group?
By Jason Watson - Sep 28, 2015 10:50 AM PDT
2Sep 29, 2015 12:46 PM PDT
By Jonathan Haase
Phones rebooting - Show logs
By Marc Gere - Sep 29, 2015 10:44 AM PDT
0Sep 29, 2015 10:44 AM PDT
Event ID 3410
By Don Lewallen - Sep 28, 2015 11:04 AM PDT
0Sep 28, 2015 11:04 AM PDT
Shoretel Communicator
By Marc Bishop - Jan 17, 2014 01:25 AM PST
5Sep 25, 2015 07:44 AM PDT
By Jebbi Blackburn
custom dial code ;9d
By Jebbi Blackburn - Sep 01, 2015 11:00 AM PDT
2Sep 25, 2015 07:39 AM PDT
By Josh Martin
Music On Hold
By Colby Kline - Sep 24, 2015 03:28 PM PDT
0Sep 24, 2015 03:28 PM PDT
workgroups are sending calls to agents while they are already on a call.
By Paul Bonin - Mar 05, 2015 12:39 PM PST
5Sep 24, 2015 09:24 AM PDT
By Armando Flores
Softphone on MAC
By Kelly Evans - Sep 22, 2015 12:18 PM PDT
1Sep 23, 2015 04:32 PM PDT
By Damian Galindo
Has anyone enabled AES encryption? What are the impacts/catches for doing so?
By Chris Atkinson - May 28, 2014 11:41 AM PDT
1Sep 22, 2015 10:25 AM PDT
By Russell LaPlante
Covering the Operator Breaks
By Jo Ann Merchant - Sep 21, 2015 07:17 AM PDT
0Sep 21, 2015 07:17 AM PDT
Call forwarding behavior
By Keegan Giles - Apr 01, 2014 09:18 PM PDT
8Sep 15, 2015 07:21 PM PDT
By Pete Warrington
IP420 phone does not boot
By Manos Thermos - Feb 20, 2015 04:07 PM PST
1Sep 14, 2015 03:30 PM PDT
By Michael Friedkin
Microsoft Updates for 14.2 (Build 19.44.4300.0)
By Jim Auman - Sep 11, 2015 10:07 AM PDT
0Sep 11, 2015 10:07 AM PDT
930 IP Cordless Phones
By Hilary Harvey - Sep 03, 2015 07:46 AM PDT
1Sep 04, 2015 01:34 PM PDT
By Jeff Shepherd
Conference Invite Font Size
By Tim Heath - Sep 04, 2015 05:38 AM PDT
0Sep 04, 2015 05:38 AM PDT
Show System Directory on phone only
By Lisa Marshall - Jun 27, 2013 02:10 AM PDT
4Sep 03, 2015 10:12 AM PDT
By Jebbi Blackburn
Main Office Number Coverage Senario
By Russell LaPlante - Sep 02, 2015 01:37 PM PDT
1Sep 03, 2015 04:45 AM PDT
By Nathan Brown
Communicator Contacts
By Andy Fuller - Sep 02, 2015 11:53 AM PDT
0Sep 02, 2015 11:53 AM PDT
Deploying ShoreTel Communicator via MSI
By Harold Doolittle - Sep 01, 2015 02:03 PM PDT
0Sep 01, 2015 02:03 PM PDT
location inforrmation
By Don Lewallen - Sep 01, 2015 10:24 AM PDT
1Sep 01, 2015 12:20 PM PDT
By Joe Valerio
Virtual Voice Switch
By Philip Gosche - Aug 06, 2015 01:10 PM PDT
8Sep 01, 2015 11:56 AM PDT
By Gilbert Gamurot
spam style calls from caller ID Unknown
By Stephen Alford - Jun 19, 2013 08:20 PM PDT
7Aug 27, 2015 02:16 PM PDT
By Don Bernstein
How do I send contact information from a no internet access server?
By Gerald Norris - Aug 27, 2015 05:55 AM PDT
1Aug 27, 2015 02:09 PM PDT
By Don Bernstein
Intercom Splash tone
By Steve Harry - Aug 25, 2015 07:50 AM PDT
0Aug 25, 2015 07:50 AM PDT
call transfer issues with call recorder
By Chad Burch - Aug 24, 2015 10:46 AM PDT
0Aug 24, 2015 10:46 AM PDT
Unable to Delete Workgroup
By Wayne Heider - Aug 20, 2015 09:09 AM PDT
0Aug 20, 2015 09:09 AM PDT
Shoretel Communicator in VMware Environment clarification
By Chris Pangkerego - Aug 18, 2015 07:09 PM PDT
0Aug 18, 2015 07:09 PM PDT
Unable to play voicemails through phone....
By Jeremy Backes - Jul 30, 2015 09:59 AM PDT
1Aug 17, 2015 08:30 PM PDT
By Pete Warrington
Unable to transfer calls after call has been put on hold..
By Ross Pickle - Feb 03, 2015 09:05 AM PST
7Aug 17, 2015 07:59 AM PDT
By Gilbert Gamurot
Calls from Directory Sent to Alternate Extension
By April Tutor - Aug 10, 2015 05:53 PM PDT
2Aug 12, 2015 06:46 PM PDT
By Don Bernstein
Outbound Caller ID for transferred calls
By Ian Miley - Jun 06, 2010 07:53 PM PDT
7Aug 12, 2015 06:35 PM PDT
By Don Bernstein
MD5 Checksums of ST 14.2 Build 19.45.8701.0
By Rob Bush - Aug 12, 2015 11:16 AM PDT
0Aug 12, 2015 11:16 AM PDT
Getting an IE warning when opening Shoretel Director
By Anne Gehlsen - Oct 15, 2014 11:48 AM PDT
3Aug 10, 2015 02:33 PM PDT
By Don Bernstein
routing calls based on CID
By Jebbi Blackburn - Jul 31, 2015 09:28 AM PDT
3Aug 10, 2015 12:27 PM PDT
By Jebbi Blackburn
Shoretel IP 115 Displays "Provis not done, please retry" on boot
By Joseph Mancini - Aug 08, 2015 05:49 AM PDT
0Aug 08, 2015 05:49 AM PDT
SQL Table for HQ IP address
By Candy Bergman - Mar 27, 2014 09:52 PM PDT
3Aug 07, 2015 12:18 PM PDT
By Mike Nichols
Using ShoreTel Communicatore vis RDC with Windows 2012 r2
By Johnathan O'Neill - Aug 04, 2015 07:22 PM PDT
1Aug 07, 2015 12:10 PM PDT
By Johnathan O'Neill
Holiday Schedules not working
By Sharon Gray - Jul 16, 2015 07:51 AM PDT
3Aug 06, 2015 02:35 PM PDT
By Adam F. Smith
Will Shoretel ever support Subscribe/Notify (RFC 4235)
By Adam F. Smith - Aug 06, 2015 01:44 PM PDT
0Aug 06, 2015 01:44 PM PDT
Voice Mail log of received messages
By peter zandvoort - Aug 06, 2015 09:07 AM PDT
0Aug 06, 2015 09:07 AM PDT
Applying Commands in Quick Look
By Paul Ybarra - Aug 05, 2015 12:29 PM PDT
0Aug 05, 2015 12:29 PM PDT
90v with excessive log file
By Mark Vawter - Aug 05, 2015 11:51 AM PDT
0Aug 05, 2015 11:51 AM PDT
Change Web Conference Port
By Pedro Ferrão - Aug 05, 2015 07:29 AM PDT
0Aug 05, 2015 07:29 AM PDT
Double-Take vs VMware SRM
By Rocky Russell - Feb 09, 2015 05:48 AM PST
1Aug 04, 2015 12:21 PM PDT
By David Slingluff
History display delayed in Communicator
By Don Lewallen - Jan 22, 2014 09:00 PM PST
4Aug 03, 2015 12:23 PM PDT
By Mark Vawter
MOH during conference call
By Marc Gere - Jul 22, 2015 06:01 AM PDT
2Aug 03, 2015 07:36 AM PDT
By Marc Gere
New SIP Install
By Glynn Williams - Jul 31, 2015 08:24 AM PDT
1Aug 02, 2015 10:42 AM PDT
By Daniel Ruhl
IP400 Series speakerphone audio adjustment
By Keegan Giles - Jul 08, 2015 04:48 PM PDT
2Jul 31, 2015 06:53 PM PDT
By Don Bernstein
Software downloads
By Jason Latona - May 29, 2015 12:28 PM PDT
3Jul 30, 2015 07:16 PM PDT
By Dave Beharrell
How to verify Caller ID sent from ShoreTel T1k to public network
By Mark Vawter - Jul 29, 2015 07:28 AM PDT
1Jul 29, 2015 12:07 PM PDT
By Josh Martin
Custom Dialing Rules
By Craig Niemoeller - Jul 24, 2015 10:24 AM PDT
3Jul 28, 2015 07:05 AM PDT
By Craig Niemoeller
Sip Trunk for asterisk
By Manikandan Krishnasamy - Jul 28, 2015 01:33 AM PDT
0Jul 28, 2015 01:33 AM PDT
IP930D Repeater issue
By Nathan Scott - Jul 27, 2015 01:57 PM PDT
0Jul 27, 2015 01:57 PM PDT
IP930D install
By Marc Gere - Dec 02, 2013 05:54 PM PST
20Jul 27, 2015 12:30 PM PDT
By Hilary Harvey
IP930D Issues with Base
By Nathan Scott - Nov 03, 2014 09:40 AM PST
7Jul 27, 2015 12:09 PM PDT
By Nathan Scott
IP930 time issue
By Stephanie Sawyer - Jul 26, 2015 11:10 PM PDT
0Jul 26, 2015 11:10 PM PDT
RMA's
By Gerald Norris - Jul 17, 2014 06:45 AM PDT
4Jul 24, 2015 11:34 AM PDT
By Judith Zaninovich
14.2 Microsoft updates
By Kegan McDougall - Jul 06, 2015 08:41 AM PDT
2Jul 24, 2015 08:03 AM PDT
By Taylor James
Email notification not working for internal addresses
By Open Office - Jun 04, 2010 02:09 AM PDT
5Jul 24, 2015 08:01 AM PDT
By Taylor James
all calls going to voice mail
By Roger Strickland - Jul 21, 2015 01:36 PM PDT
1Jul 21, 2015 07:23 PM PDT
By Pete Warrington
E1 Showing D Channel Down
By Pete Warrington - Jul 21, 2015 07:04 PM PDT
0Jul 21, 2015 07:04 PM PDT
Where is the download section???
By Dean Waters - Jun 22, 2015 11:26 AM PDT
10Jul 15, 2015 01:05 PM PDT
By Russell LaPlante
Supported Upgrade paths
By Marc Gere - Jan 19, 2014 10:59 PM PST
6Jul 14, 2015 03:11 PM PDT
By Don Bernstein
Continued quality issues pretty fed up
By Michael Mayo - Aug 04, 2014 09:58 AM PDT
16Jul 13, 2015 08:42 PM PDT
By Bryant Bloedorn
Powershell Modules
By Greg Gallaway - Jul 13, 2015 09:45 AM PDT
0Jul 13, 2015 09:45 AM PDT
network issues
By Jebbi Blackburn - Jul 13, 2015 07:03 AM PDT
0Jul 13, 2015 07:03 AM PDT
Server move from 64 bit to 32 bit
By Jebbi Blackburn - Jul 08, 2015 10:59 AM PDT
3Jul 13, 2015 06:49 AM PDT
By Jebbi Blackburn
Call Behavior of Consultative Transfer
By Johnta O'neil - Jul 10, 2015 02:29 PM PDT
0Jul 10, 2015 02:29 PM PDT
230g Handsfree Mode
By JT McCuiston - Mar 30, 2015 08:25 AM PDT
2Jul 09, 2015 12:06 PM PDT
By JT McCuiston
4 Digit Extension to 5 Digit
By Rob Petrone - Jan 30, 2015 10:38 AM PST
2Jul 09, 2015 09:47 AM PDT
By Jim Phillips
Issue with transferring to an extension with additional phones and a cell phone destination listed
By Michael Hirota - Sep 21, 2012 04:48 AM PDT
2Jul 07, 2015 01:50 PM PDT
By Beth O.
E1 Switch used for SIp Trunks shows Port out of Service
By Pete Warrington - Jul 06, 2015 08:04 PM PDT
0Jul 06, 2015 08:04 PM PDT
Unable to Access Director - Corrupt Database?
By Shayne Hyde - Jun 18, 2015 01:18 PM PDT
2Jul 06, 2015 07:52 PM PDT
By Pete Warrington
Help Desk call routing:
By Bob Gerhard - May 13, 2015 03:07 PM PDT
2Jul 05, 2015 07:10 PM PDT
By Pete Warrington
Users Imported from AD show blank or Null Fields
By Shayne Hyde - Jul 01, 2015 04:30 PM PDT
0Jul 01, 2015 04:30 PM PDT
Director can't talk to ShoreGear via MPLS
By Michael Moore - Jun 29, 2015 02:48 PM PDT
2Jun 30, 2015 11:49 AM PDT
By Michael Moore
Users imported from AD phone number issue
By John Long - Jun 29, 2015 02:20 PM PDT
3Jun 30, 2015 08:22 AM PDT
By John Long
Move from Hardware servers to VM Ware
By Pat Langston - Jun 26, 2015 08:22 AM PDT
0Jun 26, 2015 08:22 AM PDT
BB24
By Gerald Norris - Jan 27, 2015 07:30 AM PST
5Jun 24, 2015 08:35 AM PDT
By Bradley 'Brutus' Stahl
Feature enhancement: Have nigth bell be included in hunt groups
By Bill Flippen - Jun 23, 2015 08:23 AM PDT
0Jun 23, 2015 08:23 AM PDT
Event ID 141
By Mike Hayes - Jun 17, 2015 07:43 AM PDT
1Jun 18, 2015 12:22 PM PDT
By Tyler Burgess
Planning an upgrade from 13.3 to 14.2 - looking for advice.
By Jim Collins - Mar 27, 2015 12:10 PM PDT
6Jun 16, 2015 12:42 PM PDT
By Jan Vincent
Pauses in speed dial
By Kevin Leypoldt - Apr 06, 2015 04:08 PM PDT
2May 29, 2015 11:55 AM PDT
By Jeff Stokes
SG 90V Voicemail issues. choppy, skipping audio.
By Shawn Webster - Dec 11, 2014 01:28 PM PST
6May 27, 2015 10:56 AM PDT
By Tyler Burgess
Forward Second Incoming Call
By Analisa Blakley - May 26, 2015 08:36 AM PDT
1May 26, 2015 12:32 PM PDT
By Mark Jamieson
Remote switches loosing connectivity with Headquarters
By Bruce Beaumont - May 12, 2015 10:42 AM PDT
1May 19, 2015 12:09 PM PDT
By Josh Martin
Communicator closes 3 times on PC boot
By Mardi Reid - Feb 25, 2015 10:54 PM PST
1May 18, 2015 01:29 PM PDT
By Don Bernstein
Time based routing Classroom Phones for School District.
By Carmine Saturno - May 18, 2015 07:21 AM PDT
2May 18, 2015 10:13 AM PDT
By Open Office
Communicator - fatal error on startup
By Jason Walker - Dec 05, 2014 08:14 AM PST
2May 16, 2015 07:29 PM PDT
By Open Office
32 Bit to 64 Bit platform upgrade
By Jeff Giza (gone-ef) - May 14, 2015 06:36 AM PDT
1May 14, 2015 10:11 AM PDT
By Open Office
Two users on one call for training purposes.
By Nick Squires - May 12, 2015 11:34 AM PDT
1May 14, 2015 08:30 AM PDT
By Don Bernstein
Answer Softphone with USB Headset
By Robert Bashore (gone cc) - Sep 18, 2012 12:22 AM PDT
4May 12, 2015 05:23 PM PDT
By Paul Goldman
One way audio ip 930d
By Carlos Herrera - Feb 11, 2015 02:56 PM PST
7May 11, 2015 08:21 PM PDT
By Shayne Hyde
Workgroup 2nd call audible ring signal
By Nigel Sinclair - May 07, 2015 09:38 PM PDT
1May 11, 2015 08:47 AM PDT
By Open Office
SA-100 IM feature for remote users
By Marc Gere - Jan 16, 2013 01:02 AM PST
2Apr 24, 2015 08:28 AM PDT
By Jon Reinbold
Public IP address
By Craig Layman - Apr 16, 2015 02:27 PM PDT
1Apr 17, 2015 09:23 AM PDT
By Open Office
Email Delivery Option not working
By peter zandvoort - Apr 08, 2015 06:11 AM PDT
11Apr 15, 2015 09:34 AM PDT
By peter zandvoort
How can I find out what user has an unregistered licence
By Dylan Brereton (gone-ef) - Apr 07, 2014 01:55 AM PDT
9Apr 15, 2015 08:27 AM PDT
By Open Office
Downlad settings
By Bryan Davenport - Apr 14, 2015 12:51 PM PDT
1Apr 15, 2015 06:03 AM PDT
By Open Office
AA prompt indicator
By Marc Gere - Apr 10, 2015 11:18 AM PDT
1Apr 13, 2015 12:32 PM PDT
By Open Office
Future support for Shoretel CSTA Server?
By Jeff Martinson - Apr 04, 2014 05:56 AM PDT
1Apr 09, 2015 12:33 PM PDT
By Adam Aronson
Static when leaving a voice message
By Thai Troung - Jun 06, 2012 03:57 AM PDT
4Apr 08, 2015 01:01 PM PDT
By Eric Mickelson
Shoretel System Directory Delete
By Glynn Williams - Apr 06, 2015 11:04 AM PDT
0Apr 06, 2015 11:04 AM PDT
Automatic Dialing to External AA
By Jonathan Higbee - Apr 03, 2015 09:13 AM PDT
2Apr 06, 2015 09:09 AM PDT
By Jonathan Higbee
Export history in Communicator for Web?
By Chris Reuss - Apr 02, 2015 11:16 AM PDT
0Apr 02, 2015 11:16 AM PDT
BCA custom ring tones on 400 series phones
By Tyson Duncan - Mar 27, 2015 10:10 AM PDT
1Apr 02, 2015 05:02 AM PDT
By Tyson Duncan
Clarification on log abbreviations
By Marc Gere - Apr 01, 2015 08:53 AM PDT
1Apr 01, 2015 12:31 PM PDT
By Aaron McClellan
Shoretel Server P2V
By Jim Cochran - Mar 23, 2015 10:25 AM PDT
2Mar 31, 2015 08:13 AM PDT
By Jim Cochran
Log file that shows phone button DTMF
By Marc Gere - Mar 30, 2015 07:37 AM PDT
0Mar 30, 2015 07:37 AM PDT
Distinctive Ring for Hunt Group
By Angela Huddleston - Nov 27, 2013 01:25 AM PST
2Mar 27, 2015 01:32 PM PDT
By Grant Williams
Custom Site Dialing Rules
By Tyson Duncan - Feb 10, 2015 11:59 AM PST
3Mar 27, 2015 10:20 AM PDT
By Tyson Duncan
Voice mail integration issues...
By Anthony Perona - Feb 12, 2014 05:01 PM PST
10Mar 26, 2015 08:49 AM PDT
By Rob Akiyama
Shoretel Communicator using IPv6 Address
By Jason Lindsey - Mar 25, 2015 08:30 AM PDT
0Mar 25, 2015 08:30 AM PDT
Caller ID Questions
By Ryan Wilson - Mar 19, 2015 01:45 PM PDT
1Mar 19, 2015 04:50 PM PDT
By Don Bernstein
"That Extension is Invalid"
By Margaret Bishop - Mar 13, 2015 10:15 AM PDT
3Mar 19, 2015 03:59 PM PDT
By Don Bernstein
ShoreTel CAS Connection Plugin
By Margaret Bishop - Feb 04, 2015 10:10 AM PST
6Mar 18, 2015 11:18 AM PDT
By Margaret Bishop
SA-100 Conference Viewer Page not appearing
By Assaad Luft Al Barty - Mar 16, 2015 11:18 AM PDT
1Mar 18, 2015 09:24 AM PDT
By Assaad Luft Al Barty
Shoretel Remote TSP duplicate
By Jason Pratt - Mar 06, 2014 03:59 AM PST
1Mar 17, 2015 01:56 PM PDT
By Jason Pratt
Off Hour Ringing 10 times
By Patrick Cho - Feb 04, 2015 02:08 PM PST
1Mar 13, 2015 03:41 PM PDT
By Daniel Poehner
Call forwarding
By Adrian Barker - Feb 13, 2015 05:32 AM PST
2Mar 13, 2015 02:26 PM PDT
By Daniel Poehner
Shoretel Communicator 14.1 Prompting for MSI
By Thomas Coe - Jun 10, 2014 06:59 AM PDT
3Mar 12, 2015 07:31 AM PDT
By Blake Stephenson
Shoretel server 12.3 and windows 8
By Joe Tang - Mar 10, 2015 07:31 PM PDT
1Mar 11, 2015 12:42 PM PDT
By Open Office
Conference ports
By Gerald Norris - Mar 05, 2015 03:20 PM PST
1Mar 10, 2015 01:30 PM PDT
By Open Office
Communicator upgrade question
By Corey McKinney - Dec 16, 2013 08:07 PM PST
2Mar 10, 2015 01:24 PM PDT
By Open Office
SIP vs local, outgoing 800 #s
By Gerald Norris - Feb 26, 2015 01:26 PM PST
2Mar 10, 2015 11:51 AM PDT
By Ross Pickle
Workgroup Voicemail Naming Convention
By Norman Hagos - Mar 04, 2015 07:12 PM PST
0Mar 04, 2015 07:12 PM PST
disable required press pound (#) with record name for find me
By Matt Nevill - Feb 11, 2015 09:41 AM PST
2Mar 04, 2015 08:34 AM PST
By Matt Nevill
Diagnostics and Monitoring tool & softphone
By Kevin Nastick - Feb 27, 2015 10:07 AM PST
0Feb 27, 2015 10:07 AM PST
DVS Server Lost Communication
By Glynn Williams - Jan 22, 2015 07:42 AM PST
14Feb 25, 2015 10:50 PM PST
By Freddy Perez
Windows Server 2012 R2 ? Versions of ST and ECC
By Jeff Fleisher - Mar 03, 2014 06:58 PM PST
8Feb 25, 2015 07:12 PM PST
By Pete Warrington
No Key Code for "Forwarding"
By Mike Kennedy - Feb 25, 2015 06:37 AM PST
1Feb 25, 2015 04:39 PM PST
By Don Bernstein
How to get a workgroup to forward to a different mailbox?
By Tyler Bradford - Apr 15, 2013 10:03 PM PDT
3Feb 25, 2015 09:59 AM PST
By Mike Monica
Dial number plus extension
By Douglas Lawson - Feb 28, 2013 11:57 PM PST
3Feb 20, 2015 04:30 PM PST
By Don Bernstein
Zero out from VM Only user
By Randy Wilhoit - Jan 23, 2015 01:52 PM PST
2Feb 20, 2015 02:13 PM PST
By Jason Pratt
DCOM Error
By Alejandro Lazarevic - Sep 26, 2014 10:49 AM PDT
1Feb 20, 2015 12:45 PM PST
By Drew Heath
Reutrn to default ShoreTel voice mail prompt
By Kenlee Brown - Feb 18, 2015 11:20 AM PST
1Feb 19, 2015 06:17 AM PST
By Open Office
Shoretel Communicator Install Windows XP
By Walter Christian - May 10, 2013 01:43 AM PDT
3Feb 18, 2015 12:06 PM PST
By KHALID JOHNSON
caller id and name display incoming call
By Massimiliano Brunelli - Feb 17, 2015 11:11 AM PST
0Feb 17, 2015 11:11 AM PST
Communicator forgets user in terminal services environment
By Jeffrey Agnes - Feb 06, 2015 07:20 AM PST
1Feb 06, 2015 08:23 AM PST
By Jeffrey Agnes
Two Phones one Port
By Nick Squires - Jan 27, 2015 10:19 AM PST
1Feb 05, 2015 09:52 AM PST
By Josh Martin
ShoreTel IM
By Margaret Bishop - Feb 04, 2015 10:23 AM PST
2Feb 05, 2015 09:33 AM PST
By Margaret Bishop
IP 400 sereies phones showing "firmware mismatch"
By Mark Vawter - Jan 28, 2015 11:16 AM PST
4Feb 04, 2015 05:36 PM PST
By Don Bernstein
IP420 User Programmable Buttons
By Jeff Stokes - Feb 04, 2015 08:13 AM PST
1Feb 04, 2015 05:25 PM PST
By Don Bernstein
valcom paging help
By Shane Killen - Jan 09, 2012 12:36 AM PST
7Feb 03, 2015 09:15 AM PST
By Ross Pickle
Silent Install of Communicator 12.3
By Chris Conlan - Jul 14, 2012 12:40 AM PDT
11Feb 03, 2015 09:13 AM PST
By Ross Pickle
System wide broadcast messages to users?
By Joe Garcia - Aug 31, 2012 01:36 AM PDT
2Jan 30, 2015 07:42 AM PST
By Open Office
ShoreTel Addins w/Outlook version 13.1
By Scott Reinert - Mar 27, 2013 03:59 AM PDT
4Jan 29, 2015 10:29 AM PST
By Randy Wilhoit
Virtual service appliance status unknown
By Bill Duffy - Dec 18, 2014 06:37 AM PST
3Jan 28, 2015 12:12 PM PST
By Jarl Johner
Site assignment
By Gerald Norris - Jan 27, 2015 03:26 PM PST
2Jan 28, 2015 11:40 AM PST
By Amanda Fagan
"Domain administrative privileges"
By Mark Vawter - Jan 28, 2015 08:22 AM PST
0Jan 28, 2015 08:22 AM PST
Communicator stays running in the system tray after being closed
By Tyson Duncan - Jan 23, 2015 12:03 PM PST
3Jan 26, 2015 09:42 AM PST
By Tyson Duncan
Outlook 2013 and Shoretel Communicator
By Jeff Koelker - Jan 14, 2015 10:11 AM PST
2Jan 16, 2015 10:06 AM PST
By Jeff Koelker
how to remove hold music from an extension
By Ismail Husain - Sep 12, 2014 09:55 AM PDT
5Jan 16, 2015 09:31 AM PST
By Open Office
Agent stuck in "INC" status
By Mark Vawter - Jan 15, 2015 01:32 PM PST
0Jan 15, 2015 01:32 PM PST
Communicator: Calls hanging in "Active Call" window
By Mark Vawter - Dec 09, 2014 08:51 AM PST
10Jan 15, 2015 12:44 PM PST
By Mark Vawter
Vmail Ports down
By Mike Montgomery - Jan 14, 2015 02:29 PM PST
1Jan 14, 2015 03:20 PM PST
By Don Bernstein
Remove Outlook VM Integration as Default
By Matthew Borgert - Jan 09, 2015 05:49 AM PST
1Jan 09, 2015 11:24 AM PST
By Amanda Fagan
Extremely odd scenario.
By Jonathan Haase - Dec 31, 2014 01:40 PM PST
2Jan 08, 2015 12:14 PM PST
By Jonathan Haase
SA100 Conference
By Calvin Strohl - Jan 02, 2015 03:00 PM PST
0Jan 02, 2015 03:00 PM PST
Communicator across the WAN
By Michael Mayo - Dec 30, 2014 12:13 PM PST
1Dec 31, 2014 01:44 PM PST
By Jonathan Haase
Analog Trunk Caller ID
By Dustin Skelton - Dec 30, 2014 08:40 AM PST
2Dec 31, 2014 06:05 AM PST
By Dustin Skelton
Communicator across the WAN
By Michael Mayo - Dec 30, 2014 12:12 PM PST
0Dec 30, 2014 12:12 PM PST
Tracking User / License Changes
By Paul Daley - Aug 03, 2012 01:25 AM PDT
4Dec 30, 2014 09:45 AM PST
By Peter Nguyen
IP930D install issues
By Jason Montelongo - Sep 19, 2014 02:45 PM PDT
4Dec 24, 2014 08:32 AM PST
By Denny Fite
Hunt Group Voicemails going to wrong location
By Christopher Holly - Jan 24, 2013 09:55 PM PST
3Dec 23, 2014 09:34 AM PST
By Josh Martin
How to setup a cell phones based workgroup
By Eric Egolf - Jan 13, 2010 01:25 AM PST
4Dec 22, 2014 07:02 AM PST
By Open Office
Would like it so database can be stored locally on DVS as well as workgroups being distrubuted on DVS
By Pinak Padhi - May 06, 2014 05:35 AM PDT
3Dec 22, 2014 06:43 AM PST
By Open Office
ShoreTel 13.3 to 14.2 upgrade, issue with Communicator
By JUSTIN LACHOWIN - Mar 04, 2014 10:41 PM PST
24Dec 18, 2014 08:45 AM PST
By Geoff Brenton
Multiple selction in Workgroups
By Christian Costantini - Feb 01, 2011 10:54 PM PST
1Dec 17, 2014 10:38 AM PST
By Alex Cherry (ef - gone)
Workgroup not delivering first call to available agent
By Chris Foster - Dec 04, 2013 11:11 PM PST
1Dec 17, 2014 10:34 AM PST
By Alex Cherry (ef - gone)
Workgroup Overflow
By Yurko Jaremko - Sep 12, 2013 01:32 AM PDT
2Dec 17, 2014 10:31 AM PST
By Alex Cherry (ef - gone)
Hunt Group Calls Ignore CHM
By Jared Fowkes - Sep 04, 2014 01:10 PM PDT
5Dec 17, 2014 10:31 AM PST
By Alex Cherry (ef - gone)
Work Groups vs Hunt Groups
By Jim Strickland - Dec 02, 2014 08:04 AM PST
1Dec 17, 2014 10:24 AM PST
By Alex Cherry (ef - gone)
On Hold music when call is sent to a hunt group
By Mike Escobedo - Dec 17, 2014 10:17 AM PST
0Dec 17, 2014 10:17 AM PST
Shoretel Communicator says the caller is on hold even after being transfered
By Dan Hoskins - Dec 17, 2014 06:55 AM PST
0Dec 17, 2014 06:55 AM PST
Automate holiday greetings
By Carlos Galan - Dec 12, 2014 08:55 AM PST
1Dec 16, 2014 12:52 PM PST
By Open Office
Warning! This switch is not enabled as site proxy switch
By Tony Robison - Aug 29, 2013 08:54 PM PDT
1Dec 16, 2014 12:29 PM PST
By Josh Martin
Communicator: Error: Http Request to server timed out
By Adam Menzel - Dec 15, 2014 04:11 PM PST
1Dec 16, 2014 10:29 AM PST
By Travis Hoffmann
480g phone issues
By Suzanne Arbet - Mar 24, 2014 07:32 PM PDT
4Dec 15, 2014 09:03 AM PST
By Duncan Avery
DVS replication setup
By Chris Watson - Mar 30, 2014 06:47 PM PDT
9Dec 11, 2014 07:13 PM PST
By Jason Brooks
Making mass changes in Director
By Jason Montelongo - Nov 19, 2014 10:43 AM PST
3Dec 11, 2014 08:37 AM PST
By Ari Piotrkowski
Caller ID based on country code
By Karthik Raja - Dec 11, 2014 12:44 AM PST
0Dec 11, 2014 12:44 AM PST
Extension Fwd outside
By Mike Montgomery - Dec 09, 2014 11:15 AM PST
3Dec 10, 2014 01:04 PM PST
By Open Office
Shoretel Web Communicator
By Andy Baker - Aug 23, 2014 07:16 AM PDT
3Dec 10, 2014 01:01 PM PST
By Brian Lipp
High CPU Usage on HQ Server
By Jared Fowkes - Dec 10, 2014 06:59 AM PST
0Dec 10, 2014 06:59 AM PST
ST Director - "recording control not available"
By Troy S. Choi - Dec 08, 2014 01:07 PM PST
0Dec 08, 2014 01:07 PM PST
Call Priority on 2 local PRIs
By paul Lewis - Dec 03, 2014 09:26 AM PST
0Dec 03, 2014 09:26 AM PST
Forwarding analog trunks from CO with #72
By Jerry Sain - Sep 08, 2014 06:48 AM PDT
2Dec 02, 2014 01:05 PM PST
By Open Office
Multiple DID
By Karthik Raja - Nov 18, 2014 07:20 AM PST
3Dec 01, 2014 02:05 PM PST
By CoryTest5980 Bryars
New Netgear 4100 Switch - IP420 Connection Issues
By Wayne Dias - Nov 18, 2014 02:59 PM PST
1Dec 01, 2014 10:16 AM PST
By Chuck Skovira
IP Phone Hang on boot
By Norman Hagos - Nov 27, 2014 11:23 PM PST
2Dec 01, 2014 10:14 AM PST
By Chuck Skovira
Route point destinations
By George Stathopoulos - Nov 19, 2014 08:47 AM PST
1Nov 19, 2014 10:20 AM PST
By Ari Piotrkowski
SIP testing
By Danny Kitagawa - Nov 17, 2014 03:38 PM PST
1Nov 17, 2014 04:19 PM PST
By Danny Kitagawa
User Report
By Zach Jones - Nov 11, 2014 04:13 PM PST
0Nov 11, 2014 04:13 PM PST
Shortel with Exchange 2013
By Beth O. - Nov 10, 2014 09:34 AM PST
1Nov 10, 2014 11:42 AM PST
By Amanda Fagan
ShoreTel Contact Add-in Limit
By Rick Castello - May 21, 2013 01:43 AM PDT
2Nov 10, 2014 11:01 AM PST
By Hunter Weakley
Lync and Shoretel 13x
By Calvin Strohl - Nov 15, 2013 03:53 AM PST
3Nov 10, 2014 10:47 AM PST
By Brian Lipp
Ruby Process usage
By Lonnie Nease - Jul 25, 2014 08:06 AM PDT
1Nov 10, 2014 10:15 AM PST
By Brian Lipp
Speaker Phone
By Candy Bergman (gone-partner) - Mar 01, 2010 03:40 AM PST
6Nov 06, 2014 06:54 AM PST
By Open Office
Reset Shoretel Server To Factory Defaults
By Wayne McClure - Nov 05, 2014 08:52 AM PST
1Nov 05, 2014 10:45 AM PST
By Open Office
MD5 Checksums of ST 14.2 Build 19.43.4002.0
By Rob Bush - Oct 08, 2014 10:38 AM PDT
2Nov 04, 2014 06:24 AM PST
By Jessica Stevens
Subject content for email delivery
By Brad Fledderjohn - Nov 03, 2014 07:16 AM PST
0Nov 03, 2014 07:16 AM PST
SA-100 / desktop sharing
By Marc Gere - Aug 21, 2014 12:30 PM PDT
6Oct 30, 2014 12:11 PM PDT
By Amanda Fagan
Button Programming - Dial Main Number then Dial extension Number
By Audrey Hinchley - Oct 29, 2014 01:39 PM PDT
0Oct 29, 2014 01:39 PM PDT
Accidentally Deleted User
By Andy Baker - Oct 21, 2014 08:19 PM PDT
1Oct 29, 2014 10:19 AM PDT
By Open Office
VPN Concentrator firmware upgrade - ftp path?
By Mike Tedeschi - Oct 23, 2014 08:18 AM PDT
0Oct 23, 2014 08:18 AM PDT
IP930D heavy static
By Kevin Sullivan - Oct 22, 2014 04:11 AM PDT
1Oct 23, 2014 06:18 AM PDT
By Kevin Sullivan
Route Point Ext shows busy on communicator
By Mark Vawter - Oct 21, 2014 12:16 PM PDT
0Oct 21, 2014 12:16 PM PDT
Server 2003
By Jerome Gutierrez - Oct 20, 2014 01:57 PM PDT
0Oct 20, 2014 01:57 PM PDT
Communicator 14.x issues
By Tim Brooksbank - Mar 05, 2014 12:32 AM PST
5Oct 20, 2014 12:41 PM PDT
By Mike Martin
Phone Hackers using dial and redial ability
By Rodney Culver - Oct 20, 2014 10:24 AM PDT
1Oct 20, 2014 11:51 AM PDT
By Amanda Fagan
SDK and 14.1
By Chris Sherratt - Feb 09, 2014 11:06 PM PST
1Oct 17, 2014 01:16 PM PDT
By Jason Burton
Voice mail delay
By Aaron Clark - Dec 09, 2010 11:03 PM PST
3Oct 17, 2014 08:47 AM PDT
By Aaron Strunk
930D phones showing Firmware Version Mismatch
By ABBE Systems - Oct 15, 2014 06:54 AM PDT
1Oct 17, 2014 07:12 AM PDT
By ABBE Systems
overlap or en bloc
By Massimiliano Brunelli - Oct 17, 2014 01:02 AM PDT
0Oct 17, 2014 01:02 AM PDT
overlap or en bloc
By Massimiliano Brunelli - Oct 17, 2014 01:02 AM PDT
0Oct 17, 2014 01:02 AM PDT
Need to clean are phone system up
By Dan Hoskins - Oct 14, 2014 07:00 AM PDT
2Oct 16, 2014 12:49 PM PDT
By Amanda Fagan
Changing Conference Invitation Templates
By Jim Strickland - Mar 20, 2012 02:39 AM PDT
3Oct 15, 2014 07:27 AM PDT
By Open Office
ShoreTel Conferencing - managing resource use
By Ari Piotrkowski - Oct 14, 2014 05:04 PM PDT
0Oct 14, 2014 05:04 PM PDT
allowing users to run reports
By Jebbi Blackburn - Oct 10, 2014 07:12 AM PDT
1Oct 14, 2014 10:16 AM PDT
By Open Office
Auto Attendant voice prompts
By Michael Mayo - Aug 21, 2014 10:27 AM PDT
5Oct 09, 2014 03:27 PM PDT
By Nikki Daniels
Work Group with different Rings
By Eric Wightman - Oct 06, 2014 12:38 PM PDT
1Oct 07, 2014 07:41 AM PDT
By Open Office
Web client error "Failed Login"
By Marc Gere - Oct 06, 2014 07:37 AM PDT
2Oct 06, 2014 08:05 AM PDT
By Open Office
Audio Loss on Hunt Group - Comcast SIP Provider
By Anthony Lanzano - Oct 03, 2014 11:39 AM PDT
4Oct 03, 2014 01:18 PM PDT
By Anthony Lanzano
Citrix and Communicator
By Jennifer Ruetten - Sep 30, 2014 01:22 PM PDT
0Sep 30, 2014 01:22 PM PDT
The server refused to accept a new, valid client session
By John Hale - Aug 01, 2014 06:25 AM PDT
4Sep 30, 2014 01:19 PM PDT
By Josh Martin
Shoretel Security
By David Follis - Sep 29, 2014 10:08 AM PDT
4Sep 30, 2014 12:09 PM PDT
By Amanda Fagan
Using the Intercom to send a broadcast message to multiple users.
By Jai Hawkins - Sep 29, 2014 09:40 PM PDT
1Sep 30, 2014 12:05 PM PDT
By Amanda Fagan
Find Me ability to change Phone1 and Phone2 without using Communicator or Director
By Darrell Pilon - Sep 24, 2014 07:50 AM PDT
2Sep 24, 2014 02:22 PM PDT
By Darrell Pilon
ShoreTel to Cisco Call Manager using SIP trunks
By Lonnie Nease - Jul 25, 2014 08:09 AM PDT
3Sep 23, 2014 09:58 AM PDT
By Alex Aguilar
CHANGING DIALING PLAN
By Jim Marshall - Sep 22, 2014 12:56 PM PDT
1Sep 22, 2014 01:11 PM PDT
By Greg Gallaway
restarted shoretel server this morning. now line not in service on communicator
By Clinton McMillan - Dec 05, 2013 03:35 AM PST
4Sep 22, 2014 10:23 AM PDT
By Open Office
Half Intercom half page function
By Randy Wilhoit - Sep 18, 2014 02:34 PM PDT
2Sep 19, 2014 09:00 AM PDT
By Open Office
Disable Auto Attendant for Specific Extensions
By Jared Fowkes - Sep 18, 2014 07:14 AM PDT
0Sep 18, 2014 07:14 AM PDT
How to list all numbers/DIDs
By Justin Dack - Sep 15, 2014 11:46 AM PDT
2Sep 17, 2014 11:52 AM PDT
By Justin Dack
Cannot get the caller ID info whilest using speed dial with route point
By Tudor Adrian Negru - Sep 15, 2014 08:21 AM PDT
1Sep 16, 2014 07:14 AM PDT
By Tudor Adrian Negru
Retained call history
By Jeffrey Agnes - Sep 09, 2014 01:29 PM PDT
2Sep 15, 2014 01:40 PM PDT
By Jeffrey Agnes
Problems with Provider required access codes and find me
By Mike Radtke - Sep 15, 2014 12:00 PM PDT
0Sep 15, 2014 12:00 PM PDT
PCM ShoreTel 9 receives an Install Shield Error 1720
By Brian Lynch - Oct 12, 2009 02:55 AM PDT
11Sep 10, 2014 04:30 PM PDT
By Ari Piotrkowski
Message only mailbox
By Jeff McCrystal - Sep 05, 2014 09:12 AM PDT
4Sep 10, 2014 06:18 AM PDT
By Open Office
Record2File2 on voice mail switch SG90v
By Timothy Baron - Sep 05, 2014 11:27 AM PDT
0Sep 05, 2014 11:27 AM PDT
Event ID 277
By Michael Childers - Aug 25, 2013 10:58 PM PDT
4Sep 05, 2014 06:26 AM PDT
By Rich Sallustro
Has the conference button dissapeard from Outlook 2013 after you upgraded our ShoreTel?
By Chris Cline - Sep 05, 2014 05:16 AM PDT
0Sep 05, 2014 05:16 AM PDT
ShoreTel Call Recorder network storage
By Norman Hagos - Sep 04, 2014 07:54 PM PDT
0Sep 04, 2014 07:54 PM PDT
Lost Communications with switches managed by DVS
By J.J. McDermott - Aug 29, 2014 05:51 AM PDT
2Sep 04, 2014 09:27 AM PDT
By Open Office
Internal Page doesn't see a caller is off hook
By Michael Kannon - Sep 04, 2014 09:19 AM PDT
0Sep 04, 2014 09:19 AM PDT
ShoreTel default VM prompt
By Mark Vawter - Sep 02, 2014 11:54 AM PDT
2Sep 04, 2014 08:15 AM PDT
By Open Office
Windows 7, 32 bit, Communicator 11.2 fails, Error 1720
By James McCue - Dec 27, 2012 05:17 PM PST
1Sep 03, 2014 06:27 AM PDT
By David Douglas
SIP Trunk as a Tie Trunk
By Joe Sikorski - Mar 06, 2012 05:50 PM PST
2Aug 31, 2014 01:27 PM PDT
By Joe Sikorski
Various problem on installing ShoreTel
By Stephane Monthieu - Aug 28, 2014 02:29 AM PDT
0Aug 28, 2014 02:29 AM PDT
Fax Redirect
By Ian Palacios - Mar 01, 2011 01:39 AM PST
6Aug 27, 2014 08:24 PM PDT
By Pancho Madrid
SA100 Public Conferences
By Eric Beadle - Aug 26, 2014 12:06 PM PDT
1Aug 26, 2014 03:01 PM PDT
By Amanda Fagan
MOH Files have size or length restriction in 13.2?
By Jeffrey Agnes - Aug 21, 2014 01:44 PM PDT
1Aug 22, 2014 12:18 PM PDT
By Jeffrey Agnes
Work Group / tagging calls
By Marc Gere - Aug 20, 2014 11:15 AM PDT
2Aug 21, 2014 11:50 AM PDT
By Marc Gere
ShoreTel Communicator 13.3 "Always On Top"
By Anthony Perona - Feb 13, 2014 04:58 AM PST
13Aug 21, 2014 10:21 AM PDT
By Ken Warner
Custom preference
By Gerald Norris - Aug 20, 2014 12:57 PM PDT
1Aug 20, 2014 01:00 PM PDT
By Amanda Fagan
Conference Call feature suggestion
By Michael Serapiglia - Aug 19, 2014 02:30 PM PDT
0Aug 19, 2014 02:30 PM PDT
"not enough memory" when trying to pick up a call
By Mark Fitzgerald (gone-dw) - Aug 18, 2014 12:09 PM PDT
0Aug 18, 2014 12:09 PM PDT
call handling not working after upgrade
By Ben Baugher - Aug 16, 2014 11:28 PM PDT
1Aug 17, 2014 01:11 AM PDT
By Ben Baugher
Softphone over VPN conection
By Alan Temperly - Jun 03, 2013 02:28 AM PDT
4Aug 16, 2014 01:45 AM PDT
By Mohd Aslam Hyderi
User Telephony Presence on Communicator
By Randy Wilhoit - Aug 07, 2014 01:57 PM PDT
2Aug 15, 2014 12:09 PM PDT
By Brian Mader
3rd Party wallboard for ECC 9
By Hunter Weakley - Aug 07, 2014 11:58 AM PDT
1Aug 13, 2014 03:21 PM PDT
By Open Office
VPN Concentrator 5300LF2 issues
By Chris Watson - Feb 19, 2014 06:44 PM PST
8Aug 13, 2014 11:16 AM PDT
By Sean Albert
Failover at non-SIP site from local trunks to local hunt group
By Jeffrey Agnes - Aug 12, 2014 12:02 PM PDT
4Aug 13, 2014 09:02 AM PDT
By Jamie Hall
No RingBack when dialing DIDs
By Kevin Haviland - Jun 28, 2012 02:58 AM PDT
4Aug 12, 2014 02:32 PM PDT
By Raza Rehman
SA-100 not "hearing" dtmf tones...ether speak
By Doug Spooner - Dec 13, 2011 11:05 PM PST
2Aug 12, 2014 01:06 PM PDT
By Kerry Forbes
VPN Soft phone issue
By Mohd Abdulla - Aug 12, 2014 04:48 AM PDT
0Aug 12, 2014 04:48 AM PDT
additional phone does not stop ringing
By Dan Menke - Dec 07, 2011 04:58 AM PST
2Aug 11, 2014 09:53 PM PDT
By Michael Clark
many phones in "out of service (operational) firmware mismatch"
By Mark Vawter - Jul 31, 2014 05:54 AM PDT
4Aug 11, 2014 06:47 AM PDT
By Zach Middleton
outlook integration for mac
By Pinak Padhi - Aug 08, 2014 01:47 PM PDT
0Aug 08, 2014 01:47 PM PDT
communicator speed dial limit
By Samuel Cornell - Jun 24, 2014 08:44 AM PDT
1Aug 07, 2014 01:48 PM PDT
By Randy Wilhoit
Number prefix
By Rob Bowes - Aug 06, 2014 06:24 AM PDT
2Aug 07, 2014 08:36 AM PDT
By Mark Vawter
Converged Conferencing 7.1 with Win8.1
By Tim Brooksbank - Aug 06, 2014 08:46 AM PDT
0Aug 06, 2014 08:46 AM PDT
TmsNCC error code - rsn:90(PstnError)
By Travis Hoffmann - Jul 31, 2014 11:06 AM PDT
1Aug 01, 2014 11:14 AM PDT
By Travis Hoffmann
No service for IP 655
By Gurpreet Singh - Mar 25, 2014 03:48 AM PDT
1Aug 01, 2014 09:33 AM PDT
By Ken Warner
Incoming number ringing two lines @same time
By Bernard Cyrus - Jul 30, 2014 07:42 AM PDT
2Aug 01, 2014 06:26 AM PDT
By Bernard Cyrus
Park numbers
By Gerald Norris - Jul 23, 2014 05:21 AM PDT
2Jul 30, 2014 12:43 PM PDT
By Aaron Atkinson
Report Scheduler
By Carlos Coffey - Jul 10, 2014 07:37 AM PDT
8Jul 24, 2014 09:21 AM PDT
By Carlos Coffey
Need clarification on assigning your extension to any phone.
By Dan Hoskins - Jul 22, 2014 05:38 AM PDT
1Jul 22, 2014 12:01 PM PDT
By Amanda Fagan
Report of users who are set to "make number private"
By Jason Parker - Jul 18, 2014 08:10 AM PDT
1Jul 18, 2014 02:05 PM PDT
By Open Office
New to Shoretel ----- need help bulk importing users
By Dan Hoskins - Jul 17, 2014 09:44 AM PDT
3Jul 18, 2014 09:53 AM PDT
By Open Office
SNMP monitor via Nagios Core
By Jeramy Riggs - May 03, 2014 03:59 AM PDT
8Jul 17, 2014 08:17 PM PDT
By Andrew Davies
Provision VPN Server
By Jordan Mills - Jul 15, 2014 11:10 AM PDT
0Jul 15, 2014 11:10 AM PDT
Firmware update limitation
By Chris Watson - Jul 14, 2014 08:07 AM PDT
0Jul 14, 2014 08:07 AM PDT
Wish list Enhanced feature request - barge in, monitor,pickup ext all in one button
By Pinak Padhi - Jul 11, 2014 12:43 PM PDT
0Jul 11, 2014 12:43 PM PDT
T1K PRI Logs SNMP Traps
By Travis Hoffmann - Jul 09, 2014 10:40 AM PDT
4Jul 10, 2014 09:19 AM PDT
By Travis Hoffmann
SBE 100 Edition
By Marc Gere - Jul 08, 2014 08:42 AM PDT
4Jul 10, 2014 08:34 AM PDT
By Anthony Jones
Moved HQ to remote site
By Dave Koch - Jul 07, 2014 09:54 AM PDT
1Jul 08, 2014 05:41 AM PDT
By Open Office
ShoreTel & Windows Server 2012
By Phil Reiss - Feb 25, 2013 04:01 AM PST
4Jul 07, 2014 10:44 AM PDT
By Ross Pickle
Moved HQ to remote site
By Dave Koch - Jul 07, 2014 09:51 AM PDT
0Jul 07, 2014 09:51 AM PDT
Work Group Supervisor / Drag/Drop transfer
By Marc Gere - Jul 02, 2014 12:22 PM PDT
0Jul 02, 2014 12:22 PM PDT
14.2 Site Extension Prefixes
By Chris Athavale - Jun 28, 2014 02:32 PM PDT
1Jul 01, 2014 04:38 AM PDT
By Chuck Blackmon
VPN Concentrator - How to change GUI Passwords
By Chris Bott - Jul 01, 2014 02:25 AM PDT
0Jul 01, 2014 02:25 AM PDT
Class of Service - Allow initiation for silent monitor
By John Baer - Jun 30, 2014 11:46 AM PDT
0Jun 30, 2014 11:46 AM PDT
Pickup specific trunk member for Call trace
By Matt Derrick - Jun 27, 2014 12:38 PM PDT
0Jun 27, 2014 12:38 PM PDT
most of our IP Phones are Half Duplex
By Justin Gutzman - May 22, 2014 08:19 AM PDT
2Jun 27, 2014 11:54 AM PDT
By Travis Hoffmann
Reequirement to press any number while using additional phones
By Eric Houser - Jun 24, 2014 07:30 AM PDT
4Jun 26, 2014 11:34 AM PDT
By Eric Houser
VPNc 5300LF2 Firmware Upgrade
By James Luchau - Jun 25, 2014 04:20 PM PDT
0Jun 25, 2014 04:20 PM PDT
Monitor tool bar on reception PC not working
By Justin Dack - Jun 23, 2014 01:57 PM PDT
3Jun 24, 2014 02:28 PM PDT
By Justin Dack
Being able to get a busy signal
By Jonathan Anderegg - Jun 23, 2014 01:28 PM PDT
1Jun 23, 2014 06:37 PM PDT
By Amanda Fagan
Forwarding main numbers
By Aubrey White - Jun 05, 2014 05:15 AM PDT
4Jun 23, 2014 01:00 PM PDT
By Melissa Johnston
Diagnostics and Monitoring Tool
By Daryl Schroeder - Jun 09, 2014 12:36 PM PDT
2Jun 19, 2014 05:33 AM PDT
By Daryl Schroeder
IP230 continually reboots
By John Hale - Jun 06, 2014 12:04 PM PDT
7Jun 11, 2014 11:22 AM PDT
By John Hale
Changing Call Handling Mode Slow
By Daryl Schroeder - Jun 11, 2014 05:56 AM PDT
0Jun 11, 2014 05:56 AM PDT
Anyway easy way to mass export users voicemail to another mailbox?
By John Luevano - Feb 23, 2010 09:06 PM PST
1Jun 09, 2014 02:03 PM PDT
By Taib Ksikes
System Directory and Internal phone caller ID Name Display
By Jason Collins - Apr 11, 2013 01:56 AM PDT
1Jun 06, 2014 01:17 PM PDT
By Jose Rojas
Agent state option is not available under options
By Chris Watson - Jun 05, 2014 05:23 PM PDT
1Jun 06, 2014 09:00 AM PDT
By Open Office
Soft key programming
By Gerald Norris - Jun 04, 2014 01:33 PM PDT
1Jun 05, 2014 06:35 AM PDT
By Open Office
Forwarding main numbers
By Aubrey White - Jun 05, 2014 05:13 AM PDT
0Jun 05, 2014 05:13 AM PDT
Forwarding
By Aubrey White - Jun 05, 2014 05:11 AM PDT
0Jun 05, 2014 05:11 AM PDT
block extension # on display
By Jacob Robinson - May 22, 2014 01:30 PM PDT
1Jun 03, 2014 08:34 AM PDT
By Don Bernstein
Multi-site workgroup scheduling.
By Account Control - May 31, 2014 06:16 AM PDT
0May 31, 2014 06:16 AM PDT
VPN concentrator firmware update
By Carlos Coffey - May 07, 2014 05:04 AM PDT
1May 29, 2014 10:58 AM PDT
By Bob Flanagan
Presence for other users showing caller ID
By Pinak Padhi - May 27, 2014 08:46 AM PDT
3May 27, 2014 11:57 AM PDT
By Open Office
Shoretel HQ Daily Maintenance Service - What time and what service?
By Eric Boykin - May 21, 2014 10:32 PM PDT
0May 21, 2014 10:32 PM PDT
Communicator for mobile fails after updating from App Store
By Michael Shannahan - May 19, 2014 01:13 PM PDT
1May 20, 2014 10:58 AM PDT
By Allan Ozersky
IP Phone Display
By Candy Bergman - May 08, 2014 05:29 AM PDT
1May 16, 2014 02:55 AM PDT
By Jon Mitchell
Caller ID unknown with analog trunks
By Brian Simpson - May 15, 2014 05:31 AM PDT
1May 15, 2014 06:11 PM PDT
By Amanda Fagan
14.2 Minimum Allowed Client Version
By Ed Willson - Apr 09, 2014 03:11 AM PDT
1May 15, 2014 01:37 AM PDT
By Terry Overbo
911 and Delayed Ring down
By Mark Vawter - May 12, 2014 04:31 AM PDT
2May 13, 2014 11:08 PM PDT
By Brian Lipp
Record VM messages delayed
By Marc Gere - Jan 27, 2014 03:43 AM PST
1May 11, 2014 11:18 PM PDT
By Joe Wuest
SIP Calls cutting out after 20 second if end user doesn't answer
By Adam Finch - Apr 06, 2014 07:20 PM PDT
1May 08, 2014 09:51 PM PDT
By Allen Hebron
Unable to play voicemails through phone
By Information Systems - Feb 02, 2014 05:49 PM PST
2May 06, 2014 02:11 AM PDT
By David Click
Custom Ringtones on 400 Series Phones
By Steve Cassio - Apr 03, 2014 12:16 AM PDT
2May 05, 2014 06:36 PM PDT
By Neil Fulton
Extention without client
By Bernard Cyrus - May 05, 2014 01:20 AM PDT
2May 05, 2014 02:23 AM PDT
By Jason Pratt
CDR restore when moving Shoretel to another drive.
By Carlos Coffey - May 05, 2014 12:23 AM PDT
0May 05, 2014 12:23 AM PDT
Restricting extension dialing during auto-attendant
By Justin Dack - Apr 30, 2014 07:44 PM PDT
6May 02, 2014 04:48 AM PDT
By Anthony Jones
Softphone call hanlding options
By Chris Watson - Apr 29, 2014 04:14 AM PDT
0Apr 29, 2014 04:14 AM PDT
Is TBCT supported on R14.2?
By Chris Bloomfield - Apr 17, 2014 07:26 PM PDT
1Apr 28, 2014 05:22 AM PDT
By Open Office
Outlook ShoreTel Security Cert
By Wayne Heider - Jan 08, 2014 12:36 AM PST
2Apr 27, 2014 11:18 PM PDT
By Open Office
Setting up LLDP-MED in Junos
By Chris Watson - Feb 15, 2014 02:03 AM PST
4Apr 18, 2014 01:57 AM PDT
By Chris Bloomfield
V series Auto-Attendant Schedule Alternative when WAN is down!!!!
By Andy Powell - Apr 17, 2014 03:12 AM PDT
0Apr 17, 2014 03:12 AM PDT
What is the BEST conference phone others are using?
By Keith Budurka - Apr 16, 2014 04:52 AM PDT
0Apr 16, 2014 04:52 AM PDT
Call redirect
By Josh Martin - Apr 08, 2014 01:01 AM PDT
2Apr 16, 2014 12:09 AM PDT
By Josh Martin
Heartbleed and Conferencing
By Tim Brooksbank - Apr 15, 2014 08:37 PM PDT
1Apr 15, 2014 11:47 PM PDT
By Amanda Fagan
14.2 Diagnostics and Monitoring
By David Lyall - Apr 14, 2014 04:39 AM PDT
0Apr 14, 2014 04:39 AM PDT
Outlook / VM integration Missing cassette
By Marc Gere - Apr 11, 2014 02:36 AM PDT
0Apr 11, 2014 02:36 AM PDT
SA100 Conferences
By Chris Hines - Apr 09, 2014 06:59 PM PDT
0Apr 09, 2014 06:59 PM PDT
Deliver message as email not working
By K Anderson - Apr 04, 2014 01:59 AM PDT
6Apr 09, 2014 04:03 AM PDT
By K Anderson
refresh problem with communicator
By Rodney Crauswell - Apr 09, 2014 12:07 AM PDT
3Apr 09, 2014 01:58 AM PDT
By Rodney Crauswell
Workgroup Call History
By Wayne McClure - Apr 04, 2014 03:32 AM PDT
3Apr 07, 2014 05:14 AM PDT
By Open Office
Forwarding lines & avoiding bounce back
By K Anderson - Apr 01, 2014 08:26 PM PDT
2Apr 04, 2014 12:41 AM PDT
By K Anderson
Communicator 14.x presence with Lync
By Jeff Martinson - Mar 26, 2014 07:33 PM PDT
6Apr 03, 2014 05:52 AM PDT
By Jeff Martinson
Server 2003 to server 2012 Migration
By Marc Gere - Feb 06, 2014 12:19 AM PST
7Apr 02, 2014 10:43 PM PDT
By Damian Galindo
AudioCodes MP-112 FXS
By Richard Lucht - Jan 21, 2014 10:34 PM PST
6Apr 01, 2014 01:57 AM PDT
By George Seul
Outlook 2007 integration
By Jennifer Ruetten - Mar 30, 2014 06:05 PM PDT
0Mar 30, 2014 06:05 PM PDT
Event 1319 not triggering email notification.
By Don Lewallen - Mar 09, 2014 09:35 PM PDT
2Mar 27, 2014 12:23 AM PDT
By Jamie Hall
Multiple after hours call paths
By Armando Flores - Mar 18, 2014 04:12 AM PDT
1Mar 25, 2014 04:30 AM PDT
By Chris Watson
Prevent Call Park to an Extension
By Mark Budzik - Mar 19, 2014 08:45 PM PDT
1Mar 25, 2014 04:25 AM PDT
By Chris Watson
How to migrate speed dial entries in the communicator
By Lau CY - Mar 20, 2014 01:20 AM PDT
0Mar 20, 2014 01:20 AM PDT
Can't Play Voicemails Through Phone
By Brian Henning - Jan 15, 2014 10:25 PM PST
7Mar 19, 2014 06:39 PM PDT
By Rhonda Schwartz
Error when opening Communicator
By Corey McKinney - Mar 04, 2014 07:12 PM PST
1Mar 18, 2014 04:00 AM PDT
By Armando Flores
Multiple after-hours states
By Armando Flores - Mar 18, 2014 03:53 AM PDT
0Mar 18, 2014 03:53 AM PDT
Admin can't retrieve/generate report...
By Bernard Cyrus - Mar 06, 2014 03:40 AM PST
4Mar 14, 2014 03:14 AM PDT
By Bernard Cyrus
Voice switch MTU Question
By Eric Houser - Mar 11, 2014 01:51 AM PDT
0Mar 11, 2014 01:51 AM PDT
Christian Radio plays in background
By Joe Grotjohn - Dec 26, 2013 05:34 PM PST
9Mar 07, 2014 03:04 AM PST
By Eric Mickelson
No Internal Dialtone
By Stephen Gartman - Mar 05, 2014 11:50 PM PST
2Mar 07, 2014 01:29 AM PST
By Jason Pratt
Call History Time
By Tim Sneed - Feb 23, 2014 05:58 PM PST
2Mar 05, 2014 09:53 PM PST
By Tim Sneed
Sip media proxy with virtual switch
By Alberto Towns - Feb 28, 2014 07:47 PM PST
1Mar 04, 2014 12:00 AM PST
By Mark Bowler
Users CHM cannot be changed - entire system
By Jason Pratt - Feb 26, 2014 12:41 AM PST
2Feb 26, 2014 04:32 AM PST
By Jason Pratt
ShoreTel 13 License
By Gurucharan G - Feb 26, 2014 01:25 AM PST
0Feb 26, 2014 01:25 AM PST
ShoreTel and Cisco VCS UC environment
By Rodney White - Feb 24, 2014 05:53 PM PST
0Feb 24, 2014 05:53 PM PST
Growl Required?
By Stephen Gartman - Feb 23, 2014 06:50 PM PST
0Feb 23, 2014 06:50 PM PST
Issues calling out to numbers that were ported
By Tim Sneed - Feb 20, 2014 10:32 PM PST
1Feb 20, 2014 10:48 PM PST
By Jamie Hall
Netsuite Dialer
By Larry Zettner - Feb 19, 2014 09:32 PM PST
1Feb 20, 2014 09:28 PM PST
By Timothy Saunders
Integration with Outlook
By Jennifer Ruetten - Feb 17, 2014 05:10 PM PST
1Feb 19, 2014 09:40 PM PST
By Eric Jones
Checking voicemail from a different phone
By Tim Sneed - Feb 12, 2014 09:47 PM PST
3Feb 17, 2014 09:23 PM PST
By Tim Sneed
Off Hours Schedule
By Tim Sneed - Feb 12, 2014 03:03 AM PST
3Feb 17, 2014 09:21 PM PST
By Tim Sneed
Route points and extension lists
By Craig Huber - Feb 12, 2014 03:41 AM PST
1Feb 16, 2014 09:27 PM PST
By Open Office
ShoreTel UC20 Server RAM upgrade
By Alan McCrindle - Feb 03, 2014 07:41 PM PST
5Feb 14, 2014 04:40 AM PST
By Gabriel Moran
Delayed hang up when operator uses paging after server upgrade
By Chris Dodge - Feb 13, 2014 07:25 PM PST
0Feb 13, 2014 07:25 PM PST
Constant Buzzing Sound - ShoreTel 230's
By Eric David - Feb 11, 2014 02:30 AM PST
1Feb 11, 2014 11:17 PM PST
By Eric David
IP400 series headset issue
By Don Lewallen - Feb 10, 2014 12:39 AM PST
1Feb 10, 2014 11:22 PM PST
By Jamie Hall
Transfer to VMail from IP 115
By Clayton Fuselier - Jan 30, 2014 05:19 PM PST
1Feb 07, 2014 01:56 AM PST
By Mark Jamieson
Plantronics HW251N
By Chris Sherratt - Feb 07, 2014 12:18 AM PST
4Feb 07, 2014 01:44 AM PST
By Mark Jamieson
Unable To Change Ringtone
By Wayne McClure - Feb 07, 2014 12:19 AM PST
0Feb 07, 2014 12:19 AM PST
No audio on phones
By Don Lewallen - Jan 31, 2014 12:30 AM PST
1Feb 03, 2014 09:18 PM PST
By Open Office
Upgrading to 14.1 on an SBE windows 2003 telecom edition server. Dell Optiplex 380. Internet explorer 8 issue.
By Carlos Coffey - Feb 03, 2014 05:34 PM PST
0Feb 03, 2014 05:34 PM PST
Shortel services turning off
By Pat Langston - Jan 23, 2014 09:26 PM PST
2Jan 27, 2014 06:54 PM PST
By Pat Langston
User's personal greetings stop playing 60 mins after creating
By Marc Gere - Aug 08, 2013 05:46 AM PDT
1Jan 27, 2014 05:50 PM PST
By Jim Whitman
Migrated to ATT IP flex
By Carlo Dominquez - Aug 20, 2013 02:28 AM PDT
11Jan 24, 2014 02:37 AM PST
By Carlo Dominquez
SNMP on remote switches
By Joe Stenger - Jan 24, 2014 12:23 AM PST
2Jan 24, 2014 02:04 AM PST
By Joe Stenger
How stable is 14.1?
By Nick Stanley (gone-ef) - Dec 09, 2013 10:32 PM PST
7Jan 18, 2014 11:27 PM PST
By Tim Reid
syslog phones
By Brian Lipp - Jan 16, 2014 04:03 AM PST
0Jan 16, 2014 04:03 AM PST
VM garbbled / latency in workgroup queue/calls stuck in Queue
By Marc Gere - Jan 14, 2014 03:03 AM PST
1Jan 14, 2014 11:49 PM PST
By Jamie Hall
switches lost communication.
By Don Lewallen - Jan 13, 2014 02:17 AM PST
1Jan 14, 2014 11:44 PM PST
By Bradley 'Brutus' Stahl
Finding referring AA/RP/DID/DNIS/etc...
By Troy S. Choi - Jan 14, 2014 04:24 AM PST
0Jan 14, 2014 04:24 AM PST
weird VM issues
By Marc Gere - Jan 14, 2014 01:19 AM PST
0Jan 14, 2014 01:19 AM PST
Supported Bluetooth Devices
By Holland Home Support - Jan 09, 2014 11:39 PM PST
0Jan 09, 2014 11:39 PM PST
Hunt group call history
By Dan Hoskins - Dec 19, 2013 09:14 PM PST
2Jan 09, 2014 07:44 PM PST
By Jeff Shepherd
Communicator Messaging Window Issue
By Matt Carlson - Jan 09, 2014 03:06 AM PST
0Jan 09, 2014 03:06 AM PST
auto-attendant option Dial by last name - same last name multiple users
By Carl Lomnitz - Jan 08, 2014 12:01 AM PST
2Jan 08, 2014 09:30 PM PST
By Carl Lomnitz
Dialing String issue - international vs long distance
By Keith Budurka - Jan 06, 2014 08:04 PM PST
0Jan 06, 2014 08:04 PM PST
Conflicts between ShoreTel Outlook Addin and SalesForce Outlook Addin
By Jim Strickland - Jan 02, 2014 05:55 PM PST
0Jan 02, 2014 05:55 PM PST
Handset Pickup Autodial for Lobby Phone
By Roy Costa - Jan 02, 2014 01:47 AM PST
1Jan 02, 2014 02:49 AM PST
By Brent Wiens
SIP Trunks work, but extensions do not
By Robert Dye - Dec 19, 2013 09:03 PM PST
1Jan 01, 2014 06:53 PM PST
By Lingeswaran Paramasivam
13.3 to 14.1 Upgrade Question
By Corey McKinney - Dec 11, 2013 08:04 PM PST
1Dec 11, 2013 08:48 PM PST
By Amanda Fagan
IP115 Incompatible Image Firmware Rejected (1)
By Joe Sieren - Nov 21, 2013 10:06 PM PST
2Dec 05, 2013 05:19 PM PST
By Mark Guyer
email text stops showing up in outlook
By Toby Botting - Dec 05, 2013 02:09 AM PST
0Dec 05, 2013 02:09 AM PST
Migrate a DVM from server 2003 to 2008R2
By Jeremy Neal - Dec 02, 2013 01:12 AM PST
3Dec 03, 2013 04:32 AM PST
By James Kemp
SA-100 linux firewall blocking Voice <-> Data VLAN traffic
By Tudor Adrian Negru - Sep 12, 2013 08:26 PM PDT
7Dec 03, 2013 03:30 AM PST
By Tudor Adrian Negru
Upgrading to 14.1 - Question
By Andrew Waithaka - Dec 02, 2013 11:58 PM PST
0Dec 02, 2013 11:58 PM PST
Lobby Phone with Multiple Users
By Calvin Strohl - Nov 14, 2013 11:07 PM PST
6Dec 01, 2013 05:16 PM PST
By Chris Farmer
Communicator Job Title and/or Skill search
By George Templeman - Nov 26, 2013 09:38 PM PST
0Nov 26, 2013 09:38 PM PST
iPhone Dock ( DC100/3) & Bluetooth pairing Iphone IOS7.4
By Mark McQueeney - Nov 25, 2013 11:50 PM PST
0Nov 25, 2013 11:50 PM PST
TAPI RequestMakeCall
By Don Lewallen - Aug 11, 2013 06:19 PM PDT
13Nov 20, 2013 12:33 AM PST
By Justin Dodd
Auto Attendant Wav File
By Randy Wilhoit - Nov 12, 2013 10:12 PM PST
6Nov 19, 2013 09:03 PM PST
By Rius Gamba
Shoreware event ID 1019
By Joshua Shapiro - Oct 09, 2013 10:30 PM PDT
3Nov 18, 2013 01:05 AM PST
By Phil Reiss
Shoretel Communicator 13, on 12.3
By Calvin Strohl - Nov 15, 2013 03:51 AM PST
1Nov 18, 2013 12:49 AM PST
By Open Office
Routr and Workgroup VM escalations are broke
By Frank Spina - Oct 23, 2013 11:59 PM PDT
1Nov 14, 2013 10:19 PM PST
By Open Office
Columns in Communicator
By Randy Wilhoit - Nov 13, 2013 02:03 AM PST
1Nov 14, 2013 10:00 PM PST
By Open Office
Some local Prefixes need a 1 and area code some don't
By Ross Pickle - Nov 12, 2013 05:23 PM PST
2Nov 14, 2013 09:57 PM PST
By Open Office
Communicator - ECC login failure (communication lost?)
By Troy S. Choi - Nov 07, 2013 02:26 AM PST
1Nov 07, 2013 02:49 AM PST
By Troy S. Choi
Need to loop back and Pass DNIS information
By Frank Spina - Oct 23, 2013 03:26 AM PDT
1Nov 06, 2013 06:59 PM PST
By Greg Griem
Extension assignment doesn't work for outside calls
By Don Lewallen - Oct 31, 2013 04:51 AM PDT
1Nov 06, 2013 06:52 PM PST
By Greg Griem
calls dropping
By Don Lewallen - Nov 06, 2013 01:22 AM PST
1Nov 06, 2013 06:46 PM PST
By Greg Griem
Switch loss connectivity - LSP_Ping
By Andrew Waithaka - Nov 02, 2013 05:22 AM PDT
2Nov 05, 2013 05:34 PM PST
By Andrew Waithaka
SA100 Greeting
By Jason Pearson - Nov 05, 2013 05:07 PM PST
0Nov 05, 2013 05:07 PM PST
Communicator 13.3 forward destination in call handeling errors
By Kris Hendren - Nov 04, 2013 08:18 PM PST
0Nov 04, 2013 08:18 PM PST
user must switch to Primary Phone then back to SoftPhone
By Network Admin - Nov 01, 2013 02:43 AM PDT
0Nov 01, 2013 02:43 AM PDT
ST Web communicator shutting down on it's own?
By Robie Pentecostes - Nov 01, 2013 12:20 AM PDT
0Nov 01, 2013 12:20 AM PDT
DVM Server Question
By Michael Hawker - Oct 28, 2013 04:38 AM PDT
1Oct 28, 2013 10:15 PM PDT
By Open Office
Wav file imporrt to mailbox greeting
By Frank Spina - Oct 23, 2013 03:22 AM PDT
0Oct 23, 2013 03:22 AM PDT
Conditional Call Handling Mode
By Mike Lee - Oct 22, 2013 02:57 AM PDT
2Oct 22, 2013 05:48 AM PDT
By Kelly Stack
Intergration with Panasonic
By Dave Koch - Oct 22, 2013 01:18 AM PDT
2Oct 22, 2013 04:26 AM PDT
By Dave Koch
Calls to non-working numbers looping back into the system
By Chris Watson - Oct 22, 2013 01:03 AM PDT
0Oct 22, 2013 01:03 AM PDT
Mail box full
By Don Lewallen - Oct 21, 2013 02:15 AM PDT
2Oct 21, 2013 06:09 PM PDT
By Hansraj Patil
Only allow dialing to specific area codes
By Corey McKinney - Oct 18, 2013 04:08 AM PDT
1Oct 20, 2013 11:42 PM PDT
By Open Office
Director running HTTPS
By Dustin Kain - Oct 16, 2013 01:21 AM PDT
1Oct 16, 2013 10:34 PM PDT
By Christopher Congos
Non ShoreTel SIP to ShoreTel SIP, ShoreTel call handling mode issue(s)
By JUSTIN LACHOWIN - Oct 16, 2013 02:02 AM PDT
1Oct 16, 2013 05:02 AM PDT
By Amanda Fagan
13.3 Upgrade broke Global Toolbar
By JUSTIN LACHOWIN - Oct 16, 2013 01:58 AM PDT
0Oct 16, 2013 01:58 AM PDT
Communicator 13.3 Citrix and App-V problems
By Richard de Robeck - Oct 09, 2013 06:53 PM PDT
1Oct 10, 2013 10:23 PM PDT
By Open Office
AD work phones don't carryover into System Directory
By Joe Brouillette - Oct 08, 2013 04:02 AM PDT
2Oct 09, 2013 02:42 AM PDT
By Joe Brouillette
Power Outage- SA-100 now blinking blue light
By Jay Enebo - Oct 07, 2013 03:51 AM PDT
2Oct 07, 2013 11:22 PM PDT
By Jay Enebo
Limiting Inbound Calls to Teacher's Phones
By Michael Friedkin - Oct 01, 2013 03:13 AM PDT
3Oct 07, 2013 03:11 AM PDT
By Open Office
Maximum speed dial entries in Web Communicator
By Chris Watson - Oct 07, 2013 01:57 AM PDT
2Oct 07, 2013 03:02 AM PDT
By Open Office
Caller ID override
By Dave Boring - Oct 04, 2013 04:28 AM PDT
0Oct 04, 2013 04:28 AM PDT
How to update Communicator without Admin rights
By Nathan Hibschman - Sep 30, 2013 01:56 AM PDT
4Oct 03, 2013 11:08 PM PDT
By Nathan Hibschman
Upgrade - Do I need to turn off AD Integration?
By Jeff Hoge (gone-ef) - Oct 02, 2013 10:51 PM PDT
3Oct 03, 2013 04:53 AM PDT
By MOWPIA Support AXL ECC1
Connecting a switch to the PC port on a IP230 phone
By Mike Lee - Sep 29, 2013 06:57 PM PDT
2Oct 03, 2013 04:18 AM PDT
By MOWPIA Support AXL ECC1
SG90 port configuration
By Joshua Shapiro - Oct 02, 2013 01:49 AM PDT
2Oct 03, 2013 01:37 AM PDT
By Anthony Jones
Shoretel Communicator 13.3 - SCCM
By Adam Gregory - Oct 03, 2013 05:56 AM PDT
1Oct 02, 2013 08:18 PM PDT
By Ari Piotrkowski
ShoreTel 13.3 doesn't give option to sync contact under "Other Contacts" folder group
By Kelsi Johnson - Oct 02, 2013 07:13 PM PDT
1Oct 02, 2013 08:09 PM PDT
By Ari Piotrkowski
VPN Concentrator requires a restart for user chages? Really?
By Matt Thorgaard (gone-ef) - Oct 01, 2013 07:20 PM PDT
1Oct 02, 2013 06:03 PM PDT
By Open Office
OSE (off systen extensions)
By Marc Gere - Sep 06, 2013 01:48 AM PDT
3Sep 30, 2013 01:41 AM PDT
By Marc Gere
Alarm 1345 - SG90BRI-01: ISDN span 4 unable to seize B channel 1: No circuit/channel available(34
By Andy Blunn - Aug 15, 2013 08:39 PM PDT
1Sep 26, 2013 12:32 AM PDT
By Robert Krause
IP560, 230G multi-line phones
By Joshua Shapiro - Sep 24, 2013 11:32 PM PDT
1Sep 25, 2013 12:09 AM PDT
By Open Office
Shoreware CDR MySQL db
By Daniel Khouri - Sep 22, 2013 04:35 AM PDT
4Sep 24, 2013 05:32 AM PDT
By Daniel Khouri
Off-hook IP 115
By Jaime VERDERA - Sep 11, 2013 07:24 PM PDT
3Sep 24, 2013 05:20 AM PDT
By Jaime VERDERA
Phone Paging- No missed call
By Nathan Hibschman - Sep 19, 2013 03:12 AM PDT
0Sep 19, 2013 03:12 AM PDT
User Activity Detail Report
By Mandy Herring - Sep 09, 2013 02:49 AM PDT
1Sep 17, 2013 01:20 AM PDT
By Open Office
Workgroup VM
By Larry Schroth - Sep 12, 2013 12:32 AM PDT
1Sep 17, 2013 01:19 AM PDT
By Open Office
Workgroup "Call Waiting"
By Yurko Jaremko - Sep 12, 2013 01:34 AM PDT
2Sep 15, 2013 10:35 PM PDT
By Open Office
want to change IM message stating user has joined the session
By Mike Reynolds - Sep 12, 2013 03:42 AM PDT
0Sep 12, 2013 03:42 AM PDT
Outlook integration - Outlook 2007
By Aron Watanabe - Aug 07, 2013 07:44 PM PDT
1Sep 11, 2013 05:52 AM PDT
By Open Office
voice prompts for auto-attendants
By Basil Bashiti - Aug 23, 2013 05:22 AM PDT
2Sep 03, 2013 02:22 AM PDT
By Basil Bashiti
Anyway to turn the volume up more if its all the way up?
By Dan Hoskins - Aug 29, 2013 09:55 PM PDT
1Aug 30, 2013 03:56 AM PDT
By Greg Griem
Increase time for Auto Attendant Menu
By Open Office - Aug 20, 2013 11:06 PM PDT
1Aug 26, 2013 04:52 AM PDT
By Jeff Tristan
Shortel Communicator - Office integration
By Aron Watanabe - Aug 21, 2013 03:18 AM PDT
1Aug 21, 2013 04:29 AM PDT
By Aron Watanabe
Display DNIS on phone
By Ben Baugher - Aug 13, 2013 05:06 AM PDT
2Aug 20, 2013 10:42 PM PDT
By Open Office
Communicator Issues over VPN with ISA Server 2004
By Tony Presnow - Aug 20, 2013 02:36 AM PDT
0Aug 20, 2013 02:36 AM PDT
Routing Details on popup
By Larry Schroth - Aug 15, 2013 06:42 PM PDT
0Aug 15, 2013 06:42 PM PDT
Button box and conference line
By Don Lewallen - Aug 07, 2013 08:40 PM PDT
1Aug 07, 2013 10:36 PM PDT
By Amanda Fagan
Security Change Management
By Leif Davisson - Aug 07, 2013 03:05 AM PDT
0Aug 07, 2013 03:05 AM PDT
Communicator 13 no line issue red cross
By Daniel Koch - Aug 06, 2013 12:32 AM PDT
0Aug 06, 2013 12:32 AM PDT
Can this be turned on globally for all users?
By Dan Hoskins - Jul 12, 2013 08:23 PM PDT
1Aug 05, 2013 02:46 AM PDT
By Kelly Stack
Cannot save user: Type mismatch
By Michael Granado - Jul 30, 2013 01:50 AM PDT
3Aug 05, 2013 01:39 AM PDT
By Kelly Stack
Work Group capacity
By Michael Shannahan - Mar 05, 2012 04:13 AM PST
5Jul 31, 2013 05:50 AM PDT
By Greg Griem
Call Forwarding
By David Smith (gone-ef) - Jul 30, 2013 01:52 AM PDT
0Jul 30, 2013 01:52 AM PDT
User presence state inconsistent
By Brian Jackson - Jul 29, 2013 01:16 AM PDT
0Jul 29, 2013 01:16 AM PDT
Softphone Connection issues when using Cisco Vpn on MAC's
By Aaron Ferries - Jul 24, 2013 02:08 AM PDT
2Jul 25, 2013 08:50 PM PDT
By Aaron Ferries
Outlook clients crashing with 13.3
By Don Lewallen - Jul 25, 2013 01:49 AM PDT
0Jul 25, 2013 01:49 AM PDT
OK Win 2008 R2 64bit patches in Shoretel 13.3 environment
By Chris Wilson - Jul 24, 2013 07:34 PM PDT
0Jul 24, 2013 07:34 PM PDT
Internet explorer and auto attendant
By Don Lewallen - May 17, 2013 03:56 AM PDT
3Jul 23, 2013 10:37 PM PDT
By Steve Molony
SA-100 Extend meeting time.
By Marc Gere - Jul 22, 2013 06:00 PM PDT
0Jul 22, 2013 06:00 PM PDT
Make main number the caller Id for all users
By Gerry Aquino - Jul 21, 2013 09:52 PM PDT
0Jul 21, 2013 09:52 PM PDT
Forward missed calls to cell, then back to voicemail?
By Rick Castello - Jul 17, 2013 12:58 AM PDT
1Jul 18, 2013 10:01 PM PDT
By Anthony Jones
call forwarding
By Don Lewallen - Jul 17, 2013 06:27 PM PDT
0Jul 17, 2013 06:27 PM PDT
Call forwarding not work
By Franck BERNARD - Jun 27, 2013 12:51 AM PDT
1Jul 17, 2013 04:17 AM PDT
By Greg Griem
Dropped packets
By Don Lewallen - May 08, 2013 04:41 AM PDT
4Jul 17, 2013 03:43 AM PDT
By Greg Griem
Notification by Phone
By Lingeswaran Paramasivam - Jul 14, 2013 10:05 PM PDT
0Jul 14, 2013 10:05 PM PDT
IP230 buttons - Out of Office
By Marc Gere - Sep 15, 2011 12:14 AM PDT
1Jul 12, 2013 04:07 AM PDT
By Frank Blair
AA as a Hunt Group member
By Michael Hirota - Oct 27, 2010 02:49 AM PDT
3Jul 12, 2013 03:31 AM PDT
By Armando Flores
Upgrade to Shoretel 13
By Abdul Wahid Yunos - Jul 09, 2013 12:32 AM PDT
1Jul 11, 2013 08:35 PM PDT
By Steve Young
Demo kit upgrade from ver 12 to 13
By Darren Rainer - Jul 09, 2013 02:32 AM PDT
1Jul 11, 2013 06:32 PM PDT
By Sven Breckwoldt
Switch errors
By Don Lewallen - Sep 24, 2012 06:55 PM PDT
4Jul 04, 2013 08:21 PM PDT
By Steve Foutty
Number of trunks in use
By Stephen Pickett - Jan 22, 2012 08:19 PM PST
3Jul 03, 2013 01:15 AM PDT
By Kevin Debelak
CSTA services
By Daniel Khouri - Jun 29, 2013 11:27 PM PDT
2Jul 02, 2013 10:52 PM PDT
By Daniel Khouri
cant transfer to Voice mail on a 212
By Dave Koch - Jun 13, 2013 01:45 AM PDT
1Jul 01, 2013 08:47 PM PDT
By Ari Piotrkowski
communicator not refreshing at reception desk
By Rodney Crauswell - Jul 01, 2013 08:02 PM PDT
0Jul 01, 2013 08:02 PM PDT
HQ Redundancy
By Joe Lentine - Jun 30, 2013 12:20 AM PDT
1Jun 30, 2013 04:44 AM PDT
By Sven Breckwoldt
Shortel 12.3 DR contingency in a VMWare Environment
By Keith Budurka - Mar 03, 2013 06:17 PM PST
1Jun 28, 2013 04:34 AM PDT
By David Del Purgatorio
Two names one extension
By Greg Staton - Jun 26, 2013 02:07 AM PDT
1Jun 26, 2013 10:46 PM PDT
By Anthony Jones
Simplified Page and Park
By Wayne McClure - Jun 25, 2013 04:50 AM PDT
1Jun 25, 2013 05:37 AM PDT
By Amanda Fagan
User extension setup
By Joshua Shapiro - Jun 25, 2013 05:08 AM PDT
0Jun 25, 2013 05:08 AM PDT
Adding a trunk group
By Bryan Berry - Feb 05, 2011 03:38 AM PST
3Jun 24, 2013 05:11 AM PDT
By Garrett Barnwell
dnuuid
By Adam Aronson - Jun 21, 2013 01:52 AM PDT
0Jun 21, 2013 01:52 AM PDT
Disable PC Port on ShoreTel phones?
By David Undernehr - Jun 14, 2013 03:18 AM PDT
3Jun 20, 2013 08:51 PM PDT
By Kevin Lowenstein
forwarding extension on caller id
By Dan Menke - Nov 28, 2011 01:45 AM PST
2Jun 20, 2013 08:46 PM PDT
By Kevin Lowenstein
Directory and Options Menu Problems on IP265 Phone
By Motty Seal - Jan 21, 2010 10:57 PM PST
2Jun 15, 2013 11:07 PM PDT
By Jim Roberts
ShoreTel Conference Bridge Outlook Add IN
By Corp IT - Jun 13, 2013 05:44 AM PDT
0Jun 13, 2013 05:44 AM PDT
Phone rings once but continues to flash on button
By Edgar Johnston - Jun 04, 2013 04:09 AM PDT
2Jun 13, 2013 12:54 AM PDT
By Edward Fournier
overhead paging
By Dan Menke - Dec 20, 2011 01:49 AM PST
2Jun 12, 2013 07:52 PM PDT
By Karin Hurry
Programming IP Button
By Corp IT - Jun 12, 2013 06:39 PM PDT
0Jun 12, 2013 06:39 PM PDT
SA-100 SNMP
By Marc Gere - Jun 11, 2013 01:25 AM PDT
0Jun 11, 2013 01:25 AM PDT
File based MOH
By Marc Gere - May 23, 2013 05:45 AM PDT
2Jun 11, 2013 01:19 AM PDT
By Marc Gere
Agent Monitor - Is it real Time?
By Eric Mcclendon - Jun 10, 2013 05:08 AM PDT
1Jun 10, 2013 05:39 AM PDT
By Eric Mcclendon
background noise 10.1 and 230
By BTS CUSTOMER - Jun 10, 2010 01:04 AM PDT
8Jun 05, 2013 05:57 AM PDT
By Amanda Fagan
Shoretel 11.1 with Vsphere 5
By Don Lewallen - Jun 05, 2013 03:26 AM PDT
0Jun 05, 2013 03:26 AM PDT
Dial only 3 digits after trunk access code
By Doug Spooner - Jun 03, 2013 08:37 PM PDT
0Jun 03, 2013 08:37 PM PDT
Voicemails show in other mailboxes
By Tony Lyons (gone-ef) - Jun 03, 2013 03:28 AM PDT
0Jun 03, 2013 03:28 AM PDT
File based MOH
By Anthony Jones - Dec 19, 2012 11:14 PM PST
3Jun 02, 2013 07:35 PM PDT
By Glen Co
Communicator clients DOSing server
By Jeff Roback - Feb 26, 2013 02:49 AM PST
1Jun 01, 2013 02:27 AM PDT
By Damon De Luca
Removing a PRI from Trunk Group
By Calvin Strohl - May 31, 2013 04:01 AM PDT
0May 31, 2013 04:01 AM PDT
Call Handling Button not functioning
By Stephen Gartman - May 30, 2013 06:19 PM PDT
0May 30, 2013 06:19 PM PDT
Can't Add User
By Larry Escamilla - May 29, 2013 02:22 AM PDT
1May 30, 2013 12:42 AM PDT
By Sharron Williams
Event ID 246
By Blaine Blackburn - Feb 01, 2010 10:46 PM PST
4May 29, 2013 05:45 AM PDT
By Rob Bush
Faxing
By Nick Lindhag - May 16, 2013 01:53 AM PDT
1May 29, 2013 04:11 AM PDT
By Rob Bush
MOH issue with PRI lines
By Marius Nel - May 23, 2013 02:48 AM PDT
0May 23, 2013 02:48 AM PDT
IP Phones registration - "License Type" & "Access License" trouble
By Tudor Adrian Negru - May 06, 2013 03:43 AM PDT
2May 20, 2013 04:11 AM PDT
By Tudor Adrian Negru
SA-100: IM and Web Conferencing issues
By Tudor Adrian Negru - May 20, 2013 04:09 AM PDT
0May 20, 2013 04:09 AM PDT
Server Custom AD Attribute
By Anthony Jones - May 20, 2013 12:18 AM PDT
0May 20, 2013 12:18 AM PDT
Record and use 1 Voicemail Greeting (generic) for Multiple Users
By Gershwin Voll - May 16, 2013 11:59 PM PDT
0May 16, 2013 11:59 PM PDT
Shoretel 12.3, Builds and Microsoft Update
By Mike Tedeschi - May 16, 2013 01:29 AM PDT
0May 16, 2013 01:29 AM PDT
Poor quality of Music on Hold
By Chris Parker - May 15, 2013 07:09 PM PDT
0May 15, 2013 07:09 PM PDT
Problems with Director
By Josh Woodham - May 15, 2013 12:45 AM PDT
0May 15, 2013 12:45 AM PDT
SA-100 IM Reporting
By Adam Gould - Feb 07, 2012 12:49 AM PST
3May 14, 2013 04:00 AM PDT
By Douglas Hansen
Unable to login to Web Communicator
By Adam Aronson - May 10, 2013 04:24 AM PDT
0May 10, 2013 04:24 AM PDT
Outlook 2013 & Shoretel Add-Ins
By Ryan Biddle - May 08, 2013 02:23 AM PDT
0May 08, 2013 02:23 AM PDT
Record a call from contacts
By Marc Gere - May 01, 2013 04:26 AM PDT
1May 07, 2013 01:52 AM PDT
By Marc Gere
Recorded Calls and QOS
By Jason Ricci - May 06, 2013 11:49 PM PDT
0May 06, 2013 11:49 PM PDT
Shoretel 13.2 Outlook 2007
By Walter Christian - Apr 24, 2013 05:28 AM PDT
2May 06, 2013 05:40 AM PDT
By Michael Shannahan
dialling out with 141 added
By Chris Hines - Apr 28, 2013 11:34 PM PDT
1Apr 29, 2013 01:09 AM PDT
By Chris Hines
Is it possible to pass an extension as caller ID when using Extension Assignment?
By Quinn Gudex - Apr 21, 2013 07:17 PM PDT
1Apr 28, 2013 10:05 PM PDT
By Robert Krause
Caller ID not working on analog lines
By Berthold Veress - Apr 09, 2013 08:28 PM PDT
1Apr 25, 2013 01:02 AM PDT
By Justin Yaple
Call handling voicemail greetings and schedule
By Douglas Goldfluss - Apr 18, 2013 03:30 AM PDT
2Apr 25, 2013 12:49 AM PDT
By Leslie Woolston
Communicator client permissions
By Dylan Brereton (gone-ef) - Apr 22, 2013 01:03 AM PDT
0Apr 22, 2013 01:03 AM PDT
Webdialer and Salesforce Adpater with Communicator v13.2
By Gordon Eaves - Apr 21, 2013 07:26 PM PDT
0Apr 21, 2013 07:26 PM PDT
display user's DID number on 230 phone
By Jeff Sears - Apr 17, 2013 07:16 PM PDT
1Apr 18, 2013 11:17 PM PDT
By Jamie Hall
how to show what company of called in phone display
By Elizabeth Humphrey - Apr 18, 2013 05:27 AM PDT
0Apr 18, 2013 05:27 AM PDT
PRI DID Fax Set Up on Analog Station Ports
By Elizabeth Humphrey - Apr 18, 2013 05:24 AM PDT
0Apr 18, 2013 05:24 AM PDT
Disable Auto-Attendant
By Wayne McClure - Apr 15, 2013 04:01 AM PDT
2Apr 18, 2013 03:16 AM PDT
By David Lafferty
Outlook issue with 13.2
By Don Lewallen - Apr 16, 2013 01:22 AM PDT
1Apr 16, 2013 10:19 PM PDT
By Christopher Congos
what is the minimum switch boot rom version for 13.2
By Donald Peasley - Apr 16, 2013 03:20 AM PDT
0Apr 16, 2013 03:20 AM PDT
TMS service keeps stopping
By Dave Lawrence - Jan 14, 2013 12:51 AM PST
15Apr 15, 2013 05:23 AM PDT
By Kelly Evans
call dropping after 1 minute
By Dan Menke - Dec 08, 2011 03:21 AM PST
2Apr 11, 2013 06:54 PM PDT
By Denis Shaw
Outlook 2007 Locks after installing communicator
By Sabrina Cunningham - Apr 10, 2013 03:29 AM PDT
0Apr 10, 2013 03:29 AM PDT
local area code and local prefix overlap.
By Michael Shannahan - Apr 10, 2013 01:07 AM PDT
0Apr 10, 2013 01:07 AM PDT
MD5 Checksums of ST 13.2 Build 18.41.4902.0
By Rob Bush - Apr 03, 2013 05:46 AM PDT
1Apr 04, 2013 12:00 AM PDT
By Rob Bush
Backup Auto Attendant
By Peewee Jhingo Ines - Apr 04, 2013 05:24 AM PDT
3Apr 03, 2013 11:23 PM PDT
By Rob Bush
Contact Import script error
By Roger Jacobs - Apr 03, 2013 10:08 PM PDT
0Apr 03, 2013 10:08 PM PDT
Max Trunks In Use at One Time
By Kaleb Sturgill - Apr 02, 2013 01:11 AM PDT
1Apr 03, 2013 02:57 AM PDT
By Ian Miley
Client installation error
By Stephen Gartman - Mar 19, 2013 08:57 PM PDT
2Apr 02, 2013 02:28 AM PDT
By Stephen Gartman
Clear config files from phone
By Marc Gere - Apr 01, 2013 10:38 PM PDT
1Apr 01, 2013 11:24 PM PDT
By Jeff McCrystal
Incoming Call ID showing main number?
By Sharon Gray - Mar 26, 2013 04:16 AM PDT
3Mar 28, 2013 01:34 AM PDT
By Sharon Gray
Hang up voice
By Rick Fowler - Mar 27, 2013 09:38 PM PDT
0Mar 27, 2013 09:38 PM PDT
No audio in sip transfer
By Rodrigo Preciado Villalvazo - Mar 21, 2013 11:28 PM PDT
1Mar 25, 2013 05:30 AM PDT
By Amanda Fagan
Increase individual outbound volume
By Drew Virgin - Dec 12, 2012 09:38 PM PST
4Mar 25, 2013 05:09 AM PDT
By John Doucette
Custom Logo
By Jeff McCrystal - Oct 15, 2012 04:24 AM PDT
2Mar 25, 2013 03:55 AM PDT
By Nick Lindhag
Caller ID
By Nick Lindhag - Mar 25, 2013 03:46 AM PDT
0Mar 25, 2013 03:46 AM PDT
Ringer Volume problem
By Greg Gallaway - Sep 22, 2010 04:27 AM PDT
7Mar 20, 2013 09:45 PM PDT
By Tim Van Every
Communicator installer runs everytime user logs in
By Anthony Jones - Mar 20, 2013 09:23 PM PDT
0Mar 20, 2013 09:23 PM PDT
system extensions
By Paul Newman - Mar 12, 2013 12:21 AM PDT
1Mar 18, 2013 07:23 PM PDT
By Ian Miley
What build has the fix for IE 10
By Paul Frederick - Mar 01, 2013 12:01 AM PST
5Mar 18, 2013 07:21 PM PDT
By Ian Miley
Communicator and windows 8 64 bit
By Bill Rosenthal - Jun 07, 2012 12:20 AM PDT
22Mar 16, 2013 07:19 PM PDT
By David Alderman
Best practice - Removing site from shoretel environment
By Jeremy Hartmann - Feb 28, 2013 01:36 AM PST
2Mar 12, 2013 09:57 PM PDT
By Scott Sankey
Account Codes
By Samuel Chakavarika - Mar 11, 2013 07:39 PM PDT
0Mar 11, 2013 07:39 PM PDT
IM Status
By Steve Wersal - Mar 11, 2013 12:40 AM PDT
0Mar 11, 2013 12:40 AM PDT
Softphone with Bluetooth Earpiece
By Tim Brooksbank - Mar 08, 2013 12:56 AM PST
0Mar 08, 2013 12:56 AM PST
Extension assignment
By Don Lewallen - Sep 25, 2012 01:22 AM PDT
2Mar 05, 2013 05:03 PM PST
By Joe Rysdyk
Calls to extension going to wrong extension
By Samuel Chakavarika - Feb 19, 2013 02:01 AM PST
2Mar 04, 2013 01:18 AM PST
By Samuel Chakavarika
1 extension for 2 phones
By How Yee Na - Feb 03, 2013 02:17 AM PST
3Mar 04, 2013 12:26 AM PST
By Don Bernstein
Syste Dial by Name and Directory button on phone
By Mike Tedeschi - Jan 22, 2013 02:04 AM PST
3Mar 03, 2013 11:19 PM PST
By Ian Miley
Dial plan for mixed 7 and 10 digit dialing
By Eric Beadle - Feb 27, 2013 01:46 AM PST
0Feb 27, 2013 01:46 AM PST
Changing Dial By Name feature
By Mike Escobedo - Dec 20, 2012 06:30 PM PST
3Feb 27, 2013 12:04 AM PST
By Doug Spooner
Communicator - contact list
By Doug Dafforn - Feb 25, 2013 01:33 AM PST
0Feb 25, 2013 01:33 AM PST
Notes from setting up Reverse Proxy/SSL for iPhone app
By Mat Wood (gone-mp) - Jan 05, 2011 08:57 PM PST
6Feb 24, 2013 10:25 PM PST
By Ron Coleman
How to apply QoS to TMS Packets
By Rob Bush - Feb 14, 2013 05:29 PM PST
3Feb 19, 2013 02:53 AM PST
By Rob Bush
Shoretel Communicator 13.1 Public Folder Import
By Todd Oldham - Feb 18, 2013 03:17 AM PST
1Feb 18, 2013 03:28 AM PST
By Sven Breckwoldt
Instant Messaging is unavailable
By Ryan Schmidt - Feb 17, 2013 11:10 PM PST
0Feb 17, 2013 11:10 PM PST
IM Assignment
By Lonnie Nease - Feb 07, 2013 01:49 AM PST
1Feb 12, 2013 08:01 PM PST
By Ian Miley
import more than 500 outlook contacts in Shoretel 13.1
By Jason Hamilton - Feb 04, 2013 03:59 AM PST
1Feb 12, 2013 07:57 PM PST
By Ian Miley
Caller ID incorrect ( Analog lines)
By Ramin Sahafi - Jan 29, 2013 11:05 PM PST
2Feb 12, 2013 07:53 PM PST
By Ian Miley
SIP Wireless Sets (Polycom)
By Ryan Ursem - Jan 25, 2013 01:41 AM PST
1Feb 12, 2013 07:41 PM PST
By Ian Miley
End of Life/Sale Products List
By Tony Robison - May 06, 2012 08:27 PM PDT
3Feb 12, 2013 07:38 PM PST
By Ian Miley
iPhone Communicator App and AT&T Cellular
By Kyle Hutcherson - Jan 02, 2013 05:18 PM PST
2Feb 11, 2013 09:34 PM PST
By Dan Foley
Analog DIDs
By Marc Gere - Feb 04, 2013 01:47 AM PST
1Feb 09, 2013 06:21 PM PST
By Daniel Ruhl
DID Mapped to user, cant access VM remotely with *# feature..
By Gabriel Moran - Feb 08, 2013 01:03 AM PST
3Feb 08, 2013 02:58 AM PST
By Gabriel Moran
When to use DVS versus HQ IP Address
By Gordon Eaves - Jan 18, 2013 01:45 AM PST
1Feb 07, 2013 09:31 PM PST
By Aaron Clark
Trunk Test Tool
By John Callard - Feb 06, 2013 08:42 PM PST
1Feb 07, 2013 12:03 AM PST
By John Callard
IP230 and 565 static
By Don Lewallen - Dec 19, 2012 08:30 PM PST
1Jan 31, 2013 03:41 AM PST
By Rob Bush
DHCP issue when using option 156
By Chris Watson - Jan 11, 2013 03:32 AM PST
2Jan 31, 2013 03:29 AM PST
By Rob Bush
MD5 Checksums of ST 13.1 Build 18.23.1600.0
By Rob Bush - Jan 30, 2013 09:48 PM PST
1Jan 30, 2013 11:55 PM PST
By Rob Bush
'ShoreTel Audio Conference License' Compliance Issue
By Matt Darnell - Jan 28, 2013 11:07 PM PST
1Jan 30, 2013 10:45 PM PST
By Rob Bush
MD5 Checksums of ST 13.1 Build 18.23.1600.00
By Rob Bush - Jan 29, 2013 05:09 PM PST
0Jan 29, 2013 05:09 PM PST
Can a hunt group forward to an external number via a route point?
By Ben Radlinski (gone-ef) - Jan 28, 2013 12:06 AM PST
4Jan 29, 2013 03:54 AM PST
By Doug Spooner
Deploy client
By John Frost - Jan 27, 2013 11:48 PM PST
1Jan 27, 2013 11:50 PM PST
By John Frost
Communicator install failure on Windows 7 64-Bit
By Garling Beard - Dec 17, 2012 11:21 PM PST
2Jan 23, 2013 10:51 PM PST
By Garling Beard
Anybody having conflicts between ShoreTel Communicator and Quickbooks
By Jim Strickland - Jan 21, 2013 11:04 PM PST
0Jan 21, 2013 11:04 PM PST
Communicator Call Details tab
By Marc Gere - Jan 21, 2013 03:53 AM PST
0Jan 21, 2013 03:53 AM PST
Forwarding Calls between 2 users
By Terry Glass - Jan 17, 2013 02:18 AM PST
1Jan 17, 2013 04:41 AM PST
By Brian Lynch
Can't see older data in User Activity reports
By Mike Escobedo - Jan 16, 2013 02:11 AM PST
2Jan 16, 2013 02:29 AM PST
By Mike Escobedo
911 calls
By Jim Sheahan - Jan 14, 2013 12:24 AM PST
3Jan 14, 2013 09:33 PM PST
By Jim Sheahan
Connecting Paging system
By Candace Bergman - Nov 12, 2012 04:00 AM PST
2Jan 14, 2013 06:23 PM PST
By Brian Lynch
IP phone reboots
By Don Lewallen - Jan 11, 2013 01:59 AM PST
1Jan 14, 2013 06:18 PM PST
By Brian Lynch
Switch Record Won't Remove
By Kevin Haviland - Jan 09, 2013 06:54 PM PST
1Jan 14, 2013 06:14 PM PST
By Brian Lynch
Port security
By Jackson Thomas - Jul 24, 2012 10:41 PM PDT
3Jan 10, 2013 04:05 AM PST
By Brian Lynch
iPhone Communicator app, no dates only time, WTF Shoretel?
By Kyle Hutcherson - Jan 10, 2013 02:00 AM PST
0Jan 10, 2013 02:00 AM PST
SMTP issues since changing to a hosted email service
By Chris Watson - Jan 09, 2013 10:20 PM PST
0Jan 09, 2013 10:20 PM PST
No Body Text from ShoreTel Conference Invite
By Rick Castello - Nov 26, 2012 04:35 AM PST
1Jan 09, 2013 04:44 AM PST
By Karlin Rose
Cisco Voice Vlan - 802.1X
By Andy Tripp (gone-ef) - Jan 06, 2011 05:10 PM PST
4Jan 09, 2013 01:21 AM PST
By Sergey Shvets
Lost VM Integration with ShoreTel Communicator 13.1
By Randy Reklaitis - Jan 04, 2013 12:42 AM PST
0Jan 04, 2013 12:42 AM PST
ShoreTel Communicator - Outlook integration issues
By Jeremy Hartmann - Jul 27, 2011 05:56 AM PDT
4Jan 03, 2013 09:30 PM PST
By Tina Shook
VPN Concentrator - Security Certificate
By Ryan Gross - Jan 03, 2013 12:05 AM PST
0Jan 03, 2013 12:05 AM PST
DID already in use error when programming IP230
By Terry Ottlinger - Jan 02, 2013 01:01 AM PST
1Jan 01, 2013 07:55 PM PST
By Terry Ottlinger
Power Failure Transfer
By Brad Brixey (gone-ef) - Dec 13, 2012 12:31 AM PST
1Dec 16, 2012 05:19 PM PST
By Tom Lewis
clid routing
By Barry Danhoff - Dec 12, 2012 04:39 AM PST
1Dec 14, 2012 05:28 PM PST
By Ken Zrobok
MD5 Checksums of ST 13.1 Build 18.22.5110.0
By Rob Bush - Dec 11, 2012 11:27 PM PST
1Dec 11, 2012 11:51 PM PST
By Sven Breckwoldt
10.2 Call Manager
By Don Lewallen - Dec 04, 2012 06:36 PM PST
1Dec 11, 2012 06:01 PM PST
By Drew Virgin
Problem Audio Web Communicator
By Cyril Broussard - Dec 11, 2012 05:59 PM PST
0Dec 11, 2012 05:59 PM PST
When is 13.1 going to be released
By Rob Bush - Nov 07, 2012 03:03 AM PST
8Dec 10, 2012 06:29 PM PST
By Amanda Fagan
Shoretel SA-100 bugs
By Eduard David - Oct 24, 2012 09:42 PM PDT
6Dec 09, 2012 05:34 PM PST
By Adrian Otte
Communicator silent install on Windows XP
By Ryan Schmidt - Dec 10, 2012 12:33 AM PST
1Dec 09, 2012 05:23 PM PST
By Ryan Schmidt
View Multiple Voicemail Boxes
By Tony Gadaleta (gone-ef) - Dec 05, 2012 06:08 PM PST
2Dec 06, 2012 10:03 PM PST
By Tony Gadaleta (gone-ef)
Hunt group for multiple hunt groups
By James Ray - Oct 15, 2012 05:53 AM PDT
2Dec 06, 2012 02:29 AM PST
By James Ray
holiday auto attendant
By Vivien Tran - Oct 22, 2012 08:08 PM PDT
4Dec 06, 2012 02:21 AM PST
By Chris Collins (gone-ef)
PSTN Short Circuit
By Kevin Millward - Nov 27, 2012 03:58 AM PST
6Dec 04, 2012 02:01 AM PST
By Brian Lynch
Does the 12.2 Communicator for the Web run on IE7?
By Jesse Pastrano - Mar 01, 2012 10:43 PM PST
11Nov 30, 2012 01:54 AM PST
By Brian Lynch
Systems management via SNMP?
By William Berger - Nov 29, 2012 03:15 AM PST
3Nov 30, 2012 01:44 AM PST
By Brian Lynch
Switch firmware upgrade over WAN fails every time
By Travis Bean - Jul 22, 2012 06:21 PM PDT
8Nov 28, 2012 09:46 PM PST
By Marcos Melendez
Record2file for Server 2008
By Marc Gere - Nov 20, 2012 11:31 PM PST
1Nov 26, 2012 05:28 PM PST
By Brian Lynch
Star2Star
By Ryan Ursem - Nov 26, 2012 12:06 AM PST
0Nov 26, 2012 12:06 AM PST
New Build Notification
By Sven Breckwoldt - Nov 20, 2012 05:58 PM PST
0Nov 20, 2012 05:58 PM PST
Install cheat sheet for 150 phone install
By Shane Killen - Apr 04, 2012 10:27 PM PDT
5Nov 19, 2012 02:06 AM PST
By Michael Shannahan
ShoreTel Communicator Outlook 2010 x64 Integration Issue
By Jameson Jendreas - Feb 24, 2012 01:20 AM PST
7Nov 16, 2012 03:44 AM PST
By Ken Schmitz
Change Call Handling mode on screen lock
By Adam Gould - Nov 15, 2012 07:21 PM PST
1Nov 15, 2012 06:10 PM PST
By Brian Lynch
Analog port offhook not busy
By Jared Wood - Mar 24, 2011 02:41 AM PDT
4Nov 14, 2012 12:31 AM PST
By Larry Ashwell
Local area codes/ nearby area codes
By Carlos Coffey - Nov 12, 2012 01:20 AM PST
1Nov 11, 2012 11:31 PM PST
By Brian Lynch
T1 to analog conversion
By Dave Myers - Nov 05, 2012 07:48 PM PST
4Nov 11, 2012 11:26 PM PST
By Brian Lynch
Communicator 12 Outlook Integration
By Anson Kochi - Nov 08, 2012 06:30 PM PST
0Nov 08, 2012 06:30 PM PST
Server IP in voice switch
By Pat Langston - Oct 31, 2012 03:02 AM PDT
2Nov 08, 2012 03:55 AM PST
By Bobby Flynn
DNIS over analog trunks
By Joe Hatton - Nov 07, 2012 08:22 PM PST
0Nov 07, 2012 08:22 PM PST
display hunt group name on call transfer.
By Andy Fuller - Nov 02, 2012 05:16 AM PDT
0Nov 02, 2012 05:16 AM PDT
Extension reassignment
By Marc Gere - Oct 31, 2012 04:42 AM PDT
0Oct 31, 2012 04:42 AM PDT
Q.931 Redirect
By Chris Mitchell - Oct 25, 2012 07:41 PM PDT
1Oct 30, 2012 05:45 AM PDT
By Brian Lynch
Shoregear 220e1k error flooding the console
By Eduard David - Oct 24, 2012 05:51 AM PDT
5Oct 26, 2012 05:54 AM PDT
By Brian Lynch
Mobile Call Manager
By Bernard Gutnick - Oct 15, 2009 02:04 AM PDT
34Oct 24, 2012 08:42 PM PDT
By Daniel Di Pisa
Exclude ext's from auto attendant dial by ext
By Carlo Dominquez - Oct 16, 2012 07:59 PM PDT
2Oct 24, 2012 03:49 AM PDT
By Carlo Dominquez
SIP trunk group hunting
By Adam Aronson - Oct 21, 2012 09:56 PM PDT
0Oct 21, 2012 09:56 PM PDT
Pairing a Phonak bluetooth device with a 565
By Pat Langston - Oct 17, 2012 11:51 PM PDT
0Oct 17, 2012 11:51 PM PDT
Can't leave message
By Jason Lingg - Oct 14, 2012 08:32 PM PDT
1Oct 17, 2012 09:31 PM PDT
By Brian Lynch
Three different autoattendants depending on time of day
By Jordan Young - Sep 26, 2012 12:57 AM PDT
2Oct 15, 2012 11:47 PM PDT
By Open Office
LDAP integration- Can we use GC:// instead of LDAP://?
By Bobby Flynn - Oct 15, 2012 06:36 PM PDT
0Oct 15, 2012 06:36 PM PDT
Communicator tells that Outlook is the the default email APP... while it is!
By Martin Miron - Oct 13, 2012 11:21 PM PDT
0Oct 13, 2012 11:21 PM PDT
Startup Switches
By Larry Schroth - Oct 03, 2012 02:29 AM PDT
1Oct 11, 2012 05:40 AM PDT
By Rob Bush
DVS software installation
By Pat Langston - Sep 27, 2012 06:23 PM PDT
6Oct 08, 2012 03:36 AM PDT
By Brian Lynch
Outlook 2010 (32 bit) integration options w/ 12.2 Communicator
By Derek Crawford - Mar 26, 2012 05:36 AM PDT
2Oct 02, 2012 02:47 AM PDT
By Jeff Marlatt
email wav file notification to external mail systems
By David Dinkel - Sep 27, 2012 05:33 AM PDT
0Sep 27, 2012 05:33 AM PDT
Pick up extension programmable button for more than one call?
By Martin Miron - Sep 26, 2012 09:51 PM PDT
0Sep 26, 2012 09:51 PM PDT
DVS
By Jackson Thomas - Sep 26, 2012 03:53 AM PDT
0Sep 26, 2012 03:53 AM PDT
Voice Mail Reports
By David Kaulitz - Sep 26, 2012 01:48 AM PDT
0Sep 26, 2012 01:48 AM PDT
IP230's and other models not compatible with pre ST10.2 systems
By Michael Hirota - Sep 21, 2012 04:22 AM PDT
0Sep 21, 2012 04:22 AM PDT
RECORDING CALLS NOT WORKING
By Kevin Creasman - Aug 27, 2012 11:50 PM PDT
5Sep 21, 2012 04:14 AM PDT
By Brian Lynch
Communicator and Call Handling Mode Status
By Kevin Creasman - Sep 20, 2012 11:41 PM PDT
1Sep 21, 2012 01:03 AM PDT
By Kevin Creasman
Event Log to Syslog Server
By William Patterson - Sep 10, 2012 10:42 PM PDT
1Sep 21, 2012 12:56 AM PDT
By Amy Pendleton
Off System Extensions & Caller ID
By Marc Hudson - Sep 19, 2012 05:45 AM PDT
1Sep 20, 2012 05:10 AM PDT
By Brian Lynch
Mobile Communicator on Blackberry Dialer Delay
By Daniel Di Pisa - Sep 19, 2012 04:55 AM PDT
0Sep 19, 2012 04:55 AM PDT
Extension Assignment notice
By Robbie Dickinson (gone-ef) - Sep 14, 2012 04:41 AM PDT
1Sep 17, 2012 11:04 PM PDT
By Kenneth Dobbins
Custom Ring Tones in v12
By Tony Zenobi - Sep 17, 2012 10:00 PM PDT
0Sep 17, 2012 10:00 PM PDT
Simultaneous Ring of Hunt Group and Overhead Page
By Tara Bottorff - Aug 30, 2012 02:25 AM PDT
1Sep 17, 2012 01:14 AM PDT
By Greg Gallaway
Using active directory integration with trusted domain
By Greg Gallaway - Sep 17, 2012 01:10 AM PDT
0Sep 17, 2012 01:10 AM PDT
Scope of Work, Deployment Project Plan, UAT Testing Document
By Thinus Bierman - Sep 11, 2012 05:45 AM PDT
0Sep 11, 2012 05:45 AM PDT
Outlook integration slowing down Outlook
By Jim Bernstein - Jun 12, 2012 03:59 AM PDT
2Sep 11, 2012 03:45 AM PDT
By Dana Grzelak
Upgrade process I went through from 12.1 to 12.2
By Shane Killen - Apr 04, 2012 03:23 AM PDT
3Sep 06, 2012 03:25 AM PDT
By Daniel Trez
Upgrade from 9.1 to 13
By Kelli Evans - Sep 04, 2012 04:51 AM PDT
0Sep 04, 2012 04:51 AM PDT
Calling out get reorder on phones.
By Brad Eltervoog - Aug 28, 2012 06:44 PM PDT
7Aug 31, 2012 04:20 AM PDT
By Brian Lynch
Sip client and DNS
By Rich Van Alstine - Aug 26, 2012 11:55 PM PDT
4Aug 29, 2012 05:45 AM PDT
By Rich Van Alstine
ShoreTel Communicator and XenApp
By James Kemp - Aug 28, 2012 09:49 PM PDT
0Aug 28, 2012 09:49 PM PDT
Greeting Only message
By Larry Schroth - Aug 28, 2012 12:22 AM PDT
0Aug 28, 2012 12:22 AM PDT
Department Update
By Larry Schroth - Aug 27, 2012 11:42 PM PDT
0Aug 27, 2012 11:42 PM PDT
choppy calls
By Evan Berry - Aug 24, 2012 12:08 AM PDT
1Aug 26, 2012 09:40 PM PDT
By Brian Lynch
Call Permission
By How Yee Na - Aug 26, 2012 05:27 AM PDT
0Aug 26, 2012 05:27 AM PDT
VW Ware and NIC
By Michael Shannahan - Aug 24, 2012 12:09 AM PDT
0Aug 24, 2012 12:09 AM PDT
Find me feature
By Jackson Thomas - Jul 29, 2012 11:38 PM PDT
5Aug 22, 2012 02:49 AM PDT
By Eric Wightman
Find Me issue with outside calls
By Eric Wightman - Aug 17, 2012 03:26 AM PDT
2Aug 22, 2012 02:47 AM PDT
By Eric Wightman
Shoretel being used in a 911 center
By Bryan Berry - Aug 20, 2012 11:38 PM PDT
0Aug 20, 2012 11:38 PM PDT
Call Manager Upgrade 10.2 to 12.2
By Mike Sangray (gone-ef) - May 29, 2012 05:27 AM PDT
3Aug 20, 2012 02:30 AM PDT
By Sandy Brown (gone-ef)
Communicator causing Outlook to hangup on startup
By Pat Langston - Aug 17, 2012 12:17 AM PDT
0Aug 17, 2012 12:17 AM PDT
Backup scripts
By Chuck Lynch - Aug 16, 2012 06:47 PM PDT
0Aug 16, 2012 06:47 PM PDT
Is there a way to backup the Contacts tab in Communicator?
By Chris Atkinson - Aug 16, 2012 12:18 AM PDT
0Aug 16, 2012 12:18 AM PDT
single D channel control
By Andy Fuller - Aug 10, 2012 12:47 AM PDT
1Aug 09, 2012 07:12 PM PDT
By Brian Lynch
ShoreTel Communicator Call History Time Wrong
By Adam Linz - Aug 05, 2012 09:35 PM PDT
6Aug 07, 2012 07:08 PM PDT
By Aaron McDermott
IP Phones moving between switches on their own
By Jordan Amerman - Aug 01, 2012 07:35 PM PDT
1Aug 02, 2012 10:53 PM PDT
By Brian Lynch
test forums
By Brian Lynch - Aug 01, 2012 03:45 AM PDT
0Aug 01, 2012 03:45 AM PDT
analog trunk group
By Jackson Thomas - Jul 25, 2012 08:43 PM PDT
2Jul 27, 2012 04:21 AM PDT
By Brian Lynch
Managing SG-90V with server in remote location.
By Tim Purss (gone-ef) - Jul 24, 2012 09:30 PM PDT
1Jul 25, 2012 06:11 PM PDT
By Rich Winslow
FTP 0.0.0.0
By Jackson Thomas - Jul 23, 2012 11:31 PM PDT
1Jul 25, 2012 01:34 AM PDT
By Jackson Thomas
Person is experiencing squeals with her hearing Aid while on the phone
By Briggitt Stewart - Jul 24, 2012 05:31 AM PDT
0Jul 24, 2012 05:31 AM PDT
ShoreTel Handset Off-Hook Switch Intermittent
By Jared Nelson - Jul 24, 2012 02:49 AM PDT
1Jul 24, 2012 04:06 AM PDT
By Kenneth Dobbins
event filter for POTS lines
By Marc Gere - Jul 20, 2012 03:55 AM PDT
0Jul 20, 2012 03:55 AM PDT
Intercom Function Key - Reassign
By Steve Bush - Jul 20, 2012 03:15 AM PDT
0Jul 20, 2012 03:15 AM PDT
Busy Signal for call forwarding
By Norman Chin - Jul 12, 2012 08:46 PM PDT
2Jul 19, 2012 03:24 AM PDT
By Open Office
Voice mail to E-mail help
By Justin Dack - Jul 08, 2012 06:54 PM PDT
1Jul 19, 2012 03:16 AM PDT
By Open Office
originating ANI
By Andy Fuller - Jul 15, 2012 11:52 PM PDT
1Jul 18, 2012 03:38 AM PDT
By Brian Lynch
test forums
By Brian Lynch - Jul 16, 2012 08:27 PM PDT
0Jul 16, 2012 08:27 PM PDT
No voice over sip trunk
By Peter Hlinka - Jul 01, 2012 01:04 AM PDT
0Jul 01, 2012 01:04 AM PDT
Tying a Bogen Quantum and a SG90 together
By Chris Watson - Jun 25, 2012 06:47 PM PDT
1Jun 28, 2012 04:30 AM PDT
By Brian Lynch
Can someone please run MD5 checksum against your 12.3 downloads for comparison?
By Rob Bush - Jun 21, 2012 12:10 AM PDT
7Jun 25, 2012 10:30 PM PDT
By Rob Bush
trunk to trunk transfer
By Matthew Mason - May 14, 2012 09:24 PM PDT
1Jun 25, 2012 06:56 PM PDT
By Chris Watson
ShoreTel 11.x backup options - Ok to use Windows Server Backup tool?
By Brian Clark (gone-ef) - Jun 21, 2012 01:03 AM PDT
1Jun 25, 2012 06:50 PM PDT
By Chris Watson
Changing the IP information on a Shoretel phone via Telnet
By Chris Conlan - Jun 19, 2012 01:03 AM PDT
2Jun 22, 2012 01:54 AM PDT
By Rob Bush
Can you import user settings into a new Communicator installation?
By Jim Bernstein - Jun 10, 2012 09:32 PM PDT
2Jun 21, 2012 06:22 PM PDT
By TERMED_Florin TERMED_Micle
Outlook Call Handling icon missing?
By Stelios Nikas - Jun 01, 2012 05:45 AM PDT
1Jun 21, 2012 06:17 PM PDT
By TERMED_Florin TERMED_Micle
Should the phone status update\change when you change your Outlook appointment time?
By Jim Bernstein - Jun 10, 2012 08:28 PM PDT
1Jun 21, 2012 06:15 PM PDT
By TERMED_Florin TERMED_Micle
Login and takeover phone without VM license
By Tony Robison - Jun 15, 2012 06:44 PM PDT
2Jun 21, 2012 03:56 AM PDT
By Brian Lynch
shoretel phone with cisco network
By Jackson Thomas - Apr 11, 2012 07:22 PM PDT
5Jun 21, 2012 03:48 AM PDT
By Brian Lynch
Upgrade 11 to 12
By Michael Saitow - Apr 08, 2012 10:11 PM PDT
2Jun 21, 2012 12:55 AM PDT
By Rob Bush
Shoretel edit records are not applying on the Shoreware director
By Eduard David - Apr 23, 2012 11:32 PM PDT
1Jun 21, 2012 12:50 AM PDT
By Rob Bush
Codec question
By Bob Fix - May 02, 2012 04:08 AM PDT
1Jun 21, 2012 12:32 AM PDT
By Rob Bush
Extension reassignment with DIDs
By Marc Gere - May 16, 2012 11:40 PM PDT
2Jun 21, 2012 12:30 AM PDT
By Rob Bush
Server 2008 R2 IIS
By Jesse Oldfield - Jun 20, 2012 04:36 AM PDT
0Jun 20, 2012 04:36 AM PDT
Contact Center
By Jackson Thomas - Jun 18, 2012 01:00 AM PDT
1Jun 19, 2012 10:04 PM PDT
By Keith Budurka
Upgrading from server 2003 to 2008 on 12.2 or 101
By Michael Shannahan - Jun 14, 2012 03:13 AM PDT
1Jun 19, 2012 08:20 PM PDT
By Mark Bowler
Administering firewall on SA-100
By Paul Marcoe - Jun 15, 2012 12:11 AM PDT
1Jun 19, 2012 05:06 AM PDT
By Paul Marcoe
How to force separate telephony and instant messaging presences in Communicator
By Jim Bernstein - Jun 18, 2012 07:17 PM PDT
0Jun 18, 2012 07:17 PM PDT
SSL Cert (https) for Server
By Marc Gere - Jun 18, 2012 12:03 AM PDT
0Jun 18, 2012 12:03 AM PDT
Cordless IP Conference Phone
By Calvin Strohl - Jun 14, 2012 02:36 AM PDT
1Jun 15, 2012 03:33 AM PDT
By Greg Gallaway
VPN Concentrator
By Ian McDonald - Jun 11, 2012 07:08 PM PDT
2Jun 13, 2012 12:54 AM PDT
By Ian McDonald
Communicator Contacts Tab
By Brent Nissen - Jan 08, 2012 05:32 PM PST
2Jun 01, 2012 05:29 AM PDT
By TERMED_Florin TERMED_Micle
New Emails Openning up in Outlook behind the main screen
By Dave Franklin - Dec 15, 2011 02:24 AM PST
2Jun 01, 2012 05:24 AM PDT
By TERMED_Florin TERMED_Micle
Select MAPI profile for Communicator
By Marty Paris - Feb 15, 2012 01:46 AM PST
1Jun 01, 2012 05:20 AM PDT
By TERMED_Florin TERMED_Micle
Call Manager Makes User Restart PC Every Login
By Mike Knieling - Mar 07, 2012 04:40 AM PST
1Jun 01, 2012 05:12 AM PDT
By TERMED_Florin TERMED_Micle
PCM / Outlook Contacts issue
By Kevin Millward - Mar 12, 2012 05:33 AM PDT
1Jun 01, 2012 05:09 AM PDT
By TERMED_Florin TERMED_Micle
Disable Call History Deleting Capabilities
By Jason Blanchard - Mar 07, 2012 11:41 PM PST
3Jun 01, 2012 04:52 AM PDT
By TERMED_Florin TERMED_Micle
Outlook 2007 & Shoretel Communicator 11.2
By Brendan Mullen - Apr 19, 2012 11:26 PM PDT
2Jun 01, 2012 04:42 AM PDT
By TERMED_Florin TERMED_Micle
Personal Call manager locks up computer
By Mike Johnson - Apr 27, 2012 01:53 AM PDT
3Jun 01, 2012 04:33 AM PDT
By TERMED_Florin TERMED_Micle
Recover Admin Password
By Darryl d'Aquin - Dec 09, 2011 12:04 AM PST
2May 30, 2012 11:56 PM PDT
By Stephen Epley
How to migrate scheduled meetings to SA-100
By Gary Dewrell - May 30, 2012 02:33 AM PDT
1May 30, 2012 06:51 PM PDT
By Laurent Dinard
Workgroup Voicemail
By Stephen Pickett - Apr 24, 2012 03:10 AM PDT
2May 20, 2012 10:59 PM PDT
By Stephen Pickett
No trunk-side audio when silent monitor
By Eric Beadle - May 15, 2012 03:10 AM PDT
1May 17, 2012 04:57 AM PDT
By Brian Lynch
DVS
By Jackson Thomas - May 15, 2012 11:35 PM PDT
1May 16, 2012 05:42 AM PDT
By Chad Pearson
Can you answer a call once it has gone to Voicemail
By Spring Bourn - May 15, 2012 04:34 AM PDT
1May 15, 2012 07:39 PM PDT
By Brian Lynch
Configure SSL for Director
By Marc Gere - May 03, 2012 10:44 PM PDT
2May 14, 2012 04:12 AM PDT
By Marc Gere
Pickup Group Delay
By Scott Olafson - May 11, 2012 12:58 AM PDT
0May 11, 2012 12:58 AM PDT
AD Integration Issue
By Thomas Bowers (gone-partner0 - Oct 13, 2011 01:15 AM PDT
10May 04, 2012 03:49 AM PDT
By Mike Saylor
Import of Outlook contacts with company name only
By Adam Eldred - May 02, 2012 12:10 AM PDT
0May 02, 2012 12:10 AM PDT
phone number are not appearing in Shoreware Director
By Nortec Customer - May 01, 2012 01:32 AM PDT
1May 01, 2012 05:10 AM PDT
By Brian Lynch
Hunt Groups or Work Groups, Which to use?
By Chris Foster - Apr 23, 2012 11:15 PM PDT
2May 01, 2012 04:22 AM PDT
By Andy Fuller
DVS
By Jackson Thomas - Apr 27, 2012 03:37 AM PDT
1Apr 29, 2012 06:29 PM PDT
By Roberto Rosado
MOH
By Chris Foster - Apr 23, 2012 11:03 PM PDT
5Apr 26, 2012 11:11 PM PDT
By Robert Schultz
sending voicemail .wav to an @yahoo.com or @gmail.com address.
By Keith Helmer - Feb 13, 2012 06:07 PM PST
1Apr 26, 2012 12:27 AM PDT
By Robert Schultz
Disabling 0 key break out of VM
By Justin Dack - Apr 23, 2012 05:15 AM PDT
4Apr 25, 2012 05:33 AM PDT
By Justin Dack
Inbound calls identification
By Chad Gassen - Apr 22, 2012 08:04 PM PDT
2Apr 25, 2012 12:49 AM PDT
By Roberto Rosado
Internal Faxes to Multitech Fax Server
By Chris Foster - Apr 23, 2012 11:09 PM PDT
0Apr 23, 2012 11:09 PM PDT
12.1 - Using Dial-up modem
By Adam Gould - Dec 18, 2011 11:02 PM PST
4Apr 22, 2012 08:33 PM PDT
By Adam Gould
VPN concentrator backup and restore
By Dan Wohlbruck - Apr 19, 2012 02:32 AM PDT
1Apr 19, 2012 04:09 AM PDT
By Brian Lynch
Changing call handling mode while a call is coming in
By Justin Dack - Apr 17, 2012 05:01 AM PDT
2Apr 17, 2012 09:37 PM PDT
By Justin Dack
no ip mgc configured
By Jackson Thomas - Apr 06, 2012 08:30 PM PDT
4Apr 17, 2012 08:44 PM PDT
By Brian Lynch
Microsoft Updates with Shoretel 9.1
By Chris Foster - Apr 17, 2012 11:55 PM PDT
1Apr 17, 2012 08:42 PM PDT
By Brian Lynch
Cannot call out when user caller ID set to RCF #
By Phillip Hoffman - Apr 13, 2012 12:52 AM PDT
1Apr 17, 2012 07:48 PM PDT
By Brian Lynch
Sign in as different user with Communicator
By Marc Maehner - Mar 11, 2012 07:55 PM PDT
1Apr 12, 2012 10:53 PM PDT
By Candace Bergman
Remove users in config db
By Marc Gere - Mar 21, 2012 11:48 PM PDT
1Apr 12, 2012 10:43 PM PDT
By Candace Bergman
TAPI Service Provider (TSP) Install
By Brian Plotkin - Mar 26, 2012 12:00 AM PDT
1Apr 12, 2012 10:40 PM PDT
By Candace Bergman
SA-100 remote access
By Lonnie Nease - Mar 26, 2012 04:26 AM PDT
1Apr 12, 2012 10:39 PM PDT
By Candace Bergman
SA-100 conversion tool
By Marc Gere - Apr 04, 2012 11:20 PM PDT
1Apr 12, 2012 10:31 PM PDT
By Candace Bergman
How to configure Metro lines
By Chris Watson - Aug 25, 2010 06:30 PM PDT
2Apr 04, 2012 11:28 PM PDT
By Dan Ziminski
Old Shoretel blue switch
By Bill Reidinger - Mar 08, 2010 06:16 PM PST
5Apr 03, 2012 07:03 PM PDT
By Structured Customer
Off hrs callers cannot dial by ext
By Carlo Dominquez - Jan 26, 2012 02:18 AM PST
3Mar 27, 2012 04:47 AM PDT
By Brian Lynch
T1K TX Error 0x1414
By Jameson Jendreas - Mar 26, 2012 03:35 AM PDT
1Mar 27, 2012 04:36 AM PDT
By Brian Lynch
SA-100 will not call out
By Anthony Jones - Mar 14, 2012 05:33 AM PDT
0Mar 14, 2012 05:33 AM PDT
Has anyone got the ShoreTel soft-phone working over a Microsoft ISA VPN?
By Jamie Hancock - Mar 14, 2012 02:47 AM PDT
1Mar 14, 2012 04:52 AM PDT
By Brian Lynch
That old, VPN one way audio problem...
By Jamie Hancock - Mar 14, 2012 02:46 AM PDT
2Mar 14, 2012 04:50 AM PDT
By Brian Lynch
Force trunk group selection
By Nir Gertner - Mar 14, 2012 03:42 AM PDT
1Mar 14, 2012 04:25 AM PDT
By Brian Lynch
configure time on the IP phones
By Brian Lynch - Oct 12, 2009 07:47 PM PDT
4Mar 07, 2012 02:59 AM PST
By John Rountree
TAPI Question - LineGetAddressStatus
By Chris Herring - Mar 05, 2012 12:26 AM PST
0Mar 05, 2012 12:26 AM PST
SalesForce Adapter 4.0.1 on windows 7 x64
By Jameson Jendreas - Mar 01, 2012 08:37 PM PST
0Mar 01, 2012 08:37 PM PST
Is this 230 display shot?
By Dave Schultz - Feb 28, 2012 11:58 PM PST
1Feb 29, 2012 04:43 AM PST
By Brian Lynch
Upgrading from 10 to 11 then 11 to 12 question
By Marc Baker (gone-ef) - Feb 27, 2012 05:36 PM PST
1Feb 28, 2012 05:02 PM PST
By Brian Lynch
Emergency notification application
By Srini Kilambi - Feb 26, 2012 06:39 PM PST
0Feb 26, 2012 06:39 PM PST
DID Reporting
By Ryan Ross (gone-tt) - Feb 24, 2012 01:19 AM PST
0Feb 24, 2012 01:19 AM PST
softphone and Citrix
By Marc Gere - Sep 22, 2010 11:02 PM PDT
2Feb 23, 2012 03:31 AM PST
By How Yee Na
DID Reporting
By Ryan Ross (gone-tt) - Feb 23, 2012 02:46 AM PST
0Feb 23, 2012 02:46 AM PST
IM limit
By Marc Gere - Dec 02, 2011 12:17 AM PST
1Feb 19, 2012 11:10 PM PST
By Greg Gallaway
SA-100 IM with Pidgin XMPP client
By Gordon Eaves - Jan 29, 2012 07:37 PM PST
1Feb 18, 2012 03:28 AM PST
By Cazi Brasga
IM flapping
By Marc Gere - Nov 30, 2011 05:56 PM PST
1Feb 18, 2012 12:57 AM PST
By Cazi Brasga
Update from 9.2 to version 11
By Jeremy Dome - Feb 15, 2012 09:04 PM PST
0Feb 15, 2012 09:04 PM PST
Cheat Sheet for FaxFinder integration
By Shane Killen - Dec 20, 2011 10:10 PM PST
2Feb 15, 2012 07:44 PM PST
By Matt Zellhart
Trunk Priority
By Edward Cho - Feb 11, 2012 07:55 PM PST
1Feb 14, 2012 03:06 AM PST
By Brian Lynch
Setting up a Phantom Inbound vm box for Employees &/or Customers Only to call in
By Ruth Carlson - Feb 14, 2012 01:02 AM PST
0Feb 14, 2012 01:02 AM PST
11.x Demo out of license compliance
By Justin Goldberg - Feb 13, 2012 12:56 AM PST
2Feb 14, 2012 12:10 AM PST
By Tony Casillas
Love my SA-100...but I have a DID questions
By Adrienne DeBacker - Dec 04, 2011 09:33 PM PST
5Feb 13, 2012 10:28 PM PST
By Tony Casillas
Web Communicator over internet
By Chris Olson - Feb 10, 2012 04:31 AM PST
0Feb 10, 2012 04:31 AM PST
Cheat Sheet for new install
By Shane Killen - Dec 15, 2011 07:02 PM PST
5Feb 10, 2012 01:28 AM PST
By Larry Escamilla
Periodic outages of D channels on 220T1.5 switches
By Diane Lindgren - Feb 01, 2012 07:36 PM PST
2Feb 05, 2012 10:30 PM PST
By Brian Lynch
Click to call in any application
By Steven Rieger - Jan 31, 2012 03:32 AM PST
1Feb 02, 2012 04:17 AM PST
By Amanda Fagan
How to add a call to an existing conference
By Jim Strickland - Jan 30, 2012 01:35 AM PST
1Feb 02, 2012 04:10 AM PST
By Amanda Fagan
Withold Caller ID
By Adam Gould - Jan 18, 2012 08:17 PM PST
2Jan 25, 2012 11:16 PM PST
By Adam Gould
FaxFinder integration
By Shane Killen - Dec 18, 2011 07:02 PM PST
2Jan 23, 2012 09:31 PM PST
By Kyle Hutcherson
automating uploading of address book in Mac communicator?
By Michael Hirota - Jan 23, 2012 01:58 AM PST
0Jan 23, 2012 01:58 AM PST
Caller ID incorrect
By Darlene Hogan-Beebe - Jan 20, 2012 02:58 AM PST
3Jan 23, 2012 12:24 AM PST
By Darlene Hogan-Beebe
Additional Phone issue
By David Glazewski - Sep 27, 2011 06:10 PM PDT
1Jan 22, 2012 10:33 PM PST
By Open Office
Dial Mailbox from Telephone (Shoretel 230)
By Marlene Lema - Jan 15, 2012 07:57 PM PST
1Jan 22, 2012 10:31 PM PST
By Open Office
BCA on a 655
By Shane Killen - Dec 19, 2011 05:19 PM PST
1Jan 22, 2012 10:26 PM PST
By Open Office
Outbound short numbers
By Franck BERNARD - Jan 01, 2012 11:26 PM PST
1Jan 22, 2012 10:25 PM PST
By Open Office
Integrating Viking RC-2A with ShoreTel for unlocking door
By Shane Killen - Jan 06, 2012 02:54 AM PST
1Jan 22, 2012 10:24 PM PST
By Open Office
Algo 8180 SIP ringer integration
By Shane Killen - Jan 21, 2012 01:34 AM PST
0Jan 21, 2012 01:34 AM PST
TSP Install failed
By Mark Molder - Jan 19, 2012 11:49 PM PST
1Jan 20, 2012 01:50 AM PST
By Mark Molder
PRI channels
By Darlene Hogan-Beebe - Jan 12, 2012 05:35 PM PST
2Jan 16, 2012 02:45 AM PST
By Darlene Hogan-Beebe
Shared Voicemail
By Adam Gould - Jan 13, 2012 01:42 AM PST
2Jan 15, 2012 05:51 PM PST
By Adam Gould
Fax Redirect not passing original user Ext
By Chris Mitchell - Dec 13, 2011 03:28 AM PST
1Jan 15, 2012 05:49 PM PST
By Adam Gould
manually go to off-hours
By Susan Hutchens - Dec 16, 2011 01:57 AM PST
2Jan 10, 2012 11:23 PM PST
By Open Office
Call Handling Forwarding
By Michael Shannahan - Jan 03, 2012 09:59 PM PST
1Jan 10, 2012 11:21 PM PST
By Open Office
Voicemail garbled
By Marc Gere - Nov 22, 2011 09:40 PM PST
2Jan 10, 2012 11:10 PM PST
By Open Office
New User Automation - DBImport Auto DIDs?
By April Rosenberg - Dec 29, 2011 04:01 AM PST
0Dec 29, 2011 04:01 AM PST
Service / Process monitoring
By Phil Reiss - Dec 28, 2011 11:28 PM PST
0Dec 28, 2011 11:28 PM PST
blocking inter site calls
By Marc Gere - Sep 20, 2011 12:18 AM PDT
3Dec 20, 2011 10:44 PM PST
By Chris Athavale
Workgroup prevents multiple call handling?
By Brian Adkins - Oct 10, 2011 06:06 PM PDT
2Dec 19, 2011 09:15 PM PST
By Adam Gould
Network Time Protocol Server: under sites...
By Dan Menke - Dec 15, 2011 01:56 AM PST
1Dec 19, 2011 09:05 PM PST
By Adam Gould
sa 100 conference
By Coeurjoli Martinez - Dec 07, 2011 07:23 PM PST
0Dec 07, 2011 07:23 PM PST
PCM/ Windows 7
By Marc Gere - Feb 23, 2010 01:04 AM PST
8Dec 05, 2011 11:58 PM PST
By Michael Saitow
Hang-up
By John Frost - Nov 29, 2011 09:57 PM PST
0Nov 29, 2011 09:57 PM PST
Auto- log off or idle log off
By Eric Bassett (gone-ef) - Nov 29, 2011 04:09 AM PST
0Nov 29, 2011 04:09 AM PST
Call recording for troubleshooting?
By Johnny Schultz - Nov 29, 2011 01:50 AM PST
0Nov 29, 2011 01:50 AM PST
Trunk failover
By Ian Miley - Jan 24, 2011 04:58 AM PST
3Nov 28, 2011 11:31 PM PST
By Michael Powell
CDR db location
By Marc Gere - Jul 29, 2010 04:59 AM PDT
2Nov 24, 2011 03:05 AM PST
By How Yee Na
Outlook integration install is grayed out.
By Lonnie Nease - Sep 13, 2011 04:47 AM PDT
1Nov 22, 2011 04:11 AM PST
By TERMED_Florin TERMED_Micle
Communicator Contacts in Windows 7
By Gerry Dahl - Sep 14, 2011 06:18 PM PDT
1Nov 22, 2011 04:05 AM PST
By TERMED_Florin TERMED_Micle
Web communicator
By Marc Gere - Apr 15, 2011 05:55 AM PDT
3Nov 22, 2011 03:58 AM PST
By TERMED_Florin TERMED_Micle
ShoreTel Communicator - 64-bit Windows 7 installs
By Jeremy Hartmann - Jul 27, 2011 05:52 AM PDT
3Nov 22, 2011 03:46 AM PST
By TERMED_Florin TERMED_Micle
Site Prefix not playing as advertised
By Susan Hutchens - Oct 07, 2011 03:30 AM PDT
2Nov 22, 2011 01:01 AM PST
By Brian Lynch
Email sender address invalid
By Adrien Carlyle - Nov 18, 2011 09:48 PM PST
0Nov 18, 2011 09:48 PM PST
Communicator issue Win 7 x64
By Dave Atkins - Oct 06, 2011 09:21 PM PDT
1Oct 11, 2011 05:36 AM PDT
By Amanda Fagan
Caller ID issue
By William Holmes - Oct 05, 2011 06:29 PM PDT
0Oct 05, 2011 06:29 PM PDT
10.2 Softphone
By John Frost - Mar 17, 2011 11:02 PM PDT
3Oct 05, 2011 02:06 AM PDT
By Mark Boehm
Recording prompts via telephone issue
By Susan Hutchens - Oct 03, 2011 05:31 AM PDT
0Oct 03, 2011 05:31 AM PDT
Call Handling Mode
By BOB CUNEO (gone cc) - Sep 30, 2011 01:52 AM PDT
2Oct 03, 2011 01:44 AM PDT
By BOB CUNEO (gone cc)
inward DID from different states
By Blaine Blackburn - Sep 13, 2010 11:29 PM PDT
4Sep 30, 2011 05:49 AM PDT
By Dan Vanderhoff
Ignore key presses during auto attendant menu message
By Keith Budurka - Sep 07, 2011 05:45 AM PDT
1Sep 19, 2011 08:10 PM PDT
By Todd Poling
10.1- Can't shutdown XP machine with PCM open
By Marc Gere - May 27, 2010 11:04 PM PDT
17Sep 16, 2011 02:22 AM PDT
By Mike Radtke
"Night Mode"
By John Doucette - Apr 04, 2011 12:14 AM PDT
5Sep 11, 2011 11:53 PM PDT
By Karen Henry
Outgoing Caller ID Over SIP trunks
By Sean Newbold - Sep 07, 2011 02:40 AM PDT
0Sep 07, 2011 02:40 AM PDT
11.1 Communicator delayed response on Windows 7
By Xtelesis Customer - Aug 24, 2011 04:32 AM PDT
2Sep 02, 2011 02:48 AM PDT
By Xtelesis Customer
AD data sync through some non-web interface process
By Brad Alldredge - Aug 31, 2011 07:40 PM PDT
0Aug 31, 2011 07:40 PM PDT
ShoreTel Communicator - Forwarded VM's only play intro in Outlook
By Jeremy Hartmann - Jul 27, 2011 05:46 AM PDT
3Aug 26, 2011 11:39 PM PDT
By Jay Tiedemann
Hunt Groups No Longer Work
By Tim Ferguson - Oct 15, 2010 01:29 AM PDT
24Aug 25, 2011 07:02 PM PDT
By Sean Soo
Server with 2 NICs
By Eric Bassett (gone-ef) - Aug 22, 2011 07:49 PM PDT
1Aug 22, 2011 08:16 PM PDT
By Amanda Fagan
to upgrade or not to upgrade?
By Gwen Bautista - Feb 09, 2011 03:40 AM PST
5Aug 18, 2011 10:00 PM PDT
By Bob Blevins
Converged Conferencing Director CSR for GoDaddy Cert.
By Scott Wilson - Aug 17, 2011 05:34 AM PDT
0Aug 17, 2011 05:34 AM PDT
Exporting ShoreTel Communicator Contacts
By Joel Commaford - Aug 10, 2011 05:27 AM PDT
0Aug 10, 2011 05:27 AM PDT
Adding DVS to existing system
By Marc Gere - Aug 08, 2011 03:25 AM PDT
0Aug 08, 2011 03:25 AM PDT
Can I access Agent State
By Tim Van Every - Aug 08, 2011 01:15 AM PDT
1Aug 08, 2011 01:34 AM PDT
By Tim Van Every
Scriptable com object on Windows 64 bit
By Dan Wohlbruck - Aug 01, 2011 07:21 PM PDT
1Aug 01, 2011 09:19 PM PDT
By Brian Lynch
Integration with existing Toshiba phone system
By Dan Elliott - Jul 25, 2011 02:35 AM PDT
0Jul 25, 2011 02:35 AM PDT
DID or DNIS first
By Chris Watson - Nov 15, 2010 04:34 AM PST
6Jul 21, 2011 05:44 AM PDT
By Steve Mood
Linux web-dialer
By Jeff Davis - Jul 18, 2011 05:47 AM PDT
0Jul 18, 2011 05:47 AM PDT
LDAPv3 Support
By Jeff Davis - Jul 18, 2011 04:10 AM PDT
0Jul 18, 2011 04:10 AM PDT
Feedback On Operator Experience. Anyone?
By Laurent Dinard - Jan 31, 2010 06:06 PM PST
12Jul 12, 2011 01:50 AM PDT
By Vikki Williams
outbound calls on a busy trunk group.
By Bill Flippen - Apr 06, 2011 08:42 PM PDT
1Jun 30, 2011 07:14 PM PDT
By Ian Miley
Upgrade Server to 11.1 Can 9.2 clients still access server?
By Keith Budurka - Apr 03, 2011 01:37 AM PDT
4Jun 08, 2011 01:32 AM PDT
By John Frost
ShoreTel Dial Plan / ShoreTel Call Flow
By Burck Tristan Tan - Feb 14, 2011 09:54 PM PST
6Jun 07, 2011 09:30 PM PDT
By Brian Lynch
VPN Concentrator Issues
By Gary Burdell - Oct 11, 2010 12:30 AM PDT
10Jun 01, 2011 09:40 PM PDT
By William Petersen
Active Directory and IPhone Clients
By Greg Gallaway - Mar 28, 2011 03:27 AM PDT
2Jun 01, 2011 05:02 AM PDT
By Ari Piotrkowski
Two message notifications for one voicemail?
By Dave Wood - Dec 16, 2010 04:59 AM PST
3May 24, 2011 05:44 AM PDT
By Bud Warner
Terminal Server issue
By Bill Flippen - Jan 20, 2011 05:16 PM PST
3May 17, 2011 02:34 AM PDT
By Matt Wray
Incoming Caller ID on Analog Trunks
By Robert Weigel - Mar 21, 2011 08:53 PM PDT
5May 12, 2011 01:10 AM PDT
By Robert Weigel
ShoreGear 60/12-1 Port#5 not connected
By Amer Hameed - Apr 12, 2011 02:38 AM PDT
3May 10, 2011 06:39 PM PDT
By Marc Gere
Call stacking explanation
By Chris Watson - Apr 20, 2011 11:35 PM PDT
2May 10, 2011 06:26 PM PDT
By Marc Gere
Backup from one build restore to a different one
By Tom Calafato (gone-partner) - Apr 14, 2011 12:05 AM PDT
2Apr 26, 2011 06:16 PM PDT
By Greg Gallaway
Monitoring extensions in Communicator
By Chris Watson - Apr 21, 2011 01:50 AM PDT
1Apr 21, 2011 05:22 AM PDT
By Chris Watson
Adding a DVMS server to an existing system
By Chris Watson - Apr 20, 2011 11:32 PM PDT
1Apr 20, 2011 09:48 PM PDT
By Amanda Fagan
Operator answers second call when transferring
By Marc Gere - Apr 07, 2011 07:09 PM PDT
1Apr 15, 2011 05:52 AM PDT
By Marc Gere
Internal Users on a call.
By Michael Walsh - Apr 13, 2011 08:13 PM PDT
1Apr 14, 2011 05:42 AM PDT
By Amanda Fagan
Maximum Length of Standard Greeting?
By Brian Cunningham - Apr 14, 2011 12:36 AM PDT
0Apr 14, 2011 12:36 AM PDT
Monitoring MCM Licenses
By Darlene Glaze - Jun 23, 2010 06:08 PM PDT
1Apr 10, 2011 08:25 PM PDT
By Open Office
SIP Trunking Integration with ShoreTel
By Tom Calafato (gone-partner) - Mar 31, 2011 07:03 PM PDT
1Apr 04, 2011 05:56 AM PDT
By Amanda Fagan
Conference Bridge
By Marc Gere - Apr 03, 2011 07:06 PM PDT
0Apr 03, 2011 07:06 PM PDT
Department information of ShoreTel system directory
By Chi Sing Poon - Jan 31, 2011 09:55 PM PST
1Apr 03, 2011 01:45 AM PDT
By Keith Budurka
Communicator Startup Wizard Customization
By Gordon Eaves - Mar 17, 2011 06:57 PM PDT
8Mar 31, 2011 10:14 PM PDT
By TERMED_Florin TERMED_Micle
Communicator has no call incoming alert in Windows 7
By Chi Sing Poon - Jan 31, 2011 09:36 PM PST
1Mar 30, 2011 03:47 AM PDT
By TERMED_Florin TERMED_Micle
Outlook focus issue
By Kevin White - Feb 20, 2011 06:07 PM PST
1Mar 30, 2011 03:35 AM PDT
By TERMED_Florin TERMED_Micle
IP 655
By Marc Gere - Mar 29, 2011 11:22 PM PDT
1Mar 30, 2011 12:48 AM PDT
By Marc Gere
Using international "+" symbol from IP set?
By Susan Hutchens - Mar 15, 2011 12:51 AM PDT
1Mar 28, 2011 10:34 PM PDT
By TERMED_Florin TERMED_Micle
DVS Vs V Switch
By Tom Calafato (gone-partner) - Mar 25, 2011 12:37 AM PDT
4Mar 28, 2011 03:18 AM PDT
By Brian Lynch
VM Ware and Server 2008 R2 Datacenter
By Open Office - Mar 22, 2011 01:28 AM PDT
1Mar 25, 2011 05:18 AM PDT
By Brian Lynch
Web communicator
By Marc Gere - Feb 23, 2011 05:51 PM PST
8Mar 25, 2011 03:51 AM PDT
By Lonnie Nease
plink connection refused to SG90 switch
By Troy Thompson - Mar 25, 2011 01:59 AM PDT
0Mar 25, 2011 01:59 AM PDT
Clarification on support for Make me conferencing over SIP trunks
By Michael Hirota - Sep 13, 2010 07:14 PM PDT
3Mar 21, 2011 11:48 PM PDT
By Gavin SCALLAN
9.x upgrade to 10.2
By John Frost - Mar 17, 2011 08:34 PM PDT
4Mar 17, 2011 10:40 PM PDT
By Brian Lynch
Call Manager and Hosted version of Microsoft Live Meeting & Communicator
By Ryan Olson - Mar 10, 2011 07:19 PM PST
0Mar 10, 2011 07:19 PM PST
Web Communicator Login issues
By Brian Tuinstra - Mar 09, 2011 11:26 PM PST
2Mar 10, 2011 03:04 AM PST
By Brian Lynch
Anyone have Terminal Servers or Citrix in a VMware enviorment?
By Matthew Humora - Jan 26, 2011 07:47 PM PST
1Mar 10, 2011 01:17 AM PST
By Jose Adams
Toolbar button "Send digits over call"
By Open Office - Mar 07, 2011 11:16 PM PST
0Mar 07, 2011 11:16 PM PST
LLDP Issues
By Bill Reidinger - Dec 04, 2009 02:11 AM PST
14Mar 02, 2011 07:18 PM PST
By Alexander Hass
What is the scoop on the ShoreGear 120
By Open Office - Feb 28, 2011 03:56 AM PST
0Feb 28, 2011 03:56 AM PST
How to view/edit voice mail access number
By Ryan Olson - Feb 03, 2011 07:44 PM PST
3Feb 23, 2011 06:12 PM PST
By Ryan Olson
IP7000 Polycom DTMF
By Marc Gere - Feb 15, 2011 11:22 PM PST
3Feb 23, 2011 05:19 PM PST
By Marc Gere
Exchange 2010
By Becky Emerick - Feb 17, 2011 10:31 PM PST
1Feb 22, 2011 05:27 PM PST
By Neil Hickey
Screen Reader Reference needed to close sale
By Scott Holt - Feb 16, 2011 08:38 PM PST
0Feb 16, 2011 08:38 PM PST
Trunk group inoperable after upgrade to 11.1 - prefix list
By Bob ODair (duplicate) - Feb 14, 2011 11:44 PM PST
2Feb 15, 2011 04:43 AM PST
By Bob ODair (duplicate)
Hunt Group Limitations
By Bryan Berry - Feb 09, 2011 09:14 PM PST
3Feb 11, 2011 02:05 AM PST
By Bill Flippen
New IP Phone not showing up in Shoreware Director
By Troy Thompson - Feb 08, 2011 04:11 AM PST
8Feb 10, 2011 01:18 AM PST
By Brian Lynch
workgroup setup
By Bryan Berry - Jan 28, 2011 07:42 PM PST
2Feb 09, 2011 09:17 PM PST
By Bryan Berry
Call timer display viewable time
By Phil Moreton - Feb 09, 2011 06:55 PM PST
0Feb 09, 2011 06:55 PM PST
PCM 10.1 Softphone does not establish call.
By Darren Bardwell - Nov 10, 2010 05:44 PM PST
1Feb 08, 2011 04:56 AM PST
By Daniel Cheramie
CDR reports on auto attendants
By Ari Piotrkowski - Nov 01, 2010 02:26 AM PDT
2Feb 08, 2011 04:53 AM PST
By Daniel Cheramie
Local Prefix limits
By Brent Nussbaum - Nov 03, 2010 11:56 PM PDT
3Feb 08, 2011 04:52 AM PST
By Daniel Cheramie
phones dial digts twice
By Marc Gere - Aug 09, 2010 10:47 PM PDT
4Feb 08, 2011 04:27 AM PST
By Daniel Cheramie
CDR Push
By Open Office - Dec 17, 2010 12:20 AM PST
1Feb 07, 2011 05:03 PM PST
By Daniel Cheramie
Low volume on analog trunks
By Marc Gere - Jan 17, 2011 05:43 PM PST
9Feb 07, 2011 03:30 AM PST
By Spring Bourn
Call Waiting Tone
By Brent Nussbaum - Jan 13, 2011 09:33 PM PST
4Feb 03, 2011 05:30 PM PST
By Mark Regalado
CheckAntiVirus script error on upgrade from 9.1 to 10.2
By Virgil Roberts - Jan 27, 2011 11:27 PM PST
2Feb 03, 2011 01:56 AM PST
By Brian Lynch
Local call routing when using centralized trunking
By Chris Watson - Feb 02, 2011 11:42 PM PST
2Feb 03, 2011 01:20 AM PST
By Bill Flippen
Hunt Group name not always displaying
By Chris Printz - Oct 20, 2009 12:41 AM PDT
8Feb 02, 2011 07:40 PM PST
By KK Prasad
Error accessing any Report in Shoreware Director
By Daryl Schroeder - Feb 01, 2011 04:09 AM PST
1Feb 01, 2011 05:17 PM PST
By Bill Flippen
Headset CS351N Plantronics
By Marc Gere - Dec 01, 2010 01:28 AM PST
2Jan 31, 2011 04:06 AM PST
By Marc Gere
Server Upgrade
By John Frost - Jan 26, 2011 05:37 PM PST
1Jan 27, 2011 11:50 PM PST
By Virgil Roberts
EventID : 246
By Marc Gere - Dec 07, 2010 04:03 AM PST
1Jan 24, 2011 05:11 PM PST
By Tom Hassan
Hunt Group Usage reports
By Bill Flippen - Jan 20, 2011 05:18 PM PST
1Jan 24, 2011 04:53 AM PST
By Ian Miley
Forwarded calls dropping at Telco
By Dave Leannah - Jan 06, 2011 01:00 AM PST
5Jan 20, 2011 06:22 PM PST
By Brian Lynch
Dial Plan
By Ian Palacios - Jan 14, 2011 02:02 AM PST
3Jan 20, 2011 06:06 PM PST
By Brian Lynch
Download User List - IE settings
By Jordan Young - Dec 23, 2010 01:29 AM PST
4Jan 20, 2011 05:07 PM PST
By Bill Flippen
can not uninstall shoretel 8.1 pcm
By Peter Nguyen - Jan 16, 2011 10:00 PM PST
4Jan 20, 2011 04:41 AM PST
By Peter Nguyen
Microsoft Outlook
By Scott Holt - Jan 14, 2011 12:49 AM PST
2Jan 20, 2011 04:40 AM PST
By Scott Holt
Can't access menu prompt when telnetting to switch
By Open Office - Jan 18, 2011 09:50 PM PST
1Jan 20, 2011 03:49 AM PST
By Ian Miley
Recording analog trunk calls
By Marc Gere - Jan 18, 2011 11:46 PM PST
0Jan 18, 2011 11:46 PM PST
Block CID presentation to user phone and communicator.
By Michael Randle - Jan 10, 2011 01:28 AM PST
3Jan 18, 2011 12:34 AM PST
By Ian Miley
QSIG - PBX Link
By Terry Overbo - Jan 04, 2011 06:35 PM PST
1Jan 18, 2011 12:26 AM PST
By Ian Miley
VPN Phone Codec Issue
By Adam Walworth - Jan 06, 2011 09:31 PM PST
2Jan 14, 2011 02:07 AM PST
By Ian Palacios
Silent Monitor (can't hear agent)
By Marc Gere - Jan 14, 2011 04:31 AM PST
1Jan 13, 2011 05:27 PM PST
By Brian Lynch
Call recording not working
By Jeff Kolosky - Jan 04, 2011 11:32 PM PST
3Jan 12, 2011 12:11 AM PST
By Jeff Kolosky
Additional phone setting
By Adam Aronson - Dec 21, 2010 08:39 PM PST
3Jan 11, 2011 10:23 PM PST
By Ben Lanning
error has occured: undefined
By Jeff Watson - Jan 09, 2011 05:50 PM PST
1Jan 10, 2011 07:44 PM PST
By Jeff Murray
vmail beep is very loud
By Greg Hopp - Aug 23, 2010 03:01 AM PDT
3Jan 05, 2011 10:49 PM PST
By Terry Overbo
Convert Remote Application Server to Standalone HQ
By Thomas Bowers (gone-partner0 - Dec 21, 2010 11:14 PM PST
0Dec 21, 2010 11:14 PM PST
SIP trunk providers
By Marc Gere - Dec 21, 2010 04:27 AM PST
0Dec 21, 2010 04:27 AM PST
Unable to telneton a switch
By Adam Walworth - Dec 20, 2010 11:13 PM PST
3Dec 21, 2010 03:16 AM PST
By Brian Lynch
PRI Tx/Rx Gain not working
By Open Office - Dec 13, 2010 02:37 AM PST
3Dec 21, 2010 02:22 AM PST
By Brian Lynch
Caller name unavailable on new installation
By Cody Page - Oct 04, 2010 02:13 AM PDT
13Dec 14, 2010 12:10 AM PST
By Jonathan Anderegg
4 Remote Offices to tie with HQ in DC
By Gwen Bautista - Dec 02, 2010 01:47 AM PST
4Dec 09, 2010 02:11 AM PST
By Gwen Bautista
VM E-mail Notification from DVS
By Tom Calafato (gone-partner) - Dec 07, 2010 06:21 PM PST
0Dec 07, 2010 06:21 PM PST
Director interface
By Marc Gere - Nov 30, 2010 12:09 AM PST
5Dec 06, 2010 04:32 AM PST
By Marc Gere
Operator Call Manger does not work properly
By Michael Ferber - Oct 29, 2010 03:57 AM PDT
2Dec 01, 2010 05:28 PM PST
By TERMED_Florin TERMED_Micle
PCM on Windows7
By Gwen Bautista - Oct 27, 2009 06:27 PM PDT
45Dec 01, 2010 05:23 PM PST
By TERMED_Florin TERMED_Micle
Softphone with Citrix Access Gateway
By Cody Page - Nov 24, 2010 12:36 AM PST
2Nov 29, 2010 12:42 AM PST
By Cody Page
Any way to Update or delete or clear or reset the system and user directory in ShoreTel IP-Phones
By Assaad Luft Al Barty - Nov 10, 2010 08:19 PM PST
1Nov 24, 2010 04:59 AM PST
By Ian Miley
CS-55 plantroics headset
By Marc Gere - Oct 20, 2010 05:24 AM PDT
1Nov 24, 2010 04:45 AM PST
By Ian Miley
Roaming Profiles
By Kevin Rossiter (gone-partner) - Sep 30, 2010 09:00 PM PDT
1Nov 24, 2010 04:42 AM PST
By Ian Miley
softphone license
By Marc Gere - Jul 29, 2010 03:38 AM PDT
1Nov 24, 2010 04:33 AM PST
By Ian Miley
Back-up/Restore
By Ian Palacios - Nov 11, 2010 11:22 PM PST
1Nov 23, 2010 05:04 PM PST
By Ian Miley
error in PRI trace
By Open Office - Nov 23, 2010 01:01 AM PST
2Nov 23, 2010 04:26 AM PST
By Open Office
Group Paging limitations
By Paul Farr - Nov 17, 2010 11:00 PM PST
1Nov 17, 2010 11:49 PM PST
By Greg Gallaway
Alert when Available (in Contacts)
By Open Office - Nov 18, 2010 04:16 AM PST
2Nov 17, 2010 05:54 PM PST
By Open Office
Disable caller state in PCM/Communicator
By Cody Page - Nov 17, 2010 02:28 AM PST
1Nov 17, 2010 03:11 AM PST
By Cody Page
BB24 LEDs are not showing the correct status
By Chris Watson - Nov 11, 2010 01:07 AM PST
1Nov 11, 2010 04:01 AM PST
By Amanda Fagan
Blocking malicious callers with personal call handling rules
By Chris Watson - Aug 24, 2010 02:27 AM PDT
4Nov 11, 2010 03:47 AM PST
By Open Office
Backup extension for Bridged Call Appearance doesn't work?
By Matt Zellhart - Nov 10, 2010 05:36 PM PST
0Nov 10, 2010 05:36 PM PST
911 Calling
By Brent Nussbaum - Oct 29, 2010 04:43 AM PDT
4Nov 07, 2010 10:25 PM PST
By Chris Watson
GMT offset in Quicklook
By Open Office - Nov 01, 2010 11:55 PM PDT
5Nov 07, 2010 10:07 PM PST
By Brian Lynch
Call Manager - Can I turn off Call Handling Mode for specific users?
By Tim Van Every - Oct 31, 2010 10:59 PM PDT
2Nov 02, 2010 02:24 AM PDT
By Greg Gallaway
Long Distance Charges with Call Fwd to cell and/or Find Me
By Open Office - Oct 12, 2010 10:55 PM PDT
6Nov 01, 2010 10:49 PM PDT
By Open Office
DIAL BY NAME DIRECTORY NOT WORKING CORRECTLY
By Kevin Creasman - Oct 21, 2010 06:09 PM PDT
3Oct 29, 2010 04:58 AM PDT
By Amanda Fagan
DVM Hardware upgrade
By Eric Jones - Oct 26, 2010 01:21 AM PDT
2Oct 28, 2010 03:42 AM PDT
By Brian Lynch
DID numbers show incorrect range
By Peter LaBrec - Oct 22, 2010 02:21 AM PDT
3Oct 22, 2010 04:38 AM PDT
By Peter LaBrec
IPBX switches
By Marc Gere - Oct 21, 2010 05:40 AM PDT
1Oct 22, 2010 01:07 AM PDT
By Open Office
IP230/530 phones with version 10
By Marc Gere - Oct 20, 2010 11:21 PM PDT
2Oct 21, 2010 05:30 AM PDT
By Marc Gere
Block incoming calls
By Jeff Mitchell - Oct 18, 2010 04:34 AM PDT
4Oct 20, 2010 03:34 AM PDT
By Marc Gere
Incoming internal call terminates active external call
By Sam Bass - Oct 18, 2010 12:59 AM PDT
2Oct 19, 2010 01:46 AM PDT
By Ian Miley
Converged Conferencing 7.1
By Open Office - Oct 13, 2010 06:34 PM PDT
2Oct 15, 2010 04:13 AM PDT
By Greg Gallaway
disable workgroup voicemails
By Peter Nguyen - Oct 13, 2010 01:04 AM PDT
5Oct 15, 2010 04:07 AM PDT
By Greg Gallaway
Error 4281 on SG50V
By Open Office - Oct 12, 2010 10:59 PM PDT
2Oct 13, 2010 03:34 AM PDT
By Open Office
Outlook Integration
By Ian Palacios - Oct 06, 2010 03:25 AM PDT
2Oct 07, 2010 06:14 PM PDT
By Ian Palacios
Silent deployment of Call Mgr
By Chris Hall - Mar 31, 2010 03:27 AM PDT
3Oct 06, 2010 10:50 PM PDT
By Cody Page
some phones display wrong time after power outage
By Christopher Hunt - Oct 04, 2010 02:17 AM PDT
3Oct 04, 2010 05:36 AM PDT
By Christopher Hunt
Event filter notification "From" e-mail address
By Michael Hirota - Sep 30, 2010 04:06 AM PDT
0Sep 30, 2010 04:06 AM PDT
PSTN and Hunt Groups
By Open Office - Sep 29, 2010 01:08 AM PDT
1Sep 29, 2010 02:37 AM PDT
By Marc Gere
DHCP Problem
By Tim Ferguson - Sep 27, 2010 12:32 AM PDT
6Sep 28, 2010 04:58 AM PDT
By Tim Ferguson
No video in CM, strange problem
By Mike DuPhily - Sep 24, 2010 02:31 AM PDT
1Sep 27, 2010 01:51 AM PDT
By Open Office
Server specs for release 11
By Larry Brenner - Sep 24, 2010 06:24 PM PDT
0Sep 24, 2010 06:24 PM PDT
E911/DID/System Directory
By Tim Ferguson - Sep 15, 2010 03:15 AM PDT
12Sep 24, 2010 04:21 AM PDT
By Brian Lynch
PSTN failover issues with analog turnk
By Open Office - Sep 09, 2010 01:19 AM PDT
8Sep 23, 2010 11:16 PM PDT
By Marc Gere
Voice Mail Announce Only
By Tim Ferguson - Sep 22, 2010 05:31 AM PDT
3Sep 21, 2010 06:55 PM PDT
By Tim Ferguson
Suppress Call Manager call information
By Susan Hutchens - Sep 20, 2010 02:31 AM PDT
1Sep 21, 2010 02:18 AM PDT
By TERMED_Florin TERMED_Micle
Hunt Group Consumes Caller ID and DNIS
By Jared Wood - Sep 09, 2010 11:36 PM PDT
7Sep 15, 2010 01:14 AM PDT
By Jared Wood
Preserving anonymity of callers
By Greg Hopp - Aug 23, 2010 12:42 AM PDT
4Sep 14, 2010 04:50 AM PDT
By Brian Lynch
PSTN failover to remote site that is local
By Open Office - Sep 09, 2010 01:20 AM PDT
0Sep 09, 2010 01:20 AM PDT
PCM client behind a firewall
By Marc Gere - Sep 01, 2010 04:27 AM PDT
6Sep 08, 2010 02:39 AM PDT
By Marc Gere
10.1 / 10.2 reporting error message (try running report again)
By Marc Gere - Aug 30, 2010 06:51 PM PDT
3Sep 02, 2010 03:25 AM PDT
By Brian Lynch
issue with find me
By Marc Gere - Aug 10, 2010 09:18 PM PDT
5Aug 31, 2010 03:45 AM PDT
By Brian Lynch
Fax Redirect Notification?
By Stephen Ingrum - Aug 27, 2010 03:20 AM PDT
6Aug 30, 2010 04:20 AM PDT
By Brian Lynch
Caller ID settings question
By Chris Watson - Aug 17, 2010 01:39 AM PDT
4Aug 24, 2010 02:22 AM PDT
By Chris Watson
incoming & internal ring tones
By Jeff Watson - Jul 28, 2010 05:19 AM PDT
5Aug 11, 2010 02:40 AM PDT
By Brian Larmor
PCM mapi error
By David Anderson - Jun 23, 2010 02:32 AM PDT
7Aug 05, 2010 02:59 AM PDT
By David Anderson
Account codes not prompting for long distance numbers within our area code. 10.X
By Aaron Popp - Aug 04, 2010 05:40 AM PDT
1Aug 03, 2010 09:40 PM PDT
By Brian Lynch
Pre-recorded Message
By Greg Hopp - Jul 28, 2010 06:48 PM PDT
4Aug 02, 2010 06:32 PM PDT
By Greg Hopp
Changing DNIS destinations based on time of day
By Aaron McCroskey - Aug 02, 2010 12:18 AM PDT
4Aug 02, 2010 04:29 AM PDT
By Amanda Fagan
Toll Free Dialing
By Ian Palacios - Jul 27, 2010 12:18 AM PDT
3Aug 02, 2010 01:12 AM PDT
By Ian Palacios
Reroute Calls When VM is down
By Greg Gallaway - Jan 11, 2010 04:21 AM PST
5Aug 01, 2010 11:30 PM PDT
By Aaron McCroskey
Make number Private
By Wayne Heider - Jan 21, 2010 08:51 PM PST
8Jul 30, 2010 12:16 AM PDT
By Bill McQuaid
Dial String to force BTN for all outbound calls (version 10.1)
By Brian Ring - Jul 27, 2010 05:38 AM PDT
3Jul 28, 2010 05:42 AM PDT
By Brian Lynch
SoftPhone incoming call ring source
By Marci Umbarger - Jul 23, 2010 03:33 AM PDT
2Jul 28, 2010 12:01 AM PDT
By Marci Umbarger
Find Me Before Greeting with CM Click to VM
By Jeff Roback - Jul 19, 2010 03:32 AM PDT
6Jul 27, 2010 01:47 AM PDT
By Ian Miley
See what call handling mode a person has set
By Brent Nussbaum - Jul 26, 2010 05:35 AM PDT
0Jul 26, 2010 05:35 AM PDT
Changing the backup location in 10.2. Getting an error msg.
By Chris Watson - Jul 23, 2010 12:11 AM PDT
0Jul 23, 2010 12:11 AM PDT
Junk Fax Screener
By Gary Smitherman (gone-mb) - Jul 20, 2010 06:25 PM PDT
3Jul 22, 2010 05:27 AM PDT
By Gary Smitherman (gone-mb)
Outbound Dialing Ring Tones for Agent
By Tim Van Every - Jun 01, 2010 12:52 AM PDT
1Jul 12, 2010 03:07 AM PDT
By Ian Miley
Music on Hold during Find Me Follow Me
By James Mayes - Jul 05, 2010 08:07 PM PDT
1Jul 12, 2010 03:02 AM PDT
By Ian Miley
PCM EyePStream Error
By Candy Bergman (gone-partner) - Dec 15, 2009 04:37 AM PST
6Jul 09, 2010 04:47 AM PDT
By TERMED_Florin TERMED_Micle
ShoreTel Call Manager 10.1 Installation Error 2203
By Paul LaFlamme - Apr 24, 2010 04:07 AM PDT
3Jul 08, 2010 06:37 PM PDT
By TERMED_Florin TERMED_Micle
lsp_ping: meaning of "missing packets"
By Michael Hirota - Jul 02, 2010 01:18 AM PDT
2Jul 07, 2010 02:53 AM PDT
By Brian Lynch
Softphone in 9.2
By John Frost - Jun 23, 2010 04:36 AM PDT
3Jun 25, 2010 01:26 AM PDT
By John Frost
Overlapping area codes
By Marc Gere - Jun 23, 2010 04:04 AM PDT
2Jun 24, 2010 05:26 AM PDT
By Brian Lynch
ACT! integration
By Ian Miley - Feb 28, 2010 10:54 PM PST
4Jun 24, 2010 12:11 AM PDT
By Stephen Ingrum
Hunt Grpup voicemail
By Peter Nguyen - May 31, 2010 08:56 PM PDT
10Jun 22, 2010 02:59 AM PDT
By Doug Spooner
ip phones no service
By Brian Lynch - Nov 01, 2009 05:34 PM PST
6Jun 22, 2010 02:44 AM PDT
By Doug Spooner
Ringing Mode (vs answered mode) - where is it?
By Tim Van Every - Jun 01, 2010 01:52 AM PDT
3Jun 19, 2010 10:30 PM PDT
By Tim Van Every
Removing during vmail login (Welcome to the ShoreTel Phone System)
By Bill Reidinger - Jun 14, 2010 04:42 AM PDT
1Jun 14, 2010 11:07 PM PDT
By Brian Lynch
Error 2738 during call manager install
By John Frost - Apr 08, 2010 06:08 PM PDT
2Jun 10, 2010 12:47 AM PDT
By Ian Miley
Emails regarding Voicemail - not 100% working
By Keith Budurka - Jun 02, 2010 12:11 AM PDT
3Jun 09, 2010 03:14 AM PDT
By Brian Lynch
SIP Extensions and 911 Event Filter
By Open Office - Jun 04, 2010 03:15 AM PDT
5Jun 09, 2010 12:56 AM PDT
By Open Office
Call manager automatic login
By Ian Miley - Jun 08, 2010 08:56 PM PDT
0Jun 08, 2010 08:56 PM PDT
Upgrade paths from Shoretel ver 7 to 10?
By Peter Nguyen - May 31, 2010 08:53 PM PDT
2Jun 07, 2010 09:51 PM PDT
By Peter Nguyen
ngen.exe error
By Ian Palacios - May 25, 2010 07:24 PM PDT
2Jun 01, 2010 04:26 AM PDT
By Ian Palacios
Sprint WAN
By Blaine Blackburn - May 26, 2010 10:55 PM PDT
3May 28, 2010 04:40 AM PDT
By Amanda Fagan
new office, new Domain
By Gwen Bautista - May 24, 2010 03:19 AM PDT
3May 25, 2010 05:51 AM PDT
By Blaine Blackburn
H323 to SIP
By Blaine Blackburn - May 25, 2010 03:16 AM PDT
0May 25, 2010 03:16 AM PDT
Workgroup Custom Reports
By Jacobus van Niekerk - May 10, 2010 11:10 PM PDT
1May 23, 2010 07:25 PM PDT
By Ian Miley
Workgroup Reports
By Jacobus van Niekerk - May 10, 2010 11:07 PM PDT
1May 23, 2010 07:24 PM PDT
By Ian Miley
Busy Hour Call Completion
By Bud Miedema (gone-ef) - Apr 23, 2010 02:39 AM PDT
1May 23, 2010 07:22 PM PDT
By Ian Miley
Nite Bell
By Stephon McQueen - May 12, 2010 11:31 PM PDT
2May 23, 2010 07:15 PM PDT
By Ian Miley
ShoreTel 10 upgrade from 8.1
By Robert Tesdall - Feb 09, 2010 06:25 PM PST
3May 23, 2010 07:04 PM PDT
By Ian Miley
Wireless Headset Recommendation/Experiance?
By Peter Smith - Apr 05, 2010 10:35 PM PDT
5May 20, 2010 04:12 AM PDT
By Robert Krause
Caller ID.
By Alfonso Gonzalez Gordo - Apr 20, 2010 09:58 PM PDT
4May 20, 2010 03:31 AM PDT
By Brian Lynch
FTP Backup for V Switches
By Gary Burdell - Apr 01, 2010 10:34 PM PDT
6May 19, 2010 06:41 PM PDT
By Amanda Fagan
9.2 numerous PCM issues
By Affant TicketManager - Feb 05, 2010 01:27 AM PST
5May 18, 2010 12:20 AM PDT
By Scott Staver
Trunk Group Dialing Rules
By Jay Stowell - Apr 11, 2010 07:35 PM PDT
3May 15, 2010 03:45 AM PDT
By Arafat El Mourad
No email notifications on V8.1 and V90
By Peter Smith - Apr 19, 2010 08:39 PM PDT
2May 12, 2010 11:38 PM PDT
By Open Office
10.1 - 64 bit support/ PCM
By Marc Gere - Apr 12, 2010 10:59 PM PDT
1May 12, 2010 11:32 PM PDT
By Open Office
8.1 client to 10.1 client
By Marc Gere - May 10, 2010 01:41 AM PDT
2May 10, 2010 03:27 AM PDT
By Marc Gere
DCOM SETTINGS
By Wayne Heider - May 03, 2010 11:53 PM PDT
2May 05, 2010 12:19 AM PDT
By Wayne Heider
DTMF is the Problem
By Jeff Watson - Apr 28, 2010 02:44 AM PDT
1May 03, 2010 03:54 AM PDT
By Brian Lynch
Upgrade experiences 9.X to 10.X
By Jeff Parsons - Apr 02, 2010 02:54 AM PDT
8Apr 30, 2010 01:53 AM PDT
By Paul Fortner
Wireless Access Point Tool
By Shawn Parks - Apr 09, 2010 07:00 PM PDT
2Apr 29, 2010 09:34 PM PDT
By Simon Bajayo
SCM 9.2 on Server 2008 R2
By Chris Parker - Apr 29, 2010 03:47 AM PDT
0Apr 29, 2010 03:47 AM PDT
Voicemail Setup
By Alan Hanley - Apr 13, 2010 12:10 AM PDT
1Apr 27, 2010 04:30 AM PDT
By Open Office
Cannot install Outlook integration with Outlook 2007
By Jeremy Hartmann - Apr 05, 2010 03:16 AM PDT
1Apr 27, 2010 03:46 AM PDT
By Open Office
Outlook
By Chris Hubbard - Apr 23, 2010 02:22 AM PDT
4Apr 22, 2010 07:35 PM PDT
By Chris Hubbard
Formula Editor
By Gary Smitherman (gone-mb) - Apr 19, 2010 04:24 AM PDT
1Apr 19, 2010 04:59 AM PDT
By Gary Smitherman (gone-mb)
10.1
By Ian Palacios - Apr 07, 2010 01:40 AM PDT
6Apr 14, 2010 04:58 AM PDT
By Amanda Fagan
No longer able to record calls.
By Ben Radlinski (gone-ef) - Apr 02, 2010 05:07 AM PDT
1Apr 12, 2010 02:02 AM PDT
By Ian Miley
Codec Options for 8.x and above
By Marty Ortiz (gone-ef) - Mar 30, 2010 07:41 PM PDT
1Apr 12, 2010 01:57 AM PDT
By Ian Miley
MCM on E71
By Christian Costantini - Apr 09, 2010 01:34 AM PDT
0Apr 09, 2010 01:34 AM PDT
Calling Name is different on PCM from the Phone
By Brian Lynch - Oct 13, 2009 11:49 PM PDT
3Apr 04, 2010 06:41 PM PDT
By Brian Lynch
PCM.EXE crash when answering softphone call
By Shayne Sandison - Feb 07, 2010 07:50 PM PST
5Apr 02, 2010 02:30 AM PDT
By Marco Elizondo
Explanation on upgrade path
By Ian Palacios - Mar 31, 2010 01:36 AM PDT
2Mar 31, 2010 05:38 AM PDT
By Bud Miedema (gone-ef)
Users cannot set call handling modes
By Charlie Juszczak - Mar 19, 2010 05:07 AM PDT
7Mar 30, 2010 03:41 AM PDT
By Greg Gallaway
Query the database directly
By Brian Ford - Mar 15, 2010 10:52 PM PDT
2Mar 26, 2010 05:41 AM PDT
By Brian Ford
Main AA
By Marc Gere - Mar 17, 2010 03:07 AM PDT
4Mar 22, 2010 11:13 PM PDT
By Marc Gere
Outlook Calendar/PCM ingtegration freeze up
By Dean Vink - Feb 16, 2010 10:17 PM PST
13Mar 22, 2010 07:42 PM PDT
By Brian Lynch
QoS on Softphone, IP 230 and ShoreGear 50
By James Marcus - Mar 16, 2010 08:40 PM PDT
2Mar 21, 2010 09:05 PM PDT
By Gavin SCALLAN
Can the operator easily record a name for an extension
By Jim Rhodes - Mar 18, 2010 12:11 AM PDT
4Mar 19, 2010 03:00 AM PDT
By Ian Miley
move Shoreline Data folder to different volume
By Mike Leather - Mar 08, 2010 12:42 AM PST
3Mar 16, 2010 04:23 AM PDT
By Marty Ortiz (gone-ef)
11th phone boots with no service
By Cody Mingus - Mar 15, 2010 07:22 PM PDT
4Mar 15, 2010 08:19 PM PDT
By Cody Mingus
Netscreen SSG5 firewalls
By Blaine Blackburn - Mar 15, 2010 01:54 AM PDT
4Mar 15, 2010 07:17 PM PDT
By Amanda Fagan
Fax disconnects during handshake
By John Frost - Dec 16, 2009 08:36 PM PST
9Mar 15, 2010 02:41 AM PDT
By Mike Leather
ShoreGear 220 E1 not seen in Shoreware Director
By Jacobus van Niekerk - Mar 07, 2010 09:13 PM PST
6Mar 15, 2010 02:40 AM PDT
By Ian Miley
Missed calls indicator
By Marc Gere - Feb 08, 2010 01:30 AM PST
4Mar 14, 2010 06:59 PM PDT
By Marc Gere
Error message
By Marc Gere - Feb 28, 2010 11:07 PM PST
7Mar 11, 2010 02:06 AM PST
By Brian Lynch
Workgroup reports not working
By Brad Shepard - Mar 01, 2010 06:09 PM PST
4Mar 08, 2010 01:32 AM PST
By Brad Shepard
IP8000 volume
By Blaine Blackburn - Mar 02, 2010 04:49 AM PST
0Mar 02, 2010 04:49 AM PST
Incoming DID
By Jason Michel (gone-dw) - Feb 01, 2010 05:34 PM PST
8Mar 02, 2010 02:47 AM PST
By Brian Lynch
pushrestartdone.bat
By Stephen Ingrum - Feb 22, 2010 01:52 AM PST
7Mar 01, 2010 03:02 AM PST
By John Roozeboom
restore MySQL db
By Marc Gere - Feb 25, 2010 10:12 PM PST
6Feb 28, 2010 10:59 PM PST
By Marc Gere
alerts
By Blaine Blackburn - Feb 24, 2010 03:22 AM PST
1Feb 24, 2010 03:41 AM PST
By Brian Lynch
10000 User limitation
By Marty Ortiz (gone-ef) - Feb 21, 2010 05:13 PM PST
2Feb 23, 2010 05:45 PM PST
By Marty Ortiz (gone-ef)
Personal Call Manager memory usage
By Chad Davis - Jan 18, 2010 04:37 AM PST
3Feb 20, 2010 09:30 PM PST
By Chad Lamond (gone-ef)
Call recording
By Patrick Pitsch - Feb 16, 2010 01:59 AM PST
2Feb 18, 2010 09:16 PM PST
By Daniel Cheramie
Reroute dialed number
By Blaine Blackburn - Feb 17, 2010 02:28 AM PST
2Feb 17, 2010 10:10 PM PST
By Brian Lynch
deleted user still appears when former ext dialed
By Mike Leather - Nov 12, 2009 01:09 AM PST
2Feb 16, 2010 10:49 PM PST
By Mike Leather
TalkMaster-SMG
By LaShaun Mayes - Feb 12, 2010 03:20 AM PST
1Feb 16, 2010 04:08 AM PST
By Ian Miley
Supervisor Call Manager duration freeze
By Mark Tobichuk - Feb 14, 2010 05:38 PM PST
1Feb 16, 2010 12:30 AM PST
By Brian Lynch
Turnk Test Tool
By Alfonso Gonzalez Gordo - Feb 14, 2010 06:53 PM PST
3Feb 16, 2010 12:18 AM PST
By Brian Lynch
Hunt Group Backup Destination
By Jason Michel (gone-dw) - Feb 14, 2010 09:30 PM PST
2Feb 15, 2010 01:18 AM PST
By Jason Michel (gone-dw)
routeShow on SG Switch
By Open Office - Feb 01, 2010 09:04 PM PST
2Feb 15, 2010 01:17 AM PST
By Open Office
Adding Cisco 7940/60 to your ShoreTel System
By Marty Ortiz (gone-ef) - Feb 10, 2010 02:16 AM PST
2Feb 11, 2010 12:40 AM PST
By Marty Ortiz (gone-ef)
PCM upgrade path
By Marty Ortiz (gone-ef) - Feb 10, 2010 05:04 PM PST
0Feb 10, 2010 05:04 PM PST
Manual for Dialing Rules.
By Alfonso Gonzalez Gordo - Feb 09, 2010 01:03 AM PST
2Feb 09, 2010 03:42 AM PST
By Alfonso Gonzalez Gordo
2 IP Phones in 1 Extension
By Alfonso Gonzalez Gordo - Feb 07, 2010 07:42 PM PST
5Feb 08, 2010 01:46 AM PST
By Daniel Cheramie
calling local in Mexico
By Marc Gere - Feb 01, 2010 01:05 AM PST
3Feb 07, 2010 11:14 PM PST
By Marc Gere
LAN 1 and LAN 2 on SG
By Marc Gere - Feb 05, 2010 03:23 AM PST
1Feb 05, 2010 04:14 AM PST
By Ian Miley
NAT
By Ron Coleman - Jan 30, 2010 08:49 PM PST
2Feb 05, 2010 02:22 AM PST
By Ian Miley
Error 1019
By Karen Cavanagh - Nov 18, 2009 02:05 AM PST
5Feb 05, 2010 12:58 AM PST
By Sean Gallagher
Delay on PCM voice mail access ver.10
By Ian Miley - Jan 31, 2010 05:07 PM PST
2Feb 05, 2010 12:11 AM PST
By Larry Zeller
ProCM Video Answer - Use - Hardware Acceleration
By Bernard Gutnick - Feb 04, 2010 08:37 PM PST
0Feb 04, 2010 08:37 PM PST
1720 error on vista sp 2
By Rick Dawson - Feb 02, 2010 01:29 AM PST
0Feb 02, 2010 01:29 AM PST
listening to voicemail from webmail account
By Lance Hughes - Jan 28, 2010 06:48 PM PST
2Feb 01, 2010 12:35 AM PST
By Lance Hughes
Auto Attendant DTMF for incoming calls
By Gary Burdell - Jan 18, 2010 08:05 PM PST
7Jan 31, 2010 05:45 PM PST
By Gary Burdell
Hunt Group Call Forwarding
By Jebbi Blackburn - Jan 28, 2010 04:41 AM PST
7Jan 29, 2010 04:12 AM PST
By Daniel Cheramie
Large Page Group - Some user don't hear all
By Greg Gallaway - Jan 25, 2010 02:48 AM PST
12Jan 29, 2010 03:49 AM PST
By Amanda Fagan
Error Code (67109120)
By Jebbi Blackburn - Dec 24, 2009 04:27 AM PST
8Jan 29, 2010 01:47 AM PST
By Steve Luther
Call pickup
By Darlene Glaze - Jan 20, 2010 02:10 AM PST
7Jan 29, 2010 12:01 AM PST
By Jebbi Blackburn
Incoming/transferred calls
By Marc Gere - Jan 27, 2010 03:58 AM PST
3Jan 28, 2010 05:11 PM PST
By Robert Quezada
Use PCM to dial the Operators
By Keith Budurka - Jan 26, 2010 05:18 PM PST
1Jan 28, 2010 04:07 AM PST
By Brian Lynch
Voicemail Viewer plays incorrect message
By Greg Gallaway - Jan 14, 2010 03:27 AM PST
5Jan 25, 2010 04:55 AM PST
By Bud Miedema (gone-ef)
MakeCDRArchive Error
By LaShaun Mayes - Jan 20, 2010 04:50 AM PST
1Jan 21, 2010 03:42 AM PST
By Ian Miley
E911 notification/ event filter
By Marc Gere - Jan 19, 2010 04:21 AM PST
2Jan 21, 2010 02:02 AM PST
By Ian Miley
ring IP and analog phones simultaneously
By Marc Gere - Jan 19, 2010 03:10 AM PST
1Jan 21, 2010 02:00 AM PST
By Ian Miley
Playing a recorder .pcm file
By Anthony Jones - Jan 12, 2010 09:31 PM PST
2Jan 21, 2010 01:58 AM PST
By Ian Miley
Restricting Overhead Paging/Intercom System access
By Marty Ortiz (gone-ef) - Jan 20, 2010 03:39 AM PST
1Jan 21, 2010 01:53 AM PST
By Ian Miley
route via LD
By Marc Gere - Jan 07, 2010 02:38 AM PST
5Jan 20, 2010 04:48 AM PST
By Brian Lynch
Personal Call Manager is slow with MS Vista
By Brian Lynch - Oct 13, 2009 11:42 PM PDT
4Jan 20, 2010 03:27 AM PST
By Marty Ortiz (gone-ef)
Customized Workgroup Reports
By Gavin SCALLAN - Jan 18, 2010 10:00 PM PST
2Jan 19, 2010 10:28 PM PST
By Gavin SCALLAN
Upgraded to 9.2, phones still say 9.1
By Ben Radlinski (gone-ef) - Jan 17, 2010 10:44 PM PST
2Jan 19, 2010 09:48 PM PST
By Ben Radlinski (gone-ef)
SG-90 shows no communication
By Marc Gere - Jan 08, 2010 04:37 AM PST
5Jan 19, 2010 02:32 AM PST
By Marc Gere
Auto Attendant not picking up
By Bill Todd - Jan 11, 2010 03:43 AM PST
4Jan 18, 2010 10:25 PM PST
By Bill Todd
Rebooted phone, now screen elements are missing
By Greg Hopp - Jan 12, 2010 03:25 AM PST
2Jan 15, 2010 02:34 AM PST
By Ian Miley
LLPD-MED
By Blaine Blackburn - Nov 18, 2009 02:33 AM PST
7Jan 07, 2010 07:29 PM PST
By Greg Gallaway
Hawaii Image on color phones
By Adam Cole - Jan 04, 2010 03:41 AM PST
6Jan 06, 2010 12:29 AM PST
By Adam Cole
Event ID: 422 / Category:(4) Voice Mail Port Manager
By Adam Cole - Dec 22, 2009 03:26 AM PST
10Jan 05, 2010 09:01 PM PST
By Wayne Heider
Event ID
By Wayne Heider - Dec 29, 2009 04:13 AM PST
3Jan 05, 2010 08:26 PM PST
By Wayne Heider
Modify Dial by Name Prompts
By Greg Gallaway - Dec 30, 2009 07:08 PM PST
1Jan 04, 2010 09:59 PM PST
By Daniel Cheramie
Modify System Directory Labels
By Greg Gallaway - Dec 31, 2009 01:08 AM PST
1Jan 04, 2010 05:13 PM PST
By Ian Miley
PCM 9.1 w/ShoreTel IM - constant pop-up msgs
By Chris Resch - Dec 14, 2009 10:32 PM PST
1Dec 28, 2009 09:39 PM PST
By Daniel Cheramie
Voicemails Sounds Horrible, But Voice Quality is Good
By Candy Bergman (gone-partner) - Dec 21, 2009 12:09 AM PST
5Dec 23, 2009 04:21 AM PST
By Brian Lynch
playing a message
By Andy Fuller - Dec 21, 2009 06:34 PM PST
3Dec 23, 2009 12:39 AM PST
By Brian Lynch
test
By Jesse Thorpe - Dec 22, 2009 03:56 AM PST
1Dec 22, 2009 11:56 PM PST
By Ian Miley
Etherleak??
By Greg Gallaway - Dec 17, 2009 03:55 AM PST
2Dec 21, 2009 03:52 AM PST
By Greg Gallaway
Problem with checking the "Make Number Private" option
By Generic Customer - Oct 26, 2009 06:54 PM PDT
11Dec 18, 2009 02:33 AM PST
By Brian Lynch
colors on PCM
By Blaine Blackburn - Oct 15, 2009 01:40 AM PDT
3Dec 16, 2009 10:43 PM PST
By Daniel Cheramie
IP phone failover
By Brian Lynch - Oct 15, 2009 03:58 AM PDT
8Dec 16, 2009 09:14 PM PST
By Blaine Blackburn
PCM icon colors
By Blaine Blackburn - Nov 18, 2009 01:55 AM PST
4Dec 16, 2009 03:27 AM PST
By Greg Gallaway
V switches again
By Christian Costantini - Dec 16, 2009 12:45 AM PST
0Dec 16, 2009 12:45 AM PST
Paging Timeout
By Greg Gallaway - Dec 16, 2009 03:40 AM PST
1Dec 15, 2009 06:53 PM PST
By Amanda Fagan
AD integration
By Blaine Blackburn - Oct 25, 2009 06:39 PM PDT
1Dec 15, 2009 06:33 PM PST
By Robert Krause
IP MOH
By Blaine Blackburn - Nov 09, 2009 04:44 AM PST
4Dec 15, 2009 06:15 PM PST
By Robert Krause
V Switch
By Karen Cavanagh - Oct 15, 2009 04:04 AM PDT
7Dec 15, 2009 03:37 AM PST
By Karen Cavanagh
Disable pop up indicator for PCM 8.1 and newer?
By Ian Miley - Dec 11, 2009 03:06 AM PST
1Dec 14, 2009 09:46 PM PST
By Ian Miley
9.1 reports
By Blaine Blackburn - Nov 09, 2009 01:00 AM PST
4Dec 01, 2009 08:08 PM PST
By Brian Lynch
Fax redirect to fax server from voice mail
By Blaine Blackburn - Nov 23, 2009 05:09 PM PST
3Nov 30, 2009 11:30 PM PST
By Ian Miley
64-bit on 9.2 -14.41.1108.0 Fails at installation
By Chad Hosfield - Nov 23, 2009 09:24 PM PST
1Nov 25, 2009 12:12 AM PST
By Brian Lynch
Conference Bridge Security Certificate
By Karen Cavanagh - Nov 18, 2009 02:07 AM PST
1Nov 18, 2009 02:18 AM PST
By Ian Miley
Codecs
By Blaine Blackburn - Nov 16, 2009 03:55 AM PST
1Nov 15, 2009 05:18 PM PST
By Ian Miley
PCM download
By Blaine Blackburn - Nov 11, 2009 12:30 AM PST
4Nov 12, 2009 03:55 AM PST
By Blaine Blackburn
PCM logging
By Blaine Blackburn - Nov 11, 2009 11:22 PM PST
0Nov 11, 2009 11:22 PM PST
Phones not coming back in service
By Ian Miley - Oct 24, 2009 02:29 AM PDT
2Nov 10, 2009 04:27 AM PST
By Ian Miley
PCM memory requirements
By Blaine Blackburn - Oct 28, 2009 03:36 AM PDT
5Nov 09, 2009 03:33 AM PST
By John Milano
SIP trunk
By Blaine Blackburn - Nov 03, 2009 08:56 PM PST
2Nov 04, 2009 08:49 PM PST
By Craig Arnold
Call Contact in Outlook fails
By Open Office - Nov 02, 2009 09:49 PM PST
2Nov 04, 2009 01:50 AM PST
By Rich Winslow
Call by Call Feature
By Ian Palacios - Nov 02, 2009 06:10 PM PST
2Nov 02, 2009 09:16 PM PST
By Ian Palacios
Version 9.2
By Blaine Blackburn - Oct 28, 2009 10:51 PM PDT
2Oct 30, 2009 12:38 AM PDT
By John Milano
Best practices changing the IP address on the ShoreTel Server
By Brian Lynch - Oct 25, 2009 06:15 PM PDT
6Oct 30, 2009 12:26 AM PDT
By John Milano
PCM Outlook Notification with Sharp Desktop APP.
By John Milano - Oct 29, 2009 09:06 PM PDT
0Oct 29, 2009 09:06 PM PDT
SBE server Specs
By Brian Lynch - Oct 26, 2009 04:39 AM PDT
2Oct 28, 2009 05:35 AM PDT
By Brian Lynch
User wants to forward calls to his cell
By Open Office - Oct 20, 2009 01:34 AM PDT
2Oct 27, 2009 05:23 AM PDT
By Brian Lynch
Hunt group name
By Blaine Blackburn - Oct 27, 2009 12:47 AM PDT
0Oct 27, 2009 12:47 AM PDT
IP phone failover
By Brian Lynch - Oct 13, 2009 11:40 PM PDT
2Oct 23, 2009 03:06 AM PDT
By Brian Lynch
Custom Schedules
By Ian Palacios - Oct 20, 2009 04:20 AM PDT
15Oct 22, 2009 05:54 AM PDT
By Ian Palacios
undocumented event 1121
By Mike Weidig - Oct 20, 2009 06:00 PM PDT
2Oct 21, 2009 11:23 PM PDT
By Mike Weidig
Test From Brent Martin
By Generic Customer - Oct 21, 2009 02:24 AM PDT
0Oct 21, 2009 02:24 AM PDT
How come I can't use the star code features?
By Ian Miley - Oct 20, 2009 05:55 AM PDT
0Oct 20, 2009 05:55 AM PDT
VPN Phones
By Brian Lynch - Oct 16, 2009 05:48 AM PDT
1Oct 20, 2009 04:13 AM PDT
By Ian Miley
Client Passwords
By Ian Palacios - Oct 20, 2009 04:06 AM PDT
0Oct 20, 2009 04:06 AM PDT
PCM "Answer" button greyed out
By Brian Lynch - Oct 13, 2009 11:45 PM PDT
2Oct 20, 2009 01:47 AM PDT
By Brian Lynch
Contacts in Release 9.1
By Open Office - Oct 20, 2009 01:44 AM PDT
1Oct 20, 2009 01:46 AM PDT
By Open Office
upgrading ShoreWare to Release 9.1
By Brian Lynch - Oct 15, 2009 08:59 PM PDT
1Oct 15, 2009 09:06 PM PDT
By Brian Lynch
backlight timer on the IP Phones
By Brian Lynch - Oct 14, 2009 03:23 AM PDT
2Oct 15, 2009 05:56 AM PDT
By Ian Miley
Admission Control Bandwidth available on a specific switch
By Brian Lynch - Oct 13, 2009 03:08 AM PDT
2Oct 15, 2009 05:51 AM PDT
By Ian Miley
IP phones DHCP cache
By Blaine Blackburn - Oct 15, 2009 03:29 AM PDT
0Oct 15, 2009 03:29 AM PDT
PCM on Vista error 10;0x00000000;4;5440
By Brian Lynch - Oct 13, 2009 11:54 PM PDT
1Oct 14, 2009 06:17 PM PDT
By Ian Miley
Phones not getting DHCP IP after upgrading to 9.1
By Open Office - Oct 14, 2009 01:04 AM PDT
1Oct 14, 2009 01:05 AM PDT
By Open Office
Configuration switches for IP phones
By Brian Lynch - Oct 13, 2009 11:38 PM PDT
0Oct 13, 2009 11:38 PM PDT
How do I dial 9 to get out?
By Jordan Stewart (gone-partner) - Oct 13, 2009 09:38 PM PDT
2Oct 13, 2009 09:40 PM PDT
By Jordan Stewart (gone-partner)
workgroup personal call handing
By Brian Lynch - Oct 13, 2009 07:04 PM PDT
1Oct 13, 2009 07:05 PM PDT
By Ian Palacios
DHCP on the IP phones
By Brian Lynch - Oct 12, 2009 06:05 PM PDT
1Oct 12, 2009 06:15 PM PDT
By Brian Lynch
When will Win2008 64-bit be supported for Citrix / WTS
By Rich Winslow - Oct 12, 2009 05:40 AM PDT
1Oct 11, 2009 08:57 PM PDT
By Chad Pearson
Shoreware.exe does not install on Windows 2003 R2 SP2
By Brian Lynch - Oct 09, 2009 03:43 AM PDT
1Oct 09, 2009 03:45 AM PDT
By Brian Lynch